I was the wedding planner for a June 7th event where Event Advantage was hired to provide both catering and DJ services. Unfortunately, this experience was extremely disappointing, and I strongly encourage anyone planning a wedding to read current reviews carefully before booking.
To start, the owner, Louis, canceled the couple's scheduled tasting just 35 minutes before it was supposed to begin--due to illness. This tasting had been arranged months in advance, and the couple had traveled from Arizona, where they attend college, specifically for this appointment. Because of their school schedule, they were unable to reschedule right away and had to wait several more months before tasting the food. While illness is understandable, the last-minute nature of the cancellation--without any advance notice to the couple or myself--was unprofessional and frustrating.
When the tasting was finally rescheduled, the couple chose the pasta bar and genuinely enjoyed the food. They also felt confident after meeting Louis, who reassured them he would be present at the wedding and would handle everything professionally.
Over the next nine months, I repeatedly communicated--both via email and phone--that the groom had a serious allergy to peanuts, tree nuts, and eggs. Louis consistently assured us this would not be a problem and that the groom's meal would be prepared safely.
Event Advantage was also hired for DJ services. In early May, the couple submitted a detailed schedule, music selections, and announcements. I asked for confirmation of receipt but never received a response. This became a pattern. I had to follow up multiple times for important items like proof of insurance for the venue, and every time I spoke to Louis, he was rushed, disorganized, and often unaware of previous communications.
Just days before the wedding, I had a final call with Louis to review all details--catering logistics, dietary accommodations for up to ten guests (including a vegan/keto meal for the photographer), and the DJ timeline. He again confirmed everything was understood and ready.
Then the wedding day arrived--and Louis did not show up. He didn't notify me, the couple, or the venue. The venue coordinator finally reached him, and he informed her that he wasn't coming and had sent two staff members in his place. I had never met or spoken with either of them prior to that day.
More concerning, the groom's allergy was not communicated to the staff. The groom was served food that had been cross-contaminated with egg. When I brought this to the server's attention, they scraped the plate and attempted to re-serve the meal without cleaning it--clearly unaware of the seriousness of the allergy. The groom understandably felt very insecure about the food at this point, as the staff could not guarantee its safety.
The service team was also understaffed, and tables were not cleared. Guests began clearing their own plates.
The DJ experience was equally poor. With the exception of the ceremony and exit music, none of the couple's music selections or planned announcements were followed. There was no coordination or crowd engagement. Relatives and groomsmen had to step in to get guests' attention before DJ announcements, and later, they had to encourage people onto the dance floor because the DJ made no effort to promote participation or create energy.
Adding to the issues, the microphone did not work during the ceremony, and the officiating pastor had difficulty being heard by many guests, which was unfortunate.
In the days following, I contacted Louis to share our concerns. While he initially responded, he quickly became defensive and dismissive, even inventing false narratives about the event. At the continued insistence of the groom's parents, he issued a partial refund for the DJ and refunded the mandatory gratuity for catering. However, he stated the refund was conditional on me not leaving a review. I never agreed to that. Louis has no right to dictate where or how I share my experience as a client.
I have full documentation and email correspondence to support every part of this review and am prepared to share it if needed.
Although Louis may reference awards or past recognition, those do not in any way reflect my experience with him as a wedding coordinator--and certainly not the experience of the bride and groom, who have shared their deep disappointment with me directly.
My recommendation: Do not hire Event Advantage. The lack of communication, unsafe food handling, technical negligence, and failure to follow through made this experience deeply frustrating on what should have been a joyful and seamless day for the couple. read more