I have NEVER written a yelp review but I just had to this time. This place is a disaster... called ahead for an appt yesterday and when I got there 10 minutes prior to my appt time, a woman came out (just to the entrance between the back area and small dirty lobby), never looking up from her phone. She glances quickly at me and asks "315?". I say yes, and she continues to stare at her phone totally still while I stand there awkwardly wondering what she wants me to do. I finally just sit down and a full 2 minutes later she just turns abruptly and walks in the back (what the heck??). She comes back a few minutes later and I ask if I can use the ladies room and she leads me to the little room where I suppose I'll be getting my massage and I have to ask again where the restroom is, like she forgot in the 4 seconds it took to walk back. Anyway, I'll just list the rest of this issues during this debacle of a massage.
1. The bathroom is gross and completely not remodeled (if you can call it that) like the rest of the place
2. Once I got back to my little room she just says "face down" and closes the curtain. I start to get undressed and about 20 seconds later she starts to move the curtain asking if I'm ready, so I snatch the curtain and say no, I need a second and she stands RIGHT OUTSIDE the curtain while I rush to get my clothes and shoes and jewelry off because I feel like she's about to do it again.
3. The timer they have is a harsh little kitchen timer thing. Made me feel like I was a turkey on a timer lol
3. She texted the ENTIRE time I was face down. I could tell because she would pause, only use one hand sort of absentmindedly on whatever body part she was on, then put something down and start again. She was nice enough I guess, but barely spoke unless I said something.
4. She had about 3 full conversations in a different language with someone right outside the curtain, 3 feet away.
5. She LEFT THE ROOM entirely THREE times, for reasons unknown, without telling me, for over a minute a few times!! Sometimes I didn't even realize because I thought she was just moving around the bed, but I'd look up and she'd be GONE!! Then I'd hear her outside the room talking to someone. Not to mention who knows what she was touching out there (besides her phone) and then coming right in to touch me.
6. There is NO way she is a licensed massage therapist, there was barely a rhyme or reason to her massage, she would do things on one side of me and not the other, she kept trying to massage parts of my body with no muscle, like my very low back above my butt that's literally bone. I had to ask her to please stop. She worked on my back so long that I knew there was no way there was going to be time to do the rest so I had to ask her to please move on to something else, and she was like "oh, that's enough, ok!", like she'd forgotten how long it had been. Probably because she was completely distracted by her phone!!!
7. At the end they use these nice hot towels to get the lotion off (which smelled like Johnson's baby lotion), but she scrubbed me down like I was a bedridden patient getting a bed bath. Total opposite of relaxing, it was downright embarrassing.
8. When she finally finished I went to pay up front and (shocker) her face was in her phone and I had to stand there for a minute right in front of her until she dragged herself away to look at me. She said "paying cash?", and initially I said yes because I had enough to do that. But then I realized I needed cash for later in the day so I said actually I'll use my card and tip in cash if that's ok. She gave me this very annoyed look and said "no, cash is good". I looked around and said wait, you take cards right?? You're not cash only are you?? She says "If you have cash, I like cash." At this point I just wanted to get the hell out so I paid in cash.
I think I was just so shocked at the time that I didn't freak out on her, plus I'm super nice and want to give people a chance, but as soon as I left I realized how terrible the experience was. There is not a single person in the world that would have enjoyed it!!
I mean, what the HECK is this place??? Honestly, I can't even believe this place is in business. I don't care that it was only $50 for an hour, it was awful. DO NOT WASTE YOUR MONEY. read more