I was 15 minutes early for my appointment. She walks out 10 minutes prior to our appointment, hands me a form to fill out and says she will be back in a couple minutes for our session. She ended up coming back 10 minutes LATE. I followed her to her office (as directed) and she did not even apologize for being late. She said "I hope you like dogs," as she points to her own. I said it was fine, considering I was already there & the dog was already in my face. (I'm allergic, but that's fine. She should let her patients know before the appointment.) She was horribly condescending as we spoke about my insurance and benefits. After spending about 5 minutes of being berated by her, she said "I'll accept your copay, but you will need to compensate me for the rest at a later time." I told her the session was over and I wanted my information back. She insisted she be compensated for the five minutes of scolding, but after calling her out for being tardy with no apology, she took "No" for an answer. EEEEKKK Way to gain my trust and make me feel comfortable. read more