Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

We have been troubled by our water quality for some time. We turned to the "experts" in our area,…read moreeven the water softener distributor and they had no answers for us. I met Scott Key on the internet looking for answers. Boy, did he deliver. Through forum responses, email and a phone call today he explained EVERYTHING in a way that made sense. Scott has a heart of a teacher. There was no pressure to buy things or anything, just AMAZING service adn expert advice. No one treats customers like this anymore. I couldn't recommend talking to Scott Key from Aqua Pure highly enough. Thanks Scott.

From the owner: Suffering from water treatment Sticker Shock? We Can Help! Not only can we Sell you a Water…read moreTreatment System for 30% to 50% Less. We offer the most modern state of the art equipment available, as well as the tried and true work horses of the business, depending on your needs. No one carries a broader product line than we do...Water Softeners, Tannin Softeners, Salt Free Conditioners (TAC), Whole House Carbon Filters, Acid Neutralizers, Sediment Filters, Iron, Manganese and Sulfur Filters, Ultra Violet UV Sterilization, Commercial Softeners, Filters and Reverse Osmosis. Our VCS System is a revolutionary system for Whole House removal of Hexavalent Chromium Cr+6 to limits of .07 ppb or below. Removal of Vanadium to limits of .3 ppb or below. In most cases to levels of "NON DETECT". Whole House Removal: all the water in your home. Drinking, Cooking, Bathing... We are the Custom Builders of water treatment. Custom media blends for your specific water chemistry. We have the Solution!

OMGosh, Bryan came out, fairly priced my water systems needs quickly. Once in his schedule, his…read morecrew was efficient and tidy. The follow-up results were just as promised. I'd HIGHLY recommend Water Guru to anyone with water problems. Dawn Proctor / Timberlake NC

This company is the best! At 4:45 in the afternoon I realized I did not have water. I called the…read moreoffice and told them what was happening and they said not to worry somebody would be out to take care of me right away. Within 20 minutes somebody was at my door and resolve the problem quickly and efficiently and I was absolutely thrilled. I've been using this company ever since I purchased this house and they come every year and take care of my water system. Excellent customer service and they get the job done each and every time I am a customer for life!

Terrible experience with this company. I am in the process of buying a home and per my loan…read morerequirements I needed to have a water purification system put in and then have the water retested . On the day of install, he text me saying he was having a hard time finding a place to mount the equipment . I got back with the installer and asked if he was able to find a suitable spot to install it in the basement and tried confirming with him that the system he was installing would take care of all the water issues. He then got aggressive and told me he was "ripping" out all the equipment and leaving , also informed me he had already cut pipe and that all my piping was "f*cked. I called him on the phone to try and figure out what was going on and he cussed me out and when I explained that I was just making sure it was the correct system because my lender had sent me a checklist because I have to have it corrected by my closing date he then said "well you better have your f*cking lender install the system because I'm out of here." I apologized for the confusion and hung up the phone . Instead of explaining things in a calm manner he went irate. VERY unprofessional company . Will also be sharing this review on Google and my experience with the BBB. I NEVER leave bad reviews but I was shocked at how this company treats customers and want to warn others to stay clear.

We have been dealing with a complicated water issue at the house we purchased 2 years ago. We had…read morecontinued service with the same company that installed and services all of the equipment. With multiple visits to the house, tons of water testing, hundreds of dollars spent on different suggestions to fix the issue, nothing was resolved. We decided it was time to seek out more water professionals in the area. John Moore responded to our call immediately, came out to the house, and investigated the issue. He was extremely knowledgeable and thorough. He went above and beyond and found what we think could be the root of the problem! He even contacted us after hours to share more literature and documentation that supports his theory. The service that he provided was absolutely immeasurable. We wish we would have contacted him 2 years ago! We will definitely contact John for all of our future needs.

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

I called Chris and agreed for him to rerun new PEX, replace 2 exterior and 1 kitchen faucets. He…read morearrived early and did a fantastic job! I highly recommend Jim Millner Plumbing!

These guys were awesome! I just got a new (old!) house and it had several water issues.They came…read moreout right away and got everything up and running in about an hour. Priced about normal for plumbing. I'm very happy I called them.

I built a house in union county last year and have well water. The North Carolina state water test…read morecame back and turns out it was the worst one could have expected. The state recommendation was to shower only and not drink or cook with it. Jamie the owner of D&L came out and promised me he could make my water as good as any bottle water I could buy. The hole house water filter had a huge job to preform considering how bad my water was. 8 months later after a couple of adjustments to the system and installing a secondary water filter under the sink for FREE they have upheld their promise to me and yes I am very grateful for Quality of work and service.

Jamie the owner of D & L Water Treatment company is a hard working, honest, kind gentleman. His…read moreprices are excellent and his service is superb. He recently installed a whole house water filtration and softening system as well as a UV light and a RO system at our request. I am a nurse and my husband is a gastroenterologist and so we know how important clean water is for one's body. We are delighted with the system. We are delighted at the care with which Jamie installed what we felt we needed in the way we wanted it. It is with the highest confidence that we wholeheartedly recomment Jamie and his company D & L. He will honestly tell you what you need in order to have a healthful water system. We look forward to many years of association with him and his business as we get our yearly service and enjoy clean water.

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

Very pleased with our experience with Terry and his team...from initial phone call, through visit…read moreto provide estimate and do water test, all the way through scheduling and installation. You can easily tell that the work product and customer satisfaction matters to him and that says a lot about a company. The team was well prepared and meticulous while being efficient during the installation process, including a nice cleanup job. It looked like they were never there other than the new equipment up and running well! I made lots of calls and inquiries trying to find the right fit for our needs, and I'm very pleased with our decision to select Pure Water Pure Air. Highly recommend!

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.