This is one review I have put off and struggled to even write up about, only because it still hits…read moreclose to my heart and with the Holidays coming up, it is not going to be any easier knowing she is not going to be there.   My beloved Mother was laid to rest here at Jacksonville Memory Gardens on May 24th (2018). She was diagnosed with Stage 4 Lung Cancer in 2017, and despite all attempted treatments, she eventually lost her battle with cancer. Truly one of the hardest, saddest days of my life.   Jacksonville Memory Gardens & Cemetery is comprised of 3 areas... the Cemetery of course, the Funeral Home and the Pre-planning center which is all located within the Cemetery.   Once learned of my mom's passing, we were connected with one of the Funeral Home Directors, Damon McLeod. Damon made the process so much easier for me, my Dad, my brothers and family in terms of what to expect and plan for regarding burials, services, etc. Damon happens to have many decades of experience and it showed. Damon did not leave one stone unturned. The Funeral home directors and staff worked well hand in hand, as one team. Major kudos to them.   Plot planning, we were connected with Mrs. Jay Jacobs. Jay guided us with the Grave Plaque selections and offered her valueable feedback as well. She was very nice, attentive and knowledgeable.   And as far as the Cemetery is concerned, per my observation, it is always well kept and maintained.

Beautiful funeral home and gardens. Robert Moore is such a wonderful man to help families move…read moreforward with planning a resting place for loved ones.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

I received excellent service from Peggy Combs. She did the video for my mom's funeral (Sandra…read moreHayden). Our viewing was scheduled for 4pm to 7pm on 11/11/2020. The video she made didn't include 3 photos, we forgot to give her. I was in a panic. Got there at 315pm, and she was able to fix it and add them in. Plus run a new DVD. Our viewing included the 3 photos, we forgot to add. Not only did she add them, she consoled me and made me feel at ease. That was A PLUS service Peggy. Thank you very much

Update #3 I can now confirm that the headstone has been replaced and it beautiful. It shouldn't…read morehave taken so long, but glad all is completed.

I feel weird reviewing a funeral home but did want to let everyone know that when you unfortunately…read moremay need one Hewell and Son is great and makes the process as easy and compassionate as they can for your family. You can even call them in the middle of the night if needed and they will get back to you quickly.They were very caring and relatable and didn't try any high-pressure sales tactics or to upsell us on anything at a time when people can be vulnerable. I hope you don't need them anytime soon but they'll take good care of you and your family if you do.

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

I just left a viewing of Ed Frochlick, my friends step father, and could not have been more amazed…read moreat the staff. The most professional, understanding and kind group that work and represent this funeral home (and at my age I've been to a few!!). The staff was spot on when they were needed, and did not hesitate to answer any question's I may have had, with sincerity and care. I would recommend this place of business without trepidation. Thank you all at Quinn Shatz

Not something you wasn't to review- but, a part of life, is death. Everyone at Quinn Shultz took…read moregreat care of mom's arrangements. Dad had taken John with him on one occasion & Kelly (John's sister) on another. The service- time for immediate family was precious & open for friends after, gave us plenty of time to commemorate. Huge thanks to whoever helped with the slideshow- converting the format & adding the intro & ending. The staff who went to the church, moved the pictures for me & made sure to collect everything for dad.

Dropped off some suits to be cleaned. I was met with a smile from a woman in the back pressing…read morepants as I walked in, and very quickly attended to by a grandmotherly woman named "Soon". I inquired about the price of cleaning my items, and was given a breakdown. Not the cheapest in town, but I have learned that in most things you get what you pay for, so I brought in my items. 4 jackets and 3 slacks came to 30 bucks, but they'll be done next day (Saturday), so I can't really complain. All in all, the interaction was quick and easy with no frills like some places. They also have a drive through, and the lot isn't that hard to get into if you know how to pull a "u-ee". I'll update this review once I get my items back, but it will most likely stay the same or maybe they'll earn that 5th star, who knows. --Update-- So I picked up the items today and have zero complaints. Everything was clean, intact, and well presented. No missing buttons, weird creases, or missing items. 5 star experience, if you ask me. I will patronize this place again.

I would give this place 0 star but there's no option for zero…read more I came here to get a dress altered and they told me to pick it up 4 days later. I tried to pick it up on the 4the day as I was told. I waited for 10mins because she could not find my dress. After 10mins of waiting, I started describing the dress and what needs to get done. She finally remembered and said she forgot to do it. She asked me to come back the next day. So, today, I picked up the dress. And she charged me $25. I did not try the dress on because they do not have a proper fitting room. When I initially dropped off my dress, i I had to change in a tiny room behind a lady that's sewing! When i got home and tried the dress on, it's exactly the same as how I left it. No alteration has been done! She could have called me and told me that the dress is not done instead of pretending that it is and charge me. Don't go to this place. Very unreliable, disorganized and a cheat!

this was the 3rd funeral home that I contacted and they were able to answer all of my questions and…read morehelp me navigate everything. I decided to go with Cl Page because they didn't rush me off the phone like the other one which I will not name. They listened to me and made sure I was happy with every little detail.

We have used this funeral home at least 6 times over the last 10 years and the experience only gets…read morebetter. They took care of everything and created a beautiful headstone. Thank you Mrs. Carla Page

I don't have enough words to say how amazing this funeral homes staff was. Understandably, this…read morewould never be an easy business to be in and they were professional, polite, and efficient with all of the tasks that we had. In my opinion, they went above and beyond to ensure that the service was appropriate and and went smoothly.

I used the Funeral Home for the cremation of my mother on 12-29-24. They were exceptional and…read moreextremely professional, and I was more than pleased with their service.