Everything was smooth sailing all the way. That's the PLUS. The negatives: I was not given the exact seat numbers; only the row. I didn't have direct access to the tickets. I had to subscribe to a third party company called AXS, created an account to login and access said tickets; but the AXS app won't even let me login after creating the account. So, I'm not sure I'll be getting my tickets or not before the event. read more

Expensive middleman posing as a ticket seller. Event Tickets Center is not the official ticket seller. Instead it's a resale broker that appears at the top of search results. I paid $184.80 for tickets that were still selling directly from the venue for around $97. When I realized the mistake and requested cancellation before fulfillment, the company delivered the tickets immediately rather than honoring the request. The tickets were real, but the purchasing process feels designed to make buyers think they're buying directly from the venue. Lesson learned: always go directly to the venue's ticketing provider first. read more

Total scam company. I bought tickets for Gospel brunch in Chicago and after a couple days they told me that the tickets I bought were no longer available and then they gave me tickets way in the back. Mind you this was for Mothers day. So we went ahead and took those and they said they would be at will call. Now I paid $159 a ticket each for 5 tickets. We drive down to Chicago and get to the venue to only find out they had no tickets for us. I called them and there answer was sorry. Worst expienece I have ever had with a company. DO NOT USE THEM read more

Ruined Weekend! I bought these double overpriced tickets after seeing their advertisement saying a show I wanted to attend was soon to sell out. After I purchased the tickets, I discovered the show was not nearly sold out and they increased the price by 60$!! If that was all, I wouldn't have written this review, but I planned to see this show. They called me a few hours before the show to tell me they couldn't give me tickets. My crew and I were devastated. There should be recourse for misleading bullshit like this website, and the criminals that run it!!! read more

Bought the wrong tickets and IMMEDIATELY tried to reach out to cancel the order. Tried emailing with both the website and the seller and no one ever got back to me. I also called their help line multiple times, every time they left me on hold until they hung up. The chat experience was even worse because the chat bot said that their log shows that I was told that tickets are non-refundable when I called even though I did not ever get the chance to speak with someone! Incredibly overpriced middle man ticket seller with super sketchy business practices DO NOT USE! read more

Terrible service. Charges 2-3x the price of the actual venue and creates false urgency by stating "last ticket available" when this is not true. Filing complaints with the Florida State Attorney General and my credit card to get a refund based on misrepresentation and false advertising. read more

This event tickets company are no better than scammers. I contacted them within minutes after incorrectly making a purchase when I thought I was on the ticketmaster website. Within mins I emailed them, then CHATGPT said they are known for not responding to emails so I opened a chat with them. They refuse to refund and cancel the order after I explained to them my mistake. After I said I will file a complaint they said and I quote, "how does this effect the price of milk?" Yes I should have been more careful, but when I brought up the site I typed in google ticketmaster and their website came up. It was a stupid mistake but they don't have the common descendancy to help me with my mistake. I lost my wife recently she passed away and it has been difficult but they don't care. They just want the money. Well you know what you don't take the money with you when we all die. You only take the love and for them I don't think that will happen. As my wife use to say, people never fail to disappointed me and I am very disappointed with their business practice. I could see if I contacted them a week later but it literally was 10 mins. I know they are acting like scammers as they asked me to setup an account on another site and sell the tickets. I am like what?!?! Probably another scam. I included a snap of that what they said. Just disgusting. read more

Event Tickets Center - chat script with their customer service - Ticket Sales Near Me - Gainesville, Florida

Do not buy tickets from this website. I accidentally clicked on the "Sponsored" link when looking up a show from NPR called The Hidden Brain. When I realized this was a 3rd party seller with no actual tickets at the time of purchase, I called back to cancel within 15 minutes. They responded it was their common practice to deliver tickets just prior to the event with another customer's name on the tickets. I went to the actual vendor's website and purchased tickets at 30% of the Event Ticket Center. This is a shady company that uses arbitrage to secure tickets last minute while customers have pre-paid inflated prices far in advance of the actual event. Stay away and read the fine print. read more

Total scam. Offer tickets for sale that they don't possess. When unavailable they offer lesser tickets. We had tickets to a show in the center balcony 3 rows back. The day prior the called and said the tickets were unavailable and offer tickets balcony right in the second to last row. AVOID AT ALL COSTS! read more

I purchased tickets to the opera, not even sure how I ended up buying it from them. I thought they were the official seller. Anyway, first I mistakenly purchased the wrong date and called them immediately. They refused to refund. Then they said they would send me the tickets the day before the event. I called on the day before the event and they said they would guarantee the email delivery that day. They did not. Then on the day of the event, they said they would email them to me by 10:30 am. They did not. I called them again and they said they did not have the tickets. They offered me a replacement ticket, but I could not trust them because they had already lied several times! This company is a scam. Do not buy from them! read more

This site is a RIP OFF! Bought tickets for a local event and then found out I was charged 6 times the actual cost of the ticket and there were plenty of tickets at the lower price. So be very careful. They lie on the web site. DO NOT buy from this website unless you have plenty of money to throw away and don't mind being Scalped. read more

You can see the negative reviews. I believe every word. My experience was similar to many of those described here. I called them out on specific elements of their business practices in a Google review, and this was the brain trust's response: "Thank you for your feedback. We understand your frustration, but want to clarify a few things. Our sponsored ads appearing at the top of search results is common. Most e-commerce business use google sponsored ads to various degrees. This isn't meant to deceive customers. As a resale marketplace, we are not the official box office, and we are prohibited from using language in our advertising that suggests otherwise - these are local and federal regulations we closely follow. Additionally, we clearly state that we are a resale marketplace at the top of every page of our website, with a disclaimer that prices may be above face value. We have similar disclaimers throughout the ticket selection and checkout process. We take customer concerns seriously and have had our customer support team reach out to you directly. We hope this clarifies our position." They also delete negative feedback from their social media. If they could delete reviews here, on Google, the BBB, or Consumer Reports, they would. You'll see much of the above boilerplate quite often in their responses to Google customers, but in this case, a sponsored ad being "common" in the industry is a flimsy excuse. I emailed them this morning, seeking a simple way to address our difficulty without rancor. ETC chose rancor. Doing a chargeback with my bank, filed a report with the BBB (which they do respond to), and am in the process of verifying with an entertainment lawyer whether ETC's excuse ("but we have resale at the top of each page!") is even legally sound. Good luck. [edit: upon further discussion with the business, my refund was granted. That said, caveat emptor.] read more

Easy site to use, but the prices are almost 300% over the actual ticket price if you go through the venue itself. I would not recommend this site. It is my fault for not doing my research, so do your research people. read more

I purchased baseball tickets based on information I read from the site. After my purchase, I immediately realized the game was an away game, even though I had specifically looked up games at the local stadium. I immediately contacted the company, and they informed me they did not refund purchases made in error. This lack of consideration amounts to thievery on their parts. They are keeping my money knowing full well I made a mistake and refuse to consider refunding me. This is despicable practice. I will never purchase another ticket for anything posted by this company, and I will make it a point to call them out whenever possible. If you choose to use this company, then know their "100% guarantee" is a lie. read more

I paid $62.40 for my ticket viaEvent tickets, who then sent me an e mail stating that I can access my ticket and show it upon arrival to the event. When I arrived, there was NO TICKET in my e mail - instead, the e mail they had sent me told me to show my ticket via Ticketmaster app. The app NEVER loaded the ticket, even though I have the app installed. I stood outside in the cold wind for 30 minutes, not allowed into the show that I had paid for -It is a veritable SCAM that I paid Event tickets for my ticket, THEN they decided to pawn my ticket off to Ticketmaster - who never allowed me to have access to it. read more

You will pay for tickets but not receive them. This company is not a legitimate ticket seller, and they repeatedly admitted this during an overly long interaction with their customer support team (ChatGPT). When you demand your tickets, they will claim they don't have them because they don't sell tickets. What? How does that work? For clarity, they will tell you they are a "marketplace company" that facilitates financial transactions related to event-related queries on Google. As their customer service (ChatGPT) will remind you over and over again, they do not hold, sell, or offer services related to tickets. This, despite their website looking like the actual venue and listing events scheduled to take place. But before you buy anything, double-check the URL you are on when buying tickets! When I realized I'd been duped, I tried to A) get my money back or B) get my tickets. They refused both. And for that, they repeatedly cited their policies to claim that everything is as it should be. My favorite part was when they tried to get me to "relist" tickets that they refused to send me to another partner company. Not sure if you can call this a pyramid scheme, or a scam, or what. More regrettable is that my credit card company seems to agree that, even though I received nothing from Event Ticket Center, I have no recourse because "a service did take place." Again, that service was a transaction of money from my account into theirs. I failed to understand the company policy, which was that because I typed in my credit card information into a box, I received what I should have received. Meaning you are paying for a transaction. Not tickets. No tickets exist. This is the new era of "how can we extract more money from consumers without offering anything in return." Imagine you go into Costco, you fill your cart, you pay for the transaction, then someone comes and puts everything back on the shelf, and they say, "We got your money, but never said you would get anything you placed in your cart." I should have known better than to put my credit card information into this website. I was not careful and I got scammed, duped, or cheated - whatever you can call it. I learned a hard lesson. Thankfully, I did go to the actual event website and bought my tickets directly from the company, and I now have tickets to the event. You should do that too and save yourself the headache. read more

Event Ticket Center is a scam. They claim their pricing is market driven. The site uses a lot of pop-ups saying "High Demand Event", "Limited Inventory" "TICKETS MAY SELL!!!", a subtle little countdown clock to convey urgency. At the official site, the price was $25 per ticket. ETC's charge was $1892 or 18 times the officil site. Shameful Scam. read more

Purchased tix for a local concert. The tix from the venue were $25. Mine were $58 per ticket, and with fees they ended up charging me $139.20. When I got to the venue, I was told my entry ticket to the fair had already been scanned and it was unusable. When we got to the check in for the concert, we were told what they sent us was not even a ticket. I then noticed they only sent me page 2-4 to print, totally missing page 1 where supposedly the concert tix were. I got on their chat, "spoke with an agent" supposedly and was told they could not secure new tickets for us. It was a sold out show. We had no tickets and had to turn around and go home. We overpaid, paid twice for the fair entry, and ended up with no tickets. Now we are fighting them to get our money back. They want proof of an invalid scan (who thinks if that?), and a letter from the venue to explain what happened. The venue doesn't care, they are not involved. I thought I was purchasing from the venue. But we are from out of town on vacation. I clicked the sponsored link. That's my bad. But this company are scammers. What a disappointing experience. read more

Over price on all their tickets & offer insurance to cancel but then can't cancel. My event tickets are $83.50, they charged $134 plus $26.50 service charge. I'm now eting the extra cost for my friends tickets that I purchased, read more

I had an extremely frustrating and shady experience with Event Tickets Center (ETC). I visited their site to view ticket prices but did not complete a purchase--yet they charged my card over $1,200 without my authorization. I immediately contacted them (within an hour) to cancel, only to be told all sales are final, even though no tickets were issued, no confirmation was received, and no product was delivered. Their customer service was unhelpful and evasive. The only way to contact them was via email (which they ignored at first), and when I finally spoke to someone by phone, the assistant manager outright refused to let me speak to a supervisor. Even worse, when I asked if their resellers are legally licensed to operate in Georgia (a legal requirement), they refused to answer. They told me the tickets wouldn't even be delivered until eight months later, which just seems designed to run out the clock on my ability to dispute the charge. This company acts like a scam operation--they process charges without consent, hide behind "all sales final" language even when nothing has been provided, and won't offer basic transparency. Avoid Event Tickets Center at all costs. You'll likely pay triple the actual value, get no real customer support, and risk losing your money altogether. read more

Awful company that scams people by charging 200% over ticket prices available through the venue. My poor auntie who is trying to take her family to a show for Xmas didn't know any better and bought through them and can't cancel her order. $100 tickets on the venue website and $335 through ticket event center. Just disgusting that this place is allowed to exist. scumbags scaming older folks and people not internet savvy. read more

I bought these tickets thinking I was dealing with the venue. My mistake. They overcharged big time: I paid 3x's the price for tickets through this website. My only consolation is that at some point their "business model" of taking huge amounts of unfortunate customers' cash will eventually return to bite them. The hundreds of negative experiences including mine will hold them back. Really sad. read more

DO NOT USE THIS SERVICE!!!! I purchased a ticket to an event last night. Received email this morning to claim ticket. Ticket can only be claimed on phone. App won't load on phone as it says it is for older devices (my phone is 3 yrs old). According to their website it says only mobile ticket for entry into event. I contacted customer service live chat 3 times & they all give me different links to claim ticket. Never could claim ticket on phone. I asked for a refund and they said all sales are finally. They will not give refund. DO NOT SUE THIS SERVICE!!!! read more

Don't use this website they are a scam reseller that makes you think you are buying from the venue. They doubled the price of tickets. I tried to cancel before they even processed the transaction and they would not. read more

I bough 2 tickets and they sent me the tickets so late I could not get on time to go to dee the game . There are so bad. don't use them at all. read more

ZERO STARS. This company over charges. DO NOT USE THEM! Tickets are triple the price of other sellers.

Was charged $150 extra than the actual prove of $105 for two tickets to pioneer Valley Ballet. Customer service rep super unhelpful and rude. read more

Hi Kelly Y. Perhaps you do not have small children at home and don't understand that when you make arrangements with a babysitter so you can go out to dinner or a show the babysitter expects to leave at the agreed upon time. Yes. We could've waited an hour outside the theatre for the show to start and then left an hour before the show ended. Watch half the show How fun!! Please do not use this service to buy tickets. They are a third party seller that inflates ticket prices to almost double the cost and adds $50+ in B.S. fees on top of that. Always look up the venue and buy direct from the box office. I learned an expensive lesson. They are incredibly rude over the phone and as can be seen by the above comment will blame YOU for any issue you may have. Do NOT use EventTicke read more

Event Tickets Center - Event ticket center inflated ticket price and fees - Ticket Sales Near Me - Gainesville, Florida

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Go straight to venue like I usually do, but got caught in a knee jerk response and should have thought it through. they charge over twice as much as what you should pay, and then they won't send you the tickets until the night before date of show so I had no time to sell mine when I couldn't use them. thieves. read more

Buyer Beware! *After* forwarding payment for tickets Event Ticket Centre writes that tickets are "estimated" to be delivered the actual day of event (7 days away in my case). The "100% Buyer Guarantee" is not that the tickets are guaranteed, but that I am guaranteed full refund if the tickets "are not delivered at all". Hard to make plans for the concert (travel, hotel, ...) if I do not have bar codes in hand and I will not know if I actually have tickets until sometime the day of the actual event. read more

Don't fall for this! This website looks like the ticket vendor for an event venue, but it is a reseller. There is, technically, tiny text at the top of the website that says it is a reseller, but it is extremely easy to miss, and the site is meant to make you think you are buying tickets from the venue. There is no way to get a refund, and they use predatory business practices read more

What a poor customer experience! I wish I would've read these reviews before doing a transaction with this company because the complaints are all the same: the website is unclear about what seats you are purchasing until you actually purchase them. And then once the transaction is complete, if you are unhappy with the seats, then too bad for you because all sales are final. No refunds. In my case, I thought I was buying tickets with seats only to learn that I bought standing room only tickets. (By the way, they did have tickets that clearly said "standing room only" which I did not purchase because I did not want standing room tickets. In addition, all steps along the way kept giving me messages assuring that my "seats" would be together) I called the company and they told me too bad. So I called my credit card company to dispute the charge because the process is deceivingly opaque until it is too late. read more

How can they legally "re-sell" concert tickets that haven't gone on sale to the public yet? (Morgan Wallen tickets for July 26 concert that don't go on sale until 1/31 purchased on 1/26 and told they wouldn't be ready until 7/21) This is a screenshot of their website today--again tickets go on sale in 4 days. read more

Event Tickets Center - Ticket Sales Near Me - Gainesville, Florida

I don't even want to give them 1 star. This company is a total scam. We purchased tickets ALONG WITH THEIR ADDED TICKET CANCELLATION PROTECTION which was an additional $30.00 and clearly states that we will get a full refund if we are not completely satisfied. Within a hour of purchasing we found tickets on Ticket Master for a fraction of the price. We called to cancel our Ticket Center purchase and they wouldn't honor the cancellation insurance. We have disputed this charge on our credit card, contacted our local tv trouble shooting station, and will write a review on every possible website. There should be protection from these scam sites! read more

This was a scam. Paid twice as much for the event tickets, and then there was a misleading sales pitch to purchase insurance through Allianz Global. I was in a hurry to get the tickets, and did not do my due diligence to insure I was in a legitimate site. It looked legit, but I should have realized the price of the tickets were not in line with previous concerts. When I called to cancel the tickets, you had to complete a claim and provide documentation that you were unable to attend the event. Expensive lesson. read more

Ticket prices are way over double what you can pay buying directly from venue center!

This company is a ticket reseller. However when searching for a show they give you every impression that they are the main ticket office. I bought a pair of tickets and soon learned that they were a reseller. The base tickets were marked up from face value and then they had a massive service fee then tacked on a delivery fee on top of it. Once you purchased you have no option to cancel or resell. They then inform you that you will not be able to download your tickets until the day before the event. Sure enough the day before the event, no tickets. After no response, I finally got a response that they contracted with another ticket reseller who has not released them. Three hours before the event after I had to contact them, they informed me they cancelled my order and supposedly I will be refunded. I'll be surprised if I get my money back. We had a very formal evening for the holidays scheduled around this event and it has been completely ruined by this company. My biggest mistake is allowing them to swoop into my ticket search and pretend to be legitimate. Very dishonest company, stay away! read more

Purchased tickets for a concert two weeks in advance, then on the day of the event I had to reach out to ask why my tickets were not ready. Customer service said they'd look into it and then just issued a refund. Absolutely ridiculous. I had to then repurchase the same tickets for over double the price. They said the seller couldn't fulfill the order--why take my money then? Why did I have to reach out to find this out? I'll never recommend this company for ticket purchase and I'll never use them again. Nobody should trust this company with their money or their plans. read more

Deceptive and Misleading - Avoid This Company I purchased a ticket from Event Tickets Center and the event time was listed without a time zone. As a result, I cannot attend the event. When I contacted them, they tried to quietly update the listing afterward, which is unacceptable and dishonest. This is a clear case of false advertising and a violation of consumer rights under the Texas Deceptive Trade Practices Act. Customer service has been unhelpful. I have presented this issue to them and awaiting to see if they take responsibility and resolve the issue fairly. If not, I will be filing a formal complaint the Texas Attorney Generals Office. I will come back to this website to provide an update for this situation. If you're considering using this site--DON'T. There are plenty of reputable ticket vendors out there. I will never use Event Tickets Center again. read more

This company are scalpers! There is no other way to describe them! We had a family tragedy and we're not thinking normally. We accidentally ended up with this company in of the REAL company who were holding the event. We were charged $609 for tickets that cost $57. We will NEVER use this company again!! Always buy your tickets from the legitimate company who are holding the event! read more