My dentist is better than your dentist. I promise you. Dr. Meshkian is an absolutely incredible…read moredentist and has done amazing work for me. The practice also schedules "family appointments" for me so I can bring everyone in at once for our biannual check-ups. It saves me so much time and the appointments themselves are quick, yet very thorough. I have never been left in the waiting room for very long and the entire front office staff is so incredibly pleasant. Highly recommend this practice!

First red flag it took me contacting this office 6 times before I could get an appointment, 3 times…read moreI sent request through their website and 3 times I called. When I told them I made 5 prior attempts to make an appointment they just responded "oh". When I came in I was standing at the locked door at 8:55am for my 9am. I woman came up, I told her the door was locked, she said why is the door locked my appointment is at 9am. I said mine as well. 6 people entered when they unlocked the door, they were all checked in, except me. Understandable cause I was a new patient. They asked for my DL & insurance card, then told me there was a difference on my birthdate and if I didn't call and clear it up I would have to pay the full amount. So I called, I cleared it up, and when I told them someone in their office was also calling to verify. So I am thinking I am not paying the full amount after all that. The dentist repaired my chipped tooth, he was kind. When he took me to the desk to pay, she said $282. I was taken aback, I asked how much it was and how much the insurance paid for and she said it was $408 and the insurance pays for 80%??? $282 is 70% of $408??? Make it make sense, the math is not matching. Then I asked for some tooth floss. She told me the tooth floss was "on the other side" and they didn't have any. Then asked me if I wanted to get my teeth cleaned. I was like might as well if that is the only way I can get free tooth floss and I am already here. I asked how much the insurance paid for teeth cleaning. She said 100%. So go back and the assistant starts poking around at my gums, sticking me until it hurts, this happened at least 5xs. Then tells me I needed x-rays prior to the cleaning. They already took one x-ray of my chipped tooth. I was adamant that I didn't want any more x-rays. I have a broken wrist and I have been getting MRIs, X-rays, and CT scans over the past six weeks and I didn't want anymore radiation exposure. She was going on & on, about insurance needs x-rays and she can't clean my teeth without them. So she did 4 more. The dentist came in and was poking around my gums without hurting me one time. Then they said I needed a deep clean, and they needed more x-rays. I said NO! They didn't clean my teeth, they sent me back to the desk to make another appointment and I then asked again for the tooth floss, this time they went to the other side to get it. When I received my explanation of benefits from the insurance they only billed for $282, not $408. So I called yesterday at 12:48pm and spoke with Susana when I asked to speak with someone in financial. I was told I would get a refund check to pick up at the office when they get paid. During this call a person was rudely interrupting saying everything was explained to me about the billing at my appointment, which is a lie. She also said I didn't get my x-rays cause I didn't want to pay for them, also a lie. I kept asking who is that? Who is speaking? Susana was avoiding answering me, and finally said after me repeatedly asking who is that other person on the phone, she said the office manager. I said what is their name? She said Ariel. I told them I did not like her tone, and I hung up. Who puts someone talking about finances and billing on speaker phone? What kind of ignorant behavior is that from an "office manager"? I later got two missed calls from the office and a text saying they had a refund check for me. I feel bad for the dentist, because he was nice and polite, but he needs to hire a new office team, because they are unprofessional, unorganized, rude and ignorant. No one should have to put up with that. And what kind of place makes you pay full amount up front when they have already verified your insurance. WORST DENTAL EXPERIENCE EVER. Today I called them and asked to speak with the manager, Susana answered the phone again, said they were not available and mentioned the check. I asked for the manager to call me. Her response was "I don't know why, she is going to tell you the same thing." I said this is about the call yesterday and she says "that was the manager" as if she doesn't owe me an apology. I highly doubt anyone is going to follow up. Just rude!

I was referred to Dr. Bolen by a very close friend. I informed her of what I was looking for in a…read moredentist and I must say Dr. Bolen and her team did not disappoint! First, I was called to set up an appointment. I forgot her name but she was very pleasant. We were able to set a time that worked best for my schedule. Upon arriving, Ms. Kim was very helpful with directing me to the office. She asked a few questions and led me to the room I'd be in for my appointment. The room was setup to serve multiple purposes which is ideal in a practice. I received my x-rays and cleaning all while in the same chair and room. Ms. Kim continued to make me feel comfortable as she proceeded with my cleaning (polishing). She informed me of each step prior to beginning. Ms. Kim was also accommodating when asking for a Mint flavored paste. Soon after I was greeted by Dr. Bolen who was also very personable and knowledgeable. Dr. Bolen gave me tips on the best plan to enroll next year to receive necessary oral surgery services as well as recommendations on mouth guards. I must say I had a great experience overall. I would highly recommend her practice!

Dr. Bolen has taken care of all my family members for over 15 years. She has been able to offer…read moreservices beyond regular dental care and recently supported me in correcting some regression of my tooth alignment with an Invisalign program. I couldn't be more pleased with the results! The staff guided me through the while process and I was able to achieve results faster than expected. When needed she's also been able to refer us to excellent providers to handle anything she couldn't do in her office.

Dr. Fievet has been our family dentist ever since we moved into the area, almost 15 years ago. He…read moreis the nicest man in the world, and I wouldn't trust our teeth to anyone else. The staff are equally as nice, and give the best care. Dr. Fievet never hesitates to help with whatever you need. His friendly and calm demeanor puts you at ease, and you can trust you will be well taken care of. I will always give him and his office the highest recommendation possible!!

I and my family have been going here for a few years, now, and have always had great experiences. I…read morehave never had to wait more than 5 minutes past my appointment time, and never have to wait more than a couple minutes on the dentist after my hygienist is finished with me. The hygienists have all been there for years (as far as I can tell) and the whole office functions more smoothly than any other dentist I've been to. Dr. Fievet has a very friendly, homey manner and is easy to talk to if you have a question. All in all, you won't be spending any more time in this office than you need to, and what is not to like about that in a dentist?

This dentist and her staff are great. The hygienist that does my teeth is very gentle and I even…read morebecome relaxed while at the dentist office, how crazy is that?! I have been going for a few years now. The parking lot is a little small but you are taken care of once you are inside.

No stars not available....Front staff answering phones are not professional at all....I have never…read moredealt with a facility that tells a patient that they cannot reschedule an appointment and lie about the number of times you have scheduled a procedure....I went to an appointment in October 2017 and after sitting there an hour past my appointment time I had to leave; and while scheduling this one I told them I had to have a early appointment time because I had other obligations that same day - Their fault.....Two previous times before that at the last minute I was told that THEY had to cancel my appointment....because they had booked me wrong one of the times and the other time the doctor couldn't do the procedure that day. I called in December 2017 to set up appointment and one of the receptionists said they would take down my name and number and call if they had a cancellation....never received a call back. I have a current appointment setup and a emergency situation has arise. Called to reschedule and was told that I couldn't reschedule because I had canceled this procedure 5 times and that another patient could have had this appointment. I told them I wasn't following...and she said according to 'the computer'.....Soooo I as a patient am being blamed for times that's THEIR fault??????

Northlake Family Dentistry is great. I was new to area and my husband was the one who recommended…read morethem. I love Dr. Pom and staff. Very friendly and professional. They send reminders of your appointment and I have never had to wait more than 5 minutes upon arrival. Dr. Pom is very gentle and I have no complaints.

Before it was Northlake Family Dentistry it was Dr. Pinskey. The staff very friendly and…read moreprofessional. They did an excellent job taking care of my teeth. Then Dr. Pinskey retired and sold his practice. So I thought I would give them a chance. Everyone here is friendly and the dentist very professional. However, I don't know what kind of scheduling system them have because this is my second time taking off work for my appointment and to find out that I'm not even scheduled. You know I am pissed. 2nd time I mind you. Front desk is trying to book a new appointment, no don't bother. I took this day off work. Do they not understand that our accurred leave is valuable hours that we have built up to be able to take off and to use it for nothing. Wasted day off. I need to get everything done on this day and you tell me that you can't find my appointment. I am so done with this place.

We love Dr Gordon and have been here for over ten years and we are rally happy !!…read moreDr. Gordon and their front office are the nicest people and are very professional and friendl.

Great dentist and always on time. Everyone is friendly and great to work with. Worth the wait for…read morethe scheduling.