Very professional service. On time; found and resolved the problem quickly…read more Techs had a sense or urgency to get it done, but very friendly at the same time - I believe names were Justin & Craig. Didn't try to sell some BS additional "repairs" or maintenance packages; but recommended in general to make sure the unit gets inspected and maintained on a regular basis. These will be the guys I'll use in the future for maintenance and repairs. Thank you!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Our home was built in 1904 with many old plumbing updates. Service was for a leaky hose bib that…read morewas not installed properly or to code 4-5 years ago by another service and an old toilet (pull-chain) broken shutoff valve. Michael and Son had an opening a few hours after my call and fixed both items the same day. I've used Michael and Son previously to install an upstairs laundry room (electrical and plumbing) and was please. Mario was great and was very informative about plumbing issues for this old house...will use again for all my plumbing (and electrical needs).

Michael & Son sent Luke Brown out to solve our clogged sink issue. Turns out, you can't shove a…read morequart of cappers down a garbage disposal without repercussions. Luke called thirty minutes before arriving to let us know he was on the way. He was very polite and friendly and took care to unload all of the cleaning supplies stashed under our sink before beginning work. The clog proved to be a challenge and tougher than many Luke had encountered but the difficulty didn't dissuade him. After numerous attempts the clog was broken and the sink drained better than before. Luke gave us some pointers as to how we could possibly prevent a recurrent issue. I was very pleased with the promptness of Michael & Son's response, the terrific job Luke did, and the reasonable service charge.

Used another contractor, but was satisfied with the professional way the quote was handled.read more

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

In a world where customer service is long forgotten, your faith will be restored if you ask The…read moreAppliance Repair Guy to fix your appliances! My Maytag Dryer had needed some attention and I cannot tell you how surprised I was to find out that quality workmanship and EXCELLENT customer service are alive and well. Business goes where it is invited, BUT it stays where it is best treated!

The technician repaired my dishwasher and went on to explain how I could avoid problems in the…read morefuture. He also checked installation and wiring. He was very knowledgeable, professional, and personable. I will use this company for future appliance repairs.

Kenneth replaced both of my heat pumps. He did an excellent job and was very professional. I was…read morepleased with his pricing. I highly recommend him for any HVAC services.

Great Experience, very knowledgeable, great pricing,would definitely recommend this company.read more

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

After a couple of disasterous experiences with another plumbing company we went back to using Go…read moreGreen Plumbing. They were able to find our issue and replaced our sewer line for us. They were professional and treated our property with care. Previous plumber told us our clogging issues were due to putting eggshells in the garbage disposal When actually there was a huge crack in the line with root intrusion. The crack was very close to where the previous company installed a cleanout. Not sure how they missed it. Go Green quickly diagnosed the issue, cleared the line then came back to replace the line within a couple of days. They worked around our landscaping as much as possible and even planted new grass seed, and laid straw to cover where the trench was dug. Workmen were knowledgeable and friendly. Highly recommend.

Our generator needed a service visit from Canter because the red light kept coming on displaying…read moreerror code 2800. I was able to reset the generator several times, but when reset attempts failed I called Canter and requested a service visit. Bradley Chambers a technician from Canter came yesterday and replaced the on/off switches that were causing the problem. I appreciate the service support that Canter provides!

Prompt & Professional…read more Technician was very professional and considerate took time to explain his service

I called to get a quote on what I assumed was a major problem. Both of my upstairs bathrooms were…read moreleaking. The tech came out and charged me $300 to take pictures and tell me I need to replace my faucets because they were old. We just renovated both bathrooms 5 years ago. He could not find the problem and said that it would be $900 to figure out the problem. Needless to say I called another company and he fixed the issue (leaking pipe and toilet sealant) for $320.

My wife and I have been using Sutton Brothers to service our air conditioner and heater as well as…read moreour plumbing system for more than three years. The service has been exceptional so when we needed a new heating and air conditioning system we called Sutton Brothers immediately. Our system was 20 years old and was at the end of its life. Ian, a Sutton engineer, spent a number of hours reviewing our needs. He was very thorough and professional. He developed a plan for replacing the system and left us with a detailed plan to install a new system. Sutton Brothers' price appeared to be very reasonable and they would be able to install our system within a few weeks. We interviewed another firm, to do our due diligence. They came up three solutions that ranged from 40% to 120% more than Sutton Brothers. We selected Sutton Brothers. Tito and his partner Eduardo installed the ac and heating on our schedule, arrived on time and completed the job within eight hours, and left the property better than when they arrived. My wife works from the house and she said she barely knew they were there. I strongly recommend Sutton Brothers for their service, price and tremendous staff.