Very mediocre "deep clean". Terrible customer service. Then they charged me full price after…read morecanceling. Do not trust these guys. Update: It should not matter when the feedback comes, especially when you sign up for recurring service. You didn't clean the freezer, which I spent over an hour cleaning myself. When the next service reminder came, I sent my feedback and then and you basically questioned whether what I said was true. That's not how you treat people. You believe them. I can forgive mistakes. I cannot forgive being treated like a liar.

Absolutely spectacular! I've lived in my house eight years. I've never seen it so clean. I'm very…read moregrateful for the attention to detail. Even our vents and ceiling light fixtures were cleaned. I also did not realize I left high value jewelry on a table top. I'm so appreciative of the honesty and integrity of the staff. I signed up for a every four week service. Definitely looking forward to the next one!

Wonderful service.m and a friendly cleaner. They were able to fit me in quickly and did a great…read moredeep clean. I'd def recommend!

Rocket Maids was amazing! I used them for both move-out and move-in cleaning-- they were efficient,…read morecommunicative, and thorough. Pricing was also transparent and there were no surprise bills. I was especially impressed with Marisol. I would definitely be using Rocket Maids again, and highly recommend them!

Really pleased with the cleaning done by Arlett. Everything was cleaned well and even small details…read morethat I didn't see myself before or would have thought of cleaning. The entire team goes above and beyond. Good value and well priced. My studio apartment is 650 sq ft and I've never had a professional cleaning done, so 4 hours was the perfect duration for one cleaner. I got the standard cleaning. If your space is less messy than mine then 3 hours should be enough. They even vacuumed and shampooed/steam cleaned + fluffed up the rugs and carpets I have, a great touch. I have a dog and they made sure to use pet friendly products that were still effective. You don't need to be home during the cleaning - just make sure they have access to enter your unit/home and they will send you the bill (and photo proof of the cleaning done) after, very efficient and convenient.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

This company is very responsive and efficient. Monika made scheduling simple and easy. The woman…read morewho cleaned my place is by far, the best I've ever encountered. Use this company! They're great

We needed a move out deep clean and they had the best quote compared to other business. We didn't…read morewant to return since we had moved over an hour away so they were able to let themselves in with a lockbox and even sent a video with great results. They have great communication and I highly recommend them!

Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I highly recommend this service. They beat every other quote I got, so I wasn't sure what to…read moreexpect, but I was really impressed. The ladies showed up early, were super professional, and left the place spotless. Definitely great value for the price.

I needed to do a move out cleaning for the apartment my sons rented while at college and I decided…read morethe night before that I just didn't have it in me to do the cleaning myself for the move out. I found Mia's that night on here and requested a quote. I heard from them right away and they were able to accommodate my availability for the next morning on such short notice. The girls that showed up, arrived on time and were absolutely amazing! So friendly, detail oriented, and worked quickly to get everything cleaner than our actual move in 2 years ago! No attitude at all when I asked them to go over a couple of areas. They finished cleaning a 2 bedroom/2 bath, kitchen, family room, all the appliances in 2.5 hours. I highly recommend this company and hope I get an opportunity to use them in the future.

One thing about my place is that even though I have cleaners to come my home isn't necessarily…read moreunclean. So, if the cleaners don't take major pride in cleaning they'll half clean because they don't think it really needs to be cleaned. If that makes sense. I found things that were not cleaned, pictures below. The most annoying thing though is that I specially asked about cleaning the light switches and the lady said they would. Well, they didn't. All in all, won't use there services again. Just didn't feel clean to me.

We've used Zara Cleaning several times now, and every experience has been consistently fantastic…read more They're reliable, thorough, and incredibly easy to work with. Each time, our business is left spotless--like, sparkling countertops, dust-free shelves, and even the little details (like baseboards and under furniture) are taken care of. The team is always professional and friendly, and I really appreciate how respectful they are of our space. Scheduling is a breeze, and they've been great about working around my timing. It's such a relief knowing I can count on them to come in and make everything feel fresh and clean. Highly recommend if you're looking for a service you can trust to do a great job every time!

Perfection!!!! I run a 7 bedroom Airbnb and they take care of every little detail! From toilet…read morepaper folds to cute towel designs. When I have same day bookings they always get it done.. always on time! I also use for my small home, so big or small they are amazing. I've been a client for 10 years!

I was a recurring customer and had several positive experiences early on. However, the quality of…read moreservice noticeably declined over my last few cleans, with one cleaner consistently being less thorough than previous ones. Details and areas began to be missed that previously had been handled with care. We also had a uncomfortable experience where this same cleaner told my partner to "stop making that noise" while he was laughing watching YouTube in our own home. The final straw was my most recent booking. I explicitly requested a deep clean via Yelp messaging on June 13, which was confirmed. The cleaner arrived and performed a standard monthly clean instead. When I followed up, I was told the service was scheduled based on a previous invoice I had only shared to identify my account - not to indicate the service type. I paid for a service I did not request, and no solution was provided. I will not be returning as a customer.