Deeply hurt by the 6-year neglect at Hardage-Giddens Riverside.For the past six years, I have been…read moretrying to get management at Hardage-Giddens Riverside Memorial Park to fix the grass around my parents' grave. After staff removed a nearby tree, the grass completely died. The underlying issue is that the sprinkler and irrigation system in this specific section is broken and does not work. Without shade or functioning corporate maintenance, it is impossible for grass to grow.I have been incredibly patient. I have reached out politely on several occasions over the years. Most recently, I called Family Service Counselor Chris Hutson on September 9th, and was explicitly promised a callback. Once again, I was ignored and received no response.For a facility that operates under the "Dignity Memorial" brand, there is zero dignity in how they treat grieving families or maintain these grounds. I am posting a photo of the grave so the entire Jacksonville community can see the total lack of care they actually provide. If I could give zero stars for the zero grass and zero communication, I would.

Can't remember if I left review back in 2019 after my husband passed. He was a Marine, we had maybe…read more20 people at viewing. Issue was they could not provide a room for one hour for viewing at their location. His body was sent to another funeral home way out of way. Then returned back to Normandy. I was stupid and no one told me he could have been buried at National cemetery.

First, thanks to the staff of Eternity Funeral Home for their professionalism. Karrie Harvey-…read moreEdwards and Staff did a wonderful job with the planning, preparation, and funeral service for my mother (Mother Campbell), October 25, 2025. The staff's attention to detail and the care they took to present my mother in the best possible way have clearly left a lasting impression on my family and attendees at the funeral. Eternity Funeral Home was highly recommended by my mother's church-family, and they lived up to their "5-Star" ratings. From the moment my brother and I consulted with the funeral home, we were met by a compassionate and empathetic staff that took their time to understand our wishes during such a difficult time. This funeral home was amazing to work with. Death and grieving can cause so much pain that it almost blinds you: everything becomes somewhat of a haze as you stitch things together, but the staff here was so wonderful and made everything very easy for us. Highly recommended and we will definitely consult with Eternity Funeral Home in the future if needed. David & Martin

I recently attended a funeral conducted by Schnauss Funeral Home. I have never seen a beautiful…read morefuneral before but this one was. The person who died collected antique cars and the funeral home found an antique hearse and an antique funeral flower hearse and limo for services. The vehicles were beautiful and immaculate. The service was held in a local church and the programs done were amazing. There was a keepable funeral card; a trifold almost silky autobiographical hand out as well as a service program. There were photos that were blown up and flowers were arranged beautifully. The cemetery service was respectful and all the family was given roses. I would definitely hire them for any funeral.

Unfortunately, I recently had a need for cremation services. First Coast Cremation provided,…read morecompassionate, excellent service. They were respectful and did not try to upsell me for services I did not want. I would recommend them without hesitation.

Ordered a flat grave marker from the Casket Store. Fair price and they did a beautiful job on…read moremarker. Very nice owners as well. Five stars

I chose this establishment for making a marker for my family members gravesite. Adam and Larry were…read moreso helpful, with the suggestions. Once we had the basic figured out Adam did a mockup to show what the finished product would look like. They were very helpful, professional, and courteous, I highly recommend this business when it comes to seeking out this type of help.

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

Recently, my Brother Derrick passed and I had the privilege of working with Ms. Elizabeth Brown at…read moreEdgewood cemetery in arranging his final resting place. Ms. Brown was very accommodating with our family and all the arrangements were done in a professional and sensitive manner. Many thanks to everyone at Hardage-Giddens/Edgewood cemetery for their service during this difficult time. The Gaffney Family

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

Both our elderly parents' funeral services were very well handled by the friendly and professional…read morestaff. Highly recommended.

They are awesome. I only dealt with CJ at the crematorium, but she is fabulous. My father passed in…read moreMarch and my Mom in December. She was comforting, easy to deal with, knowledgeable and very helpful. I would tell anyone considering cremation to talk to CJ. She is very easy to talk with in a time of need.

This was my experience with McKinney Funeral Home:…read more 1. The office was not open during hours posted on their website (weekdays 9-5). We called the office at 4:15 on a weekday, and were told the office was open. We drove over (got there at 4:35), but the door was locked and no one answered the bell. We then called the office again (from outside the business) and were told the Funeral Director would call us. That was 5 days ago - he never called. 2. The staff was late coming for the actual funeral. When they did arrived, neither the Director nor the receptionist greeted our family or express condolence - completely unprofessional. They walked past us several times and never acknowledged us. 3. Our deceased family member was transported in a 12-year old hearse that was dirty and had rusted hubcaps. It was so embarrassing. 4. The funeral home is right next to train tracks - noise during the service. The outside is very unattractive and unappealing as a place for a family to visit a lost loved one. I would not recommend this funeral home.

Worst Funeral Home Ever..... Funeral Director Called for service to be done on the property…read more We agreed and we did his service agreed. Also gave him a 14 days Net pay because he asked for a help. On the 15 day , No Payment, an a hw say he refuses because the grass grow in two weeks.. also all my workers and I got stunned or something from thier property with the abandoned property he left it We end up in the hospital for days.. he doesn't have property insurance up to date... so we lost our 3 day pay and some hefty medical bills.... he is a scammer and a thief.... don't trust him at all..... Don't trust him or his funeral for your family funeral...don't know how he will act.... stay away and beware.

Beware this Funeral Home. He is a Scammer. He is a Service…read moreRender Theft. He called for our Services, We agreed on a price, we did the job, then he asked for 14 days Net to pay. On the 14 days. He claims that he doesn't want to pay. And he claims he was not happy of the service. After he was happy when he got the service and when we gave him 14 days to pay. . He is Un professional, he is a scammer. I don't know how he will handle your loved ones. On his possession... He tried to make short cuts to make it cheaper. But when I declined it. He got mad and now don't want to pay his vendors. After my crew and I worked 3 full 8 hours days to make his abandoned funeral like a rebuilt one and current working one. And while doing all this my crew and I got stunned by something and made us all sick. While we cut his abandoned funeral home on dunn street.. Beware just Beware ...He is a Scammer... don't Trust him.