I was surprised to find that there aren't all that many medical supply stores in El Paso. We drove…read morearound for quite some time before we stumbled upon BEK medical. It's a little bit outside of El Paso but that's where you'll have to go if you need to get stuff that Walmart doesn't carry! Whether you're looking for ultrasound gel, tongue depressors, tape, medical equipment, BEK medical has it all. If they don't have it in stock, you can get it ordered. They are open on the weekends and I found the staff here to be helpful and friendly. Don't forget to check in because when we were here over the weekend, we got 10% off our purchase. It's a little bit hard to find, but they do show up on Google maps. Plenty of parking and they aren't very busy.

I strongly recommend this place. The staff is amazing!!!. Angie, Joel & Jesse are very professional…read moreand attentive. It's people like them that make us want to go back. My son's Dr and therapist are so pleased, and me, as his mom, feel blessed with what Angie did to make it possible for my son to get his mobile chair. God Bless you all at BEK.

Yes great facility! All staff offer excellent service Thank…read moreyou are your care and service

From the owner: We provide medical supplies to many areas of the health care industry, including long term care…read morefacilities, home health agencies, doctors offices, hospitals and schools.

I received a call from Dona Ana Medical Supply on Monday I/9/23 after my pulmonologist faxed orders…read morefor a new CPAP and supplies. They told me Medicare would not approve the orders if my CPAP was less than 5 years old. I called my Insurance United Health Care who told me my doctor had to call and requested an expedited exception. I finally got a call back from the pulmonologist's office today 1/18/23. They told me the request to the doctor must come from the DME company to the doctor. They stated they contacted Dona Ana Medical supply who claimed they had never received the orders and that they did not accept United Health Care insurance. I have had a tough time finding a knowledgeable and courteous DME company in Las Cruces. Used a DME in a small Texas town for 11 years with no problems. Would not recommend this company

10-28-15 1:30 pm…read more Starting the process for my soon to be wheelchair. So far so great. Called to get information and had doctor fax over prescription information. Lady was very nice and helpful. 10-28-15 3:00 pm Called in to make sure they got prescription they were already working on my prior authorization with insurance. Very impressed. They are very helpful and friendly and willing to work with customers. Will update as we go along. 11-6-15. 1130am. Phone call due to insurance approval. 11-6-15. 130pm Delivery arrives of chair. Delivery Guy Chris was very friendly and helpful. Setup and went over information. Got me to try it out and showed me how to work it. Great place.

We have used Rotech for many years, starting in Az, and now for 3 years in NM. Thy are very prompt…read morewith sending supplies, and our man Mike visits us on a regular basis, every 3 months or so to check the machines and leave any necessary filters, etc. Very nice company to work with. Thank you Rotech!!

I'm getting tired of the run around I'm getting from these people! I have been waiting for 2 weeks…read morefor a CAPA machine . All I hear from them is how backed up they are and they will give me a call. That doesn't help me at all

We were on an extended road trip, passing through Alamogordo and my CPAP mask died…read more Big shoutout to Sandy and her colleague, whose name I didn't get, unfortunately, at Rotech in Alamogordo! They rescued me from my "DIY engineering project" -- a CPAP mask held together with duct tape (yes, really). Friendly, professional, and downright lifesaving -- they turned my bedtime from a comedy sketch into a good night's sleep. Thank you for keeping me breathing easy and duct tape-free!

I finally received supplies that were sent to me 3 months late for a CPAP mask that I cannot use…read moreanymore as that style of mask does not work for me and have been prescribed a new style of mask since. Contacted them and was told that even though I had only just received the supplies I would not be allowed to return the unopened supplies that I cannot use because the delivery date was outside of the 30 day return window and cannot be returned outside of that window under any circumstances.

I knew the pharmacist from K Mart in Las Cruces So glad he…read moreand his wife and son have this store now! No more waiting in long lines at Walgreens. These people are extremely nice and very customer-oriented. They also offer a delivery service that I use frequently, as I don't drive.

Did not receive good documentation with compund prescription. Minimal documentation with…read moreprescription. Considering moving to new pharmacy

Awesome company... Both drivers know every patient by name and office staff is so friendly and…read morehelpful! These people go out of their way to make their patients happy! Recommended to the fullest!! :)