I was looking around for quotes on 3 part business forms and envelopes for work I asked a friend…read morefor input and she gave me Gateway. I called spoke with Rory who was very friendly and helpful. Since this was my first time ordering like this. Gateway gave me a quote that was between 3-6 hundred dollars lower than other companies I had looked into. My forms were delivered in 1 week and I am so very happy with the service. I am now looking into business cards and catalogs through Gateway. My thanks to Rory and everyone at Gateway for there professional manner, helpfulness, and excellent work. Looking forward to doing business with you for years to come

From the owner: 5 Color Offset and Digital Printing Promotional Items…read moreIn-house Bindery Business Stationary High Volume Envelopes - Jet Press

Save yourself the headache and take your printing business anywhere else. I am a local business…read moreowner who normally uses FedEx with zero issues, but I stopped by this UPS Store location around 1:00 PM because it was closer. That was a huge mistake. From the start, the staff, with the exception of Donnie, were incredibly rude, condescending, and acted like helping customers was a massive burden. They always are, even when I've used them to ship items. The print quality was an absolute disaster. -Digital Formatting Artifacts: They handed me prints with random pixelated gray blocks across the top. Despite my files being flattened and properly set up, they immediately blamed me, asking if the artwork was "made with AI" or transferred incorrectly. Which it wasn't and was created entirely by me. I even went into the file in the store to see if there was something hiding at the top... nothing. -Physical Hardware Defects: Even after attempting to fix it, the "final" prints still had horizontal banding lines and roller streaks from poorly maintained equipment. -Severe Color Shift: The background rendered with a heavy yellow/olive tint instead of my brand's neutral gray (the exact same master file prints perfectly elsewhere). To top it off, they forced me to pay for all of their own trial-and-error troubleshooting test prints. When I called after leaving to speak with the store manager about a refund for unusable materials, she refused, made up excuses, and snapped, "Great, sir, we have you on camera," before hanging up on me. Yeah, you do have me on camera, standing there for ten minutes waiting on your team while you try to troubleshoot your own shitty machine. Donnie is the only redeeming part of this store, but the rest of the staff and management make it clear they hate their jobs and have zero respect for customers or quality standards. They also have no idea what they're doing when it comes to printing. I will say they're great at scanning boxes and throwing them in the back room LOL. Avoid this location.

This may come as a complete surprise to you, but The UPS Store isn't "Unwanted Parcels and Stuff"…read morethat goes back to Amazon. They were around long before Amazon's free returns. And God bless 'em, these people probably spend half (or more) of their day processing the pants that were too big or the purse you decided you didn't want. The staff at the South Park Ave store has always been friendly and cheerful even when the line is a bit long and the customers are less than happy. They are also pretty efficient, so a long line never takes as long as you might think from first look. Only one time did I have a less than 5-star experience at the store, and it really worked out okay in the end, so I'm not docking them. I believe I was working with a new employee who charged me for packaging materials that were not used. The recipient sent me a picture of the box after it was opened and there was literally NO packing materials inside. Fortunately the item I sent was not damaged in shipment, so it turned out okay. However, I showed the picture to the manager and asked for a refund of the packing materials. He actually refunded the cost of shipping, too. In my opinion, that was more than he needed to do, and he apologized several times in the process. An added tip if you do a lot of shipping - join a third party site like Pirate Ship and you can save a small percentage on the cost of shipping, print your label at home, and drop it off at the UPS store for them to mail out. It saves you time and a buck or two.

I recently started creating a portfolio of art and used Buffalo Big Print to capture my art scans…read moreand create my giclée prints for sale at my new business. I was able to invest in a bulk order and saved quite a bit with their generous bulk pricing options. Barrett and his team are a joy to work with and were able to digitize my difficult artworks that include gold leaf paint and colour correct accurately for the glare. My original works are 5x7s and the 8x10s look great and the proofs of 11x14s as well. I was given some extra goodies as sample proofs. I also had note card sets made and amazing stickers with a foam core display. Barrett also customized the backs of my cards with a variation on my sticker designs that is super cool and took the time to brand my stickers with my business name. Buffalo Big Print will take the time to get it right and treat your art with respect. I'd recommend them to any artist looking for high quality ink jet prints of their artworks. They offer many tiers of paper and prints.

The staff here are very friendly and knowledgeable, creates a comfortable environment for people…read morewho aren't familiar with the process. I had years worth of artwork that I wanted to frame and Ryan worked with me to find the most affordable option with what I had in mind. Would highly recommend!

I worked with Christopher at Southtown Signs, and he was easy to work with, and did a great job on…read moremy website. It came out exactly how I wanted. Highly recommend.

This was a random stop, because I had something in the car that needed to get mailed and then I saw…read morethe FedEx place. So I popped right in. Parking was super easy. I needed my item wrapped, and it was taken care of quickly and easily, and I feel like the whole experience was smooth and pleasant.

I stop here a few times a month to drop off pre-paid packages to ship out. The staff are always…read morefriendly, efficient, and professional. I have sent many packaegs from this location, and nothing has ever been lost or damaged; and I'm always in and out in less than 2 minutes.

This is my preferred UPS because it's conveniently located, has ample parking, and I always have a…read morepleasant experience. The employees are all friendly and helpful.

I've been in here every few weeks for to drop off returns. There is never a wait and the staff are…read morehelpful and quick to help. Good location with ample parking in an area where I often pass to run errands.

Always quick, reasonable and amazing service. I have vehicles lettered and stickers made. Never…read morean issue. The folks that work at Xpress are always sweet and helpful. They do commercial signage also. Haven't needed that yet. But soon and I know who I'll be calling! In need of signage give these guys a call!!

I needed some vinyl graphics removed from my jeep that were put on by another company. Last week I…read morewent for an estimate and the crew at X-press Sign told me it would take about an hour and the cost would be $70.00. The guys said "Come back Thursday at 9am and we'll get right on it." I showed up at 9am pulled in their garage and they immediately went to work. It actually took the team about 50 minutes to do the job, which by the way was better than I expected once completed. They cashed me out and said "We're shaving a bit off because it took a little less time." Who does that? Only a small business with a big heart who cares about their customers... That's who. Not only was the work done with excellence but they were friendly and helpful and I'll be telling this story for a long time to come.

Irresponsible store. Buyer beware. On 9/24/25, I dropped off some notarized documents needed for a…read morehouse sale and paid for a 48 hour delivery to Florida. The documents never arrived at the final destination. Even though I received a tracking number, there is no record of the whereabouts of my documents. Due to the store's gross negligence, I will be forced to get another notary this weekend and overnight the documents before house closing. I will use FedEx in this future. I would rate this store with zero stars if the app permitted. We have choices and I will never use this store again.

There are ups and there are downs and this is definitely one of the Downs…read more False advertising then, because I thought it was supposed to be one of the UPS?! Expensive little parcel and package mailing spot, which charges too much for most of their services. They seem professional enough but while I haven't had any issues here other than the prices I know two other people who come here who have had all kinds of issues. So I'm waiting with baited breath to hate on them. Except I'm not going down to Orchard Park regularly anymore (girls come and go, Eminem said so), so I'm not sure I'll even use them again. But I would. No issues yet. Just pricing meh-ness.