Many years ago we signed up with National Cremation Society because they suited what we felt our…read moreneeds would be. Having recently lost my loved one I now understand just how important that decision was. NCS were so very caring, accommodating, and helpful with everything. Just one phone call and they took care of everything - even things that popped up on the spur of the moment, they took care of. I keep my card in my wallet behind my driver's license so if or when it is needed my family will know just who to call. A friend called to ask for their number because she was so impressed with their service and care. I especially want to Mary Malphurs for her time and care and understanding at a time that was very hard for me. Thank you NCS-you are wonderful!

Year 2022 turned out to be the year both of my parents passed on their way to meet our Lord and…read morepast loved ones. Sudden or tragic, long term illness or brief and quick, both times the Cremation Society has been there to guide me every step of the way and make the process an effortless event taking care of Everything. I am most grateful for their caring and compassionate way they handle the situation knowing there is the pain of separation. If you are considering cremation as my family has, then please consider the Cremation Society to handle things in your time of need. A special heart felt thank you to Mary Malphurs the Services Manager whom I dealt with. May the Lord bless you and keep you always!

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

they took care of my husband when he passed very compassionate and professional steven and melissa…read morewere the best

My family and I could never express in words how kind, caring & compassionate Steve & Melissa…read moreHarper in the recent loss of our loved one. He was a Vietnam Honorably Discharged Veteran that had a beautiful heart & soul. Steve & Melissa were so very helpful in giving me contacts, helping & assisting his wife through this heartbreaking time. We will be eternally grateful for the care our family entrusted these dedicated supporting people gave to our family. Our family assures you that they are truly Angels on Earth. Most affordable pricing & recommendations when dealing with Military. They really show compassion, when so many other places we inquired with did not seem to care as much or explain to our family. We were blessed to have found them. The Family of Joseph Randal Methvin

At a time where we needed support the most, we turned to Craig Funeral Home of St-Augustine. Taylor…read moreSawyer, the funeral director, provided excellent service! Patient, kind, compassionate and comforting, she knew exactly what to do and guided us through every step. I cannot image anyone better to have helped us through these difficult times. Thank you, Taylor! You are one of a kind.

They are awesome. I only dealt with CJ at the crematorium, but she is fabulous. My father passed in…read moreMarch and my Mom in December. She was comforting, easy to deal with, knowledgeable and very helpful. I would tell anyone considering cremation to talk to CJ. She is very easy to talk with in a time of need.

They helped through the process for my father's cremation. Always answered the phone, quick…read moreresponse , caught how my father missed death certificates, and worked after hours to help me. When a loved one leaves here, the last thing you need it more stress. They helped relieve that. Thank you to all the Staff. Specifically Tiffany and Elli

Find a different cremation service. "Just Cremation" received our Mom June 18 and has had her for 7…read moreweeks now (now Aug 6) and we still have not received her back. We are beyond disappointed in this company. Do yourself and your loved one a favor and choose a different cremation service.