I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Did a great job! Mr.R terminated an old radiant heating system and installed a new wall heater. I…read morewas very satisfied with his work. I would definitely call on him again.

It was time to upgrade my old light fixture to an LED. My house is older, and I wasn't sure about…read morethe compatibility. I came across Norh and his work experience. I knew he would be the right person to trust. His price was MORE than fair, and he saved me from trying to do it and setting my house on fire. I will be passing on this business recommendation to friends and family. Thank you!

Mike Gordon of MPG Electric did an outstanding job replacing under cabinet lighting as well as…read morehanging a fixture that I hesitated to buy due to review after review saying how hard it was for their person to hang. I liked the looks of it and decided to take the chance despite the reviews. He had absolutely no trouble because he really knows what he is doing. In addition, he generously offers his time to answer questions as well as help with purchasing. His patience is extraordinary. Our previous electrician left us with dimmers that didn't work for years. Mike knew exactly what to use and they work fine for the first time since we lived in this home. He is honest and charges fairly. We intended to add a dimmer to our kitchen fixture but then we weren't sure if it was needed. He was fine with letting us check it out at night, where we could judge better, and get back to him. He offered to come back and not charge the initial first hour charge or return it depending on our decision. He really cares about his customers! We highly recommend him!

We give Mike and MPG Electric 5 stars with no reservation. His work is thorough, accurate, neat,…read morepromptly completed at a fair price. He has done several smallish projects for us in the past few years. The most recent was installing new under-cabinet LED lights and a ceiling pendant in the kitchen -- life changing -- so bright! And the peace of mind in knowing that the job was done right.

Great company. Very professional, on-time, and clean work. Marvin was super easy to communicate…read morewith and he provided written quotes and invoices. We got our electrical panel replaced, EV charger installed, and ceiling LED lights.

Marvin helped us find the most reasonable solution to our problem. Beat out other competition with…read morea common sense solution where it felt like other contractors were trying to up-sell us for services we didn't need. Very professional, responsible, and timely. Great overall experience.

December 2020 - EIM was hired to do about 8 projects and 4 of them involved a cathedral ceiling…read morewhich makes it more difficult to repair. Edgar determined which fixtures were defective and which ones were not and how best to proceed. I had 6 light fixtures replaced, 1 new light fixture added, 1 outlet installed, 3 outlets repaired or improved. Since we were new to this house, it was important to make sure the electrical work was done to code and repaired, as needed, and Edgar did an outstanding job! I expect that I will have more work to be done in the Spring and will not hesitate to call EIM. I have attached some before and after pics.

I hired Edgar a few times now for help with my garage electrical work. Most recently I had him…read moreinstall a wall charger for my electric vehicle and I'm so happy with how it turned out. Edgar always shows up on time and has great communication throughout the process. He is a fantastic electrician with great attention to detail and work ethic. He goes above and beyond to ensure things are done the right way! I highly recommend hiring EIM for your next project!

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Definitely recommend! Respectful and professional. Didn't take more than 10-15 min. Price was also…read moreaffordable!

I am beyond happy with my services! I reach out to him super last minute and he was able to mount…read moremy tv same day!!!!!! He came in and went straight to work. Super professional and kind. Will definitely use in the future. Thank you so much