I can't begin to tell you how awesome, kind and compassionate Family First is. Their name speaks…read morevolumes and I'm eternally grateful and so is my family for how Ty / Family First took care of us in this difficult time. Never hesitated to email, text or call and answer all questions. The compassion and professionalism were impeccable and I'm so forever grateful. God bless you for all you've done. Patricia Johns-Collazo

From the owner: This team of professionals serve with genuine care, and are trained and licensed to carry out the…read moreunique requests of all families of any race, religion, or gender, during one of life’s most delicate and sensitive moments. Trust is gained by their genuine display of pure compassion and empathy. Trust is maintained by the thoroughness and consistently of their level of care toward families.

I can't say enough good things about Dwayne from the beginning to end!! Here I am planning my mom's…read morecremation and I felt like I was talking to an old-school friend at a football game... I really appreciate everything! Thanks again!

It seems kind of strange to be doing a Yelp review for a funeral home but .... my family was so…read moreimpressed by the support provided by Larry, Mary, and the entire Pippin Staff when arranging services for our Dad. Everything absolutely exceeded our expectations. Their attention to detail, compassion, and patience translated into a beautiful ceremony and burial that will stay with us forever. Their graphics guy did an amazing job with the prayer card and portrait. We were amazed at our restful our Dad looked when we said our last goodbye. They put together a poignant burial with military honors. We will recommend Pippin to all of our friends as we know they'll be well taken care of during the most difficult time of their lives.

The Ambruso Funeral Home went above and beyond our expectations. Mike Sr. and Mike Jr. were…read moreamazing. Communication was always there fore front and they went above and beyond to make sure my wife's needs and the needs of her family were met. There were several additional items we could've been charged for but the fees were waived. They never made us feel rushed or pressured to pay for additional services. They were truly a blessing in our time of need. Mike Jr. even went as far as giving the clothes off his back. We purchased a suit for my father-in-law but it was too small. Mike Jr. gave us a suit of his own at no extra charge. They helped us arrange transporting my father-in-law back to his home of Queens NY in the middle of a pandemic at the epicenter. Wow. I could go on and on but they were truly haven sent. The Velez Family is appreciative for everything you all have done. Thank you

I can't say enough about the compassionate care given to my family upon the passing of our dear…read more Mother. Father and son made this difficult time tolerable. Mike Jr. personally brought our mother home to delaware from NY. Guided us through all the necessary steps and provided the needed advice on all issues throughout the process. Mom looked wonderful. We were on a tight time schedule and this too was seamless Five stars not enough

Fortunately, but unfortunately, my family has used the services of BSFH on three occasions. The…read morefirm is fantastic and caring, throughout the time that services are rendered. I have personally met Bennie Smith (years ago) and I am pleased that they are now providing services in numerous locations in multiple states. With our long history with this company, I know that they are dependable and their work is fantastic. The funeral director (Mr. Taylor) and family assistant (Ms. Pope) were absolutely fantastic! Take my word for it, when you want the best, visit BSFH.

Please avoid this business! My mother died unexpectedly and my sister and I met with and paid this…read morefuneral home to complete our mother's final arrangements including cremation. We were told that due to the pandemic, it'll be about 2weeks but they'd take our mother into their care the next day. Two weeks later, we received a call from the State of Delaware stating our mother was considered abandoned. BENNIE SMITH FUNERAL HOME NEVER PICKED HER UP, CONTACTED ANYONE OR PERFORMED ANY CONTRACTUAL WORK. They took our money and did NOTHING. When I called to ask why and what happened I was met with rudeness, confusion and a half apology. We were promised they would remedy the problem the next morning, which they also failed at! We waited til noon and contacted another funeral home who picked our mother up from the medical examiner and had her in their custody while Bennie Smith Funeral home were still promising to go get her. The owner should've reached out to apologize at the very least, but he didn't. After requesting a refund, all we received was a sad face and a "sorry" from the woman who handed us the refund check. This whole ordeal was further traumatizing and extremely disrespectful. Please avoid! Death of a loved one is already traumatic, this business added more stress to our heartbreak.