Everything the sales person she was super nice she helped guide me to the stuff I liked thank youread more

Was going to go in and shop yesterday but OMG ...looked so empty and uninviting ..I have shopped…read more there on occasion ...but proceeded to just shop in J.C. Penney and planned to shop at a free standing Sephora store on another day ...sad to see.

Should be ZERO stars! I do NOT recommend getting any hair…read moreservices done at Shalom Beauty Supply, especially from Grace. My 12-year-old daughter wanted a silk press and paid for it with her own birthday money. Being new to the area, I didn't know any salons that specialize in biracial hair, but I noticed the beauty supply store had a salon in the back. I decided to give it a try. Grace, the stylist, said she could do my daughter's hair the following day at 1 pm for $85. When we arrived, she didn't wash my daughter's hair, but instead started blow-drying it with no care, roughly tugging on her head. When she grabbed the hot comb, I asked if she used heat protectant. Grace responded condescendingly in a thick Nigerian accent, saying, "I'm trying to see how her hair will do. I know how to do my job." At this point, I should've left, but I stayed. She applied icFantasia Hair Polisher Heat Protectant, a product easily found at Walmart, and then started flat-ironing my daughter's hair, stopping multiple times to help customers who walked into the beauty supply store. The entire process was rushed, and it was the quickest silk press I've ever seen--I'm sure she used a high heat setting. After flat-ironing, Grace "trimmed" my daughter's hair in a choppy and uneven way, causing significant damage. The next day, my daughter's aunt was horrified by how her hair looked. We decided to return to talk with Grace, but we were told she was on vacation until Tuesday. A gentleman named Martins was surprised at how poorly my daughter's hair turned out and even commented that it looked uneven. He gave us some hair oil, but we weren't satisfied. When my sister-in-law called to speak with Grace on Tuesday, Grace was rude and hung up. I then called to explain the damage done to my daughter's hair, and Grace was equally rude, claiming I wasn't telling the truth. She said she'd be there until 4 pm, so my daughter and I came in. We were met with more rudeness and berating from Grace. She refused to acknowledge the damage and didn't offer any resolution. When I mentioned that Martins also agreed the work wasn't professional, Grace called someone on the phone and said, "Where's Martins? The people are here." I asked for a refund so we could take my daughter elsewhere for a deep conditioning treatment to repair the damage. Grace and the woman on the phone both yelled at me, saying they wouldn't give any money back because the money was for "her time and product." This was a terrible experience. Grace used cheap products from Walmart and Dollar Tree, and the whole ordeal was unprofessional and frustrating. I would highly discourage anyone from getting services at this beauty supply store, and I won't be returning for anything, including the overpriced, low-quality products they sell.

This beauty supply always has what I need and they are up to date with their products and supplies…read more Budget friendly as well :-)

I must say current staff is kind, patient and very helpful when needed. Able to run in and pick up…read moremy color needs for my clients. Thought I'd update how shopping has been.

I purchased a pair of shears from this location, and upon first use, it was immediately clear they…read morewere defective--they did not cut hair and instead bent it. I've never had this issue before, so I contacted corporate to report the issue and explained that while I had opened and tested the product, it was not functioning properly. I was specifically advised to return to the store and assured that the return would be handled without issue. When I returned to the store, the store manager inspected the shears, noticed a hair in them, and refused the return solely because they had been used. I explained multiple times that the product was defective and had only been tested to confirm the issue. Despite this, my concern was dismissed, and I was treated with skepticism rather than professionalism. I was then told she would contact her manager and follow up with me. It has now been over two weeks, and I have received no follow-up whatsoever. This lack of response is unacceptable. Failing to return a customer's call especially after committing to do so demonstrates a clear disregard for customer concerns and a lack of accountability at the store level. The failure to resolve the issue in a timely manner, I was made to feel as though I was being dishonest about a defective product(That I still needed, and ending up purchasing from another store) This is not only unprofessional but also unacceptable treatment of a paying customer. Although I ultimately had to resolve this matter through other means, it was not due to any assistance from your store or its management.

So as a 15 year old female, you can't typically find your forever hairstylist. But as of now it I…read morestay in manteca this is the best local stylist I've ever been to. My hair is cute, yes it was a bit tight but only for the first day. But if it's not tight they ain right. The ladies there are the kindest people on the planet. And they get it done quickly. I was there from about 9-1 one time! They have so many selections of hair colors and lengths, and don't even get me started with their wigs, accessories, and necessities. They do box braids and even boho. The pricing is perfect and probably the best you'll get in town.

Love this shop and the owner - she is so sweet and very knowledgeable. I needed help with clip in…read moreextensions and got human hair ones and she helped me match my hair color perfectly and even had me go outside in the sun to ensure it's the same color outside too. Definitely recommend to go here for extensions, wigs, all hair needs. She also braid hair too - saw a beautiful design on the client she was working on.

I really love coming here because the employees are so helpful! They have an upbeat positive…read moreattitude and it makes shopping here a true pleasure. I usually come here for oral care, prescriptions and photos. Whenever I purchase my oral care I use the app coupons on the Walgreens app and I can nevveeerrr get those right. There is an employee named Amanda and she is honestly such an angel! She always helps me and is very patient with me. When I purchase my photos same great service occurs but there is an older gentleman with longer gray hair that makes sure they're printed while I wait. Honestly great staff overall

I've been coming to this location for years, but over the last couple of years it has really gone…read moredownhill. The parking lot is often filthy, and the customer service isn't great anymore. Most of the employees seem very young and there's a lot of cussing between staff members, which feels unprofessional. Items sometimes ring up at a different price, and many things are out of stock. The aisles are often filled with boxes, which makes it hard to shop. I've started going to the CVS in Lathrop instead. It's sad to see how quickly this place has changed because it used to be one of my favorite places to shop. I'm not sure if management changed or what happened, but unfortunately I'll be avoiding this location from now on.

In the past this location had some very shady employees. The last few years the manager has put…read moretogether an overall great team. There are a few that seem rude but if you had to deal with some of the people I've seen in the store complaining about things the staff can't control I would be a bit on edge too. Just look at a comment below where the person thinks saying they don't carry products for her hair type is an ignorant comment. First they do carry all varieties and second there is nothing wrong with saying you don't have something for the hair type. Maybe the employee knew they didn't have the spray. Personally I think all Sally stores need an over haul but they work with the space well. The popular products are hard to get as stock is often very low. That is really the only downfall. Keep in mind most are not trained cosmetologist so you need to either know your stuff or do your own research. They can help because they pick up things the longer they work in the environment but you can't blame them. They have a very good return policy.

Sally beauty did get back to me, unfortunately their solution was not helpful. I'm all for…read moresupporting local businesses and do so as much as I can. But at this point it's unfortunate that I'm stuck with a $200 product that I cannot use. This is where Amazon does beat the competition with their awesome return policies within a reasonable situation. I'm will definitely not be shopping at Sally beauty supply any longer. Thank you.

Aly it's great! she makes you feel welcome, she did amazing job with my hair, she did what I really…read morewanted... she really knows and loves her career... gives you tips on how to take care of your hair.. I will definitely be back soon. I really recommend her service. Everything in her salon feels very confortable and unique. Love it!

I really enjoyed my time here while getting my hair done by Alicia. The atmosphere and the…read moreenvironment is clean and inviting. I really appreciate the professionalism and kindness she treated me and my mother. Her services are amazing and satisfying every single visit. She a lovely person and I would % recommended any one all ages and events gathering to Aly Hair Studio. You will not regret it, promise

If you're looking for an esthie bestie, LOOK NO FURTHER!! I was randomly scrolling through…read moreinstagram when i came across Hayley's page and i just knew i had to book with her (her work hours worked perfectly with my work schedule so it was a plus!) I knew my skin barrier felt damaged since it was super dry, dull and when i placed products on my face, like lotion, my face stung and became irritated. Let me tell you, Hayley took the time to go over my new client questionnaire, was very thorough and provided information before we even got to the facial. Her studio room is so cozy and welcoming which made me feel so comfortable just like if we've known each other for years! Now let's talk about the facial. I booked her summer glow facial and my skin thanked me after it was over! I came out glowing and my skin felt like it was able to breath again! I'm not sure what step it was or what machine she used but there was a part where it felt like tingly shocks on my face and i absolutely loved it hahaha. She customized a home routine to repair my skin barrier and i can't wait until my next appointment so we can start my skincare journey and start to feel confident to show off my bare face again ! At the age of 31, i wish i would've gotten into skin care way sooner but it's never to late to start! So book with her! You won't regret it

When determining how great a facial is, my highest standard is....I relax so much that I fall…read moreasleep ; ) Hayley passed the test! Not only was I able to relax, but my face is also glowing! If you're looking for a relaxing, affordable place to to bring out the best in your skin, make an appointment to stop on by.

I've been to this Sephora several times now with my daughter. It can be very overwhelming to see…read moreall of the different brands and products surrounding you when you're there for something specific but do not know where to start. Oftentimes we've been here and left because nobody approached us and when we looked for help they were already helping others. They can get very busy very quickly. This last time was different. Dominique approached us and then proceeded to help us narrow things down. He asked a few questions and then confidently took us to the specific products that he thought would work. He is a professional who keeps himself abreast of the latest products and how they work. We found what we came for and now we feel more assured in coming back and being able to find what we need. Sometimes the presence of skilled staff is what makes the difference.

Came here with some friends and as we were looking around, an employee was pretty much following…read moreus. I know people steal but it made us really uncomfortable. We ended up leaving with nothing but an awkward experience.

business just close one day without notifying clients and staff. So wrong when you have an…read moreappointment and the business is locked up and vacant.

Could've been a better expirence but it was terrible. Customer service was not professional from a…read morelady named Jessica. Also she cut my hair different angles it looks lopsided she didn't give me what I wanted.