The saga continues at Covington Dental Partners. Finally got my crown for the implant today. Things…read morewent well. Assistants are super nice. Time for checkout. When then did their fancy scan a month ago, at checkout the young lady who insisted I pay $3k up front told me nex time there would be no charge. Today when I checked out, there was a different person who said I owed $250. I questioned that stating I was told previously no charge. In a nasty attitude she told me I had signed a treatment statement for stated amount. In other words they LIED previously. There's a new practice not too far away. Time to look for a new dentist. Unfortunately I like my dentist, hygienist and the other people, but the bitch at checkout and their high prices leave no other option.

I needed to find a new dentist after my current one informed me they no longer took my insurance…read more Covington Dental Partners was recommended by a friend so I called and asked if they took my insurance to which they stated yes. I had my routine cleaning and x-rays - to was a great experience. Then I received my bill for over $300. When I called and asked, they stated that they are not in network for any dentist insurance. Now, off to find a new dentist again.

Dr. Wilson the dentist is great but the customer service from all the other staff especially the…read morereceptionist is TERRIBLE. The scheduling is unorganized and all over the place. I would not recommend.

I have strong anxiety when it comes to the dentist due to a childhood experience I shared this and…read morethe staff went over and above to ensure my feelings of safety and comfort. My initial visit with a full consultation was done with patience and genuine concern for my well being. Yesterday I had a cleaning and the hygienist was efficient, gentle and extremely kind . I highly recommend this office and staff for anyone looking for excellence and care

I was there today for appointment that was booked 6 months ago, I arrived 30 minutes early, I was…read morethe only person there, four more people came in after me, all but one went in before me. Once I was finally taken to a room a lady came in and said I will be polishing your teeth, I thought " what " no introduction no explanation nothing, I told her I had a partial she said give it here, she laid it on the counter ( so unsanitary ) gave dirty glasses to put on my face.I have never had my teeth polished before they are scaled , she took all but 2 minutes and left, so unprofessional!!! I was pissed to say the most 1 waiting and hour and then you half do my cleaning, mind you this not the first time I have been here the service was excellent the first time. I spoke with the Office Manager she was no help no sincere apology, so I ask to speak with the Dr, she explained they over booking and that they had 5 appts at 3 o'clock, they were behind ( someone should have told me that after 15 minutes of waiting, all that is ,Not my problem they need a better office manager. I will Not be going back, neither will my husband and kids! Very unprofessional and not considerate of people's time. I had referred a colleague, but I will tell her tomorrow, not to go!

Thoroughly enjoyed my visit to this office! As a new patient, the check-in process was easy and I…read moredidn't wait any more than five minutes. The staff was friendly and accommodating and gave me a short walk-through of each area. The hygienist also talked me through each step of the consultation and x-rays. Dr. Yakubov was also very friendly and thorough, and explained everything I'd need done as well as some additional services I could get later if I chose to. Overall highly recommended!

have been with Dr Hampton for many years and have always had great care by him and the rest of the…read morestaff.

If I could leave 0 stars, I would. I hardly ever leave reviews but this is the third time I've had…read moreissues with this office. I used to be a patient of Dr. Hampton but ever since he went part time, and sold the office, this place has gone straight into the gutter. I went in for a routine cleaning and was charge over 400. I have 2 dental insurances and they messed up on the billing. I went in to the office to figure out what was going on, and spoke to the office manager, but have yet to receive a response. However, today I get another bill for 39 for a supposed no-show fee, in which my husband physically walked in to the office to cancel the appointment. We made a detour just to stop and cancel it so we knew it would be cancelled, or so we thought. I don't know where or how things can get so messed up with the billing when you go and talk to someone in person... this is ridiculous. I would highly, highly not recommend coming to this place unless you don't mind driving 30 minutes out of your way to talk to people who don't seem to listen.

I had all of my teeth abstracted at the Covington location, my experienced was great, all the staff…read morethere was pleasant, friendly and knowledgeable. Dr. King was outstanding including the support staff. They went over everything pre and post treatment. I would recommend my friends and family, if you're looking for Oral Surgery and implants this is where you want to be. I'm looking forward to my next visit in two weeks. I can't say enough about this Dental Service and you can't go wrong if you need oral surgery and implants. Thank you, Bobby Boone

I has three teeth and a fibroma removed by Dr. Fulton Lewis. This is the first time I have had…read moreextractions with virtually no pain...and two of the teeth were broken off at the gum line. I don't know how he did it, but I am forever grateful. Everyone in the practice is friendly and helpful. I would highly recommend them.

At the moment I have been waiting on for them to work with my insurance to straighten out the cost…read morethat I am supposed to pay. After I went to them I found out that a doctor signed off of my service which was not in Humana network. Now I have to suffer and not get my partial until they work it out with Humana. Meanwhile I am waiting until they straighten out the issue. It has been a month and two days of my service and I still haven't heard anything. I went by their office and they said they were waiting to hear from their company. Until I hear from them the charges are on me and I have insurance. They said this isn't my fault, which I agree. I wouldn't know which doctor is out of network with Humana. It is their job to let me know. Why would I pay out of pocket when I have insurance. I been with Humana for years and never had this problem.

Update: Almost half a year later and I'm still receiving bills for a service that was never done…read more.. You have a signed consent on file to pull the "Medical Records" which would prove the service was never done.... However rather than help your patients you rather not. Must be terribly daunting. I truly sympathize with you If only we could all collect money for a service never rendered. Happy Holidays!!~

I used to hate going to the dentist . My mom would have to drag me in the door because he wasn't…read morenice . I actually like going now because Dr. Deemer and her staff are so nice . Jonathan A

From the owner: Dr. Deemer (formerly Dr. Strohschein) is proud to serve families in the Newton and Rockdale county…read moreareas, as well as outlying communities in Henry, Walton, Jasper and Morgan counties. At our practice, we strongly believe in comprehensive treatment planning and optimal dental health rather than just the "cosmetic" treatments.

This orthodontist office is very aggressive when providing treatment. Your fear of the dentists…read moreoffice is justified here. Please do not come to this horrid establishment, I would rather get pummeled by a 600 lb man than ever going back to that place. Goodbye.

From the owner: Specializing in: - Dentistsread more

DIRT POOR!!!! These jokers did a crown for me and it started to hurt really bad, when I called for…read morean emergency appointment, they wouldn't see me, they said that i have to wait eight days for an appointment. Who cares, they already got paid, on to the next victim. I compare them to a used car dealership. YOU CANNOT TREAT PEOPLE LIKE THAT!!!! I'M NEVER GOING BACK TO THAT JOINT.

During a tooth Extraction the Dentist damaged the tooth next to it by Breaking a new crown that I…read morejust paid for at another dentist office the dentist at Covington Center for family refused to replace the crown he broke unless I pay over a $1000 with insurance I was just told that Unfortunately, accidents happens and it's the patient responsibility to pay for these accidents and if I want it done for free, I needed to go back to the dentist office that put it in even though Covington Center for Family Dentistry negligence.