The saga continues at Covington Dental Partners. Finally got my crown for the implant today. Things…read morewent well. Assistants are super nice. Time for checkout. When then did their fancy scan a month ago, at checkout the young lady who insisted I pay $3k up front told me nex time there would be no charge. Today when I checked out, there was a different person who said I owed $250. I questioned that stating I was told previously no charge. In a nasty attitude she told me I had signed a treatment statement for stated amount. In other words they LIED previously. There's a new practice not too far away. Time to look for a new dentist. Unfortunately I like my dentist, hygienist and the other people, but the bitch at checkout and their high prices leave no other option.

I needed to find a new dentist after my current one informed me they no longer took my insurance…read more Covington Dental Partners was recommended by a friend so I called and asked if they took my insurance to which they stated yes. I had my routine cleaning and x-rays - to was a great experience. Then I received my bill for over $300. When I called and asked, they stated that they are not in network for any dentist insurance. Now, off to find a new dentist again.

I have strong anxiety when it comes to the dentist due to a childhood experience I shared this and…read morethe staff went over and above to ensure my feelings of safety and comfort. My initial visit with a full consultation was done with patience and genuine concern for my well being. Yesterday I had a cleaning and the hygienist was efficient, gentle and extremely kind . I highly recommend this office and staff for anyone looking for excellence and care

Dr. Wilson the dentist is great but the customer service from all the other staff especially the…read morereceptionist is TERRIBLE. The scheduling is unorganized and all over the place. I would not recommend.

This staff is so friendly, knowledgeable and just amazing. The office is comfortable. We saw Dr…read more Williams and Brooklyn who really made my daughter feel at ease. Amanda at the front is so friendly and really set the tone for the visit. Can't wait to continue being treated by this office!

Dr. Williams is AMAZING. He is reassuring, informative and professional. I was very anxious. Dr…read more Williams and assistant Kayla really made me feel safe, secure, and pain free!!

Bad attitude, got mad because they tried to make me pay a deductible that I showed them I already…read morepaid and didnt need to pay again. Learn to read your insurance Information and payments. Then she almost worked on the wrong tooth. I stopped her and told her and again another attitude. Never again. Glad they closed down.

Back in May 2025, Smile Creations told me I had 10 cavities that needed fillings URGENTLY. I was…read morescared so I got 6/10 cavities filled and was going to wait on the other 4 from a 2nd opinion at another dentist. When I went to the other dentist they told me that I MAYBE had 1 cavity in my entire mouth!!! I proceeded to tell them about what happened at Smile Creations and they said I got absolutely ripped off and that serious implications would result from the UNNECESSARY fillings. Smile Creations is the worst business i've ever come across in my entire life, and when I went to reach out to them...lo and behold they are shutting down and rightfully so. I just hope Dr. Carrington starts treating patients fairly.

have been with Dr Hampton for many years and have always had great care by him and the rest of the…read morestaff.

If I could leave 0 stars, I would. I hardly ever leave reviews but this is the third time I've had…read moreissues with this office. I used to be a patient of Dr. Hampton but ever since he went part time, and sold the office, this place has gone straight into the gutter. I went in for a routine cleaning and was charge over 400. I have 2 dental insurances and they messed up on the billing. I went in to the office to figure out what was going on, and spoke to the office manager, but have yet to receive a response. However, today I get another bill for 39 for a supposed no-show fee, in which my husband physically walked in to the office to cancel the appointment. We made a detour just to stop and cancel it so we knew it would be cancelled, or so we thought. I don't know where or how things can get so messed up with the billing when you go and talk to someone in person... this is ridiculous. I would highly, highly not recommend coming to this place unless you don't mind driving 30 minutes out of your way to talk to people who don't seem to listen.

I had all of my teeth abstracted at the Covington location, my experienced was great, all the staff…read morethere was pleasant, friendly and knowledgeable. Dr. King was outstanding including the support staff. They went over everything pre and post treatment. I would recommend my friends and family, if you're looking for Oral Surgery and implants this is where you want to be. I'm looking forward to my next visit in two weeks. I can't say enough about this Dental Service and you can't go wrong if you need oral surgery and implants. Thank you, Bobby Boone

I has three teeth and a fibroma removed by Dr. Fulton Lewis. This is the first time I have had…read moreextractions with virtually no pain...and two of the teeth were broken off at the gum line. I don't know how he did it, but I am forever grateful. Everyone in the practice is friendly and helpful. I would highly recommend them.

At the moment I have been waiting on for them to work with my insurance to straighten out the cost…read morethat I am supposed to pay. After I went to them I found out that a doctor signed off of my service which was not in Humana network. Now I have to suffer and not get my partial until they work it out with Humana. Meanwhile I am waiting until they straighten out the issue. It has been a month and two days of my service and I still haven't heard anything. I went by their office and they said they were waiting to hear from their company. Until I hear from them the charges are on me and I have insurance. They said this isn't my fault, which I agree. I wouldn't know which doctor is out of network with Humana. It is their job to let me know. Why would I pay out of pocket when I have insurance. I been with Humana for years and never had this problem.

Update: Almost half a year later and I'm still receiving bills for a service that was never done…read more.. You have a signed consent on file to pull the "Medical Records" which would prove the service was never done.... However rather than help your patients you rather not. Must be terribly daunting. I truly sympathize with you If only we could all collect money for a service never rendered. Happy Holidays!!~

I used to hate going to the dentist . My mom would have to drag me in the door because he wasn't…read morenice . I actually like going now because Dr. Deemer and her staff are so nice . Jonathan A

From the owner: Dr. Deemer (formerly Dr. Strohschein) is proud to serve families in the Newton and Rockdale county…read moreareas, as well as outlying communities in Henry, Walton, Jasper and Morgan counties. At our practice, we strongly believe in comprehensive treatment planning and optimal dental health rather than just the "cosmetic" treatments.

DIRT POOR!!!! These jokers did a crown for me and it started to hurt really bad, when I called for…read morean emergency appointment, they wouldn't see me, they said that i have to wait eight days for an appointment. Who cares, they already got paid, on to the next victim. I compare them to a used car dealership. YOU CANNOT TREAT PEOPLE LIKE THAT!!!! I'M NEVER GOING BACK TO THAT JOINT.

During a tooth Extraction the Dentist damaged the tooth next to it by Breaking a new crown that I…read morejust paid for at another dentist office the dentist at Covington Center for family refused to replace the crown he broke unless I pay over a $1000 with insurance I was just told that Unfortunately, accidents happens and it's the patient responsibility to pay for these accidents and if I want it done for free, I needed to go back to the dentist office that put it in even though Covington Center for Family Dentistry negligence.