POOR-Non existent customer service/satisfaction after purchase. Comfort Guarantee is a farce!…read moreActually changed the wording of the Guarantee listed on their website after giving me a hard time exchanging mattress set purchased. Guarantee said I would be credited price of set purchased to be used for purchase of any other set of equal or greater value. Customer would be responsible for *Difference in price. When asked to exchange they insisted I would have to pay for another set in full, then when they received old mattress back and deemed it re-sellable? then they would issue possible credit. Never returned phone calls, dragged process on for 3 1/2 months. Tried to refuse to honor exact guarantee until I said I was reporting to Better Business Bureau and Department of Consumer Affairs. Then they changed wording of guarantee on their website! So I pointed out I downloaded copies of it, which I would send with my complaint. So they doubled the price of freight for return! Prior to purchase I specifically asked if I wanted to exchange set what would cost be? The representative(who is the one and only person you will speak to day and night when call the on-line listed #)- confirmed and quoted us $200 for freight for an exchange/return Then doubled the price to $400 when pressed to actually complete exchange process. Horribly disappointing experience.

From the owner: Bedding Hotline is the low price leader on the highest quality mattresses including Stearns and…read moreFoster, Simmons Beautyrest, Sealy, Serta, and Tempur-pedic.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

I can't recommend them enough. We bought a beautiful coastal inspired slipcovered sectional off…read morethe floor. They had the best quality furnishings in the area and the prices were inline with workmanship. Pat our sales person was friendly and helpful. We had it delivered in one week!!! Ask what is available off the floor......

I ordered a butcher block countertop from the Dover DE store on November 3rd 2024 - it is January…read more27 and I finally received it. It has been difficult waiting but I understand the company was re-purchased by the previous owner late, October. This caused difficulty with tracking and receiving certain products. The staff at the Dover store was courteous and responsive as much as they could be during the waiting period. The butcher block is beautiful and worth the wait since it matches an earlier install in my kitchen. Another issue is making contact with corporate customer service, it is like the new owner does not want customers to give feedback or have problems resolved. Hopefully this will be improved Going forward.

Went online and paid $25 to have the installer come out however after a week of not hearing back I…read morecalled and was told "was sent to the wrong store"? Ok let it go, I then ordered product and put down a 50% deposit and was told would take a couple weeks to come in. After waiting 3 weeks I then called again to be told that it all came in a week ago but I need to pay the remainder and sign a form for them to even call the contractor again? The complete lack of follow up and misinformation about paying half at start of job and half at completion was extremely frustrating. I then spoke with the manager and while he did refund the deposit could care less about our experience. We will go somewhere else as clearly this is just another very poorly run franchise.

Business is now closed. Went so fast as they were there one day and one week later, they were…read moreclosed. When they were open they had decent finds. Before they closed they had a huge sale and were almost giving the furniture away. What I did like about this place prior to closing as that they could order you just about anything (even if they did not regularly sell the item(s). Only giving one star due to the manner in which they closed. It's my understanding that they closed the way they did due to a divorce.

Fast delivery. I should be getting my groceries delivered by ,8:00…read more They always put groceries by my door

walmart has been great with all my orders, super fast, all items included! such a big change from…read morebefore!