If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

I just left a viewing of Ed Frochlick, my friends step father, and could not have been more amazed…read moreat the staff. The most professional, understanding and kind group that work and represent this funeral home (and at my age I've been to a few!!). The staff was spot on when they were needed, and did not hesitate to answer any question's I may have had, with sincerity and care. I would recommend this place of business without trepidation. Thank you all at Quinn Shatz

Not something you wasn't to review- but, a part of life, is death. Everyone at Quinn Shultz took…read moregreat care of mom's arrangements. Dad had taken John with him on one occasion & Kelly (John's sister) on another. The service- time for immediate family was precious & open for friends after, gave us plenty of time to commemorate. Huge thanks to whoever helped with the slideshow- converting the format & adding the intro & ending. The staff who went to the church, moved the pictures for me & made sure to collect everything for dad.

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

I used the Funeral Home for the cremation of my mother on 12-29-24. They were exceptional and…read moreextremely professional, and I was more than pleased with their service.

I don't have enough words to say how amazing this funeral homes staff was. Understandably, this…read morewould never be an easy business to be in and they were professional, polite, and efficient with all of the tasks that we had. In my opinion, they went above and beyond to ensure that the service was appropriate and and went smoothly.

they took care of my husband when he passed very compassionate and professional steven and melissa…read morewere the best

My family and I could never express in words how kind, caring & compassionate Steve & Melissa…read moreHarper in the recent loss of our loved one. He was a Vietnam Honorably Discharged Veteran that had a beautiful heart & soul. Steve & Melissa were so very helpful in giving me contacts, helping & assisting his wife through this heartbreaking time. We will be eternally grateful for the care our family entrusted these dedicated supporting people gave to our family. Our family assures you that they are truly Angels on Earth. Most affordable pricing & recommendations when dealing with Military. They really show compassion, when so many other places we inquired with did not seem to care as much or explain to our family. We were blessed to have found them. The Family of Joseph Randal Methvin

I used Hatcher twice, with my mother and father. Totally happy with their service.read more

Hatcher Creamations handled everything as promised for my brother. I would definitely recommend…read morethem for anyone looking for a funeral alternative. Took care of transportation, communicating with Hospice, and all the paperwork. Taking a load off my mind. Great job.

Update #3 I can now confirm that the headstone has been replaced and it beautiful. It shouldn't…read morehave taken so long, but glad all is completed.

We would like to give our highest appreciation & compliments for the services/care and kindness…read moreprovided in the Funeral Home Chapel for Family Vewing prior to Funeral in Chapel (followed by Interment next to her husband there at Cemetary) of Evelyn W. Strickland, yesterday 8-23-25.) who was 95 years old. Angela Logan/Funeral Director & Zachary Morgan (Family Service Counselor) & staff were so kind, caring, detail-oriented & answered all inquiries promptly each time we contacted either of them. Thank you very much for making sure all selections of music, obituary, pictures we had provided for video and overall feedback to assist us through this process. They genuinely showed us so much compassion & attention to details so patiently & followed up to ensure a beautiful Homecoming Service with the attending Pastor we chose. Their kindness will always be remembered. Dennis & Debra Strickland Son & Daughter-In-Law

Ordered a flat grave marker from the Casket Store. Fair price and they did a beautiful job on…read moremarker. Very nice owners as well. Five stars

I chose this establishment for making a marker for my family members gravesite. Adam and Larry were…read moreso helpful, with the suggestions. Once we had the basic figured out Adam did a mockup to show what the finished product would look like. They were very helpful, professional, and courteous, I highly recommend this business when it comes to seeking out this type of help.