AWFUL customer service. I had a wedding a week and a half before I purchased my bridesmaid dress. They knew my wedding wasn't in town and was Wednesday the following week. They assured me that if I paid an extra 60 dollars for my dress it would be in no later than Friday. They text me on Friday saying it will be in at 4pm. I was very excited that everything went well, shortly after I received a phone call from the owner explaining that "rush shipping" is 5-7 business days and the gal who sold me the dress and ordered it for me was wrong and it won't be here until Monday! She then tells me "oh by the way we are closed Mondays, so you will have to come Tuesday." Let me remind you my friends wedding is the next day. No time for mistakes or alterations. They gave me my dress Monday after being completely upset and they didn't even hesitate or attempt to apologize for the inconvenience but instead charge me an extra 60 dollars for "rush shipping" which obviously wasn't rush shipping as my grandmother worked at a post office for 30 years. Don't waste your time, yes they are nice until you've already purchased something and then they mess up & they don't want to lose any money. Horrible experience and I didn't have time to get alterations for this last minute wedding even though I should have been able too. read more