1. Eve Beauty Source Union Square

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New York, NY

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Eve Beauty Source Union Square

3.1 (7 reviews)
Open • 10:00 am - 8:30 pm

Services - Eve Beauty Source Union Square

Applying hair extensions

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Recommended Reviews - Eve Beauty Source Union Square

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4 months ago

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5 years ago

This place is so clean and super well organized. The staff is all really helpful and knowledgeable about their products.

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The Hair Shop

The Hair Shop

4.2(190 reviews)
0.8 mi•Chelsea
•$$

Charmaine was professional, informative and knowledgeable…read more Just got my perfect color ponytail and bangs -can't wait to wear them. The customer service was superb as when Charmaine couldn't find something in the back, the other young lady went back to give a 2nd look - all this assistance for a $4.00 wig stand - that is above and beyond!!! Love the feel and look of the pieces I purchased!

I rarely leave negative reviews, but my experience with The Hair Shop has been extremely…read morefrustrating. This was my third attempt to chase down a refund for a returned item. Each time, I was asked to provide the same information, despite prior chats and confirmation that the return had already been received. I was told I would get an update within 24 hours--days went by with no communication. Only after reaching out again was I finally told the refund would be processed. While I did eventually receive confirmation, I was disappointed to see that shipping was deducted, even though I had already paid to send the item back. After all the delays and lack of follow-through, that felt like poor business practice. Customer service should not require this level of persistence just to get a resolution. The lack of communication, repeated runaround, and having to chase my own refund made this one of the worst customer service experiences I've had. I would not recommend this company based on this experience.

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The Hair Shop
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Mane Beauty - My first wig

Mane Beauty

3.7(3 reviews)
1.0 mi•Koreatown, Midtown West

While Mane Beauty is conveniently located and offers a wide selection of hair products, my overall…read moreexperience has declined significantly over time. I've noticed a consistent pattern of curt, dismissive, and unwelcoming behavior--particularly from the immigrant woman stationed in the back. Her tone and demeanor often come across as abrasive and unnecessarily harsh. More concerning, however, is the racial undertone in how certain customers are treated. As a patron of color, I've observed subtle yet unmistakable instances of racial bias--ranging from dismissive service to demeaning interactions that do not align with basic standards of respect or professionalism. Additionally, there are frequent instances of upselling and noticeable price inflations on common items. I encourage customers to verify product prices online or at alternative retailers to ensure transparency. If you feel you've been mistreated, overcharged, or want to report businesses that fail to display prices--potentially overcharging customers at random--you can file a complaint with the New York City Department of Consumer and Worker Protection (DCWP) by visiting nyc.gov/dcwp or calling 311 and requesting consumer complaint assistance. As consumers, we deserve respectful and equitable treatment--especially in businesses that profit largely from Black and Brown clientele.

Super friendly staff and found a nice wig for 60ish bucks. They allowed my service animal in…read morewithout issue and I was able to calmly shop. Super attentive young lady helped me find a nice wig with good color for my wedding. Beaching meltdown left me bald and was super self conscious to shop for something to wear on my special day.

Eve Beauty Source Union Square - cosmetics - Updated October 2026

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