I had tech espresso replace a laptop screen . I had a black dot in the corner of the screen. They…read more charged me $600 now the screen is flickering. almost 4 weeks after leaving probably 20 calls with them and also on their chat no one has called me back. I spoke with the manager this morning and he was rude with me saying that the machine could not be repaired. He hung the phone up. I spent $600. He could've communicated with me and told me that he was unable to repair the machine properly but did decided not to communicate. I definitely would highly not recommend this company to anyone.

I had an issue with screen on teams. Tech Expresso schedule a return visit right very happy with…read moretier service

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

Had my computer brought in, it was apparently broken, so I bought a brand new one $3000, kept the…read morePSU, and GPU Though. Nothing but blue screens and problems 8-9 months on and off, spending gas money driving there and back, hauling the computer in and out, and giving them service charge money for no apparent reason. All for me to find out ON MY OWN that it was the power supply... even though they "tested it" ... this company is ridiculous, I don't know If it's the idiots at this specific store at 58th, or just the general lack of good technicians because of diversity hiring, but my god their service is atrocious. Why i had to pay a service charge when I figured out the problem, is actual comedy. Avoid at all costs. Absolute air heads, all of them.

No, I don't want a giant pack of batteries. No, my cell phone doesn't get service in your store. No…read moreI don't want to switch service providers because of it. No I would not like to buy an extended warranty. I would just like to purchase this wickedly overpriced generic brand iPhone cable and be on my way. It was until I found out that the dollar store in the same mall carries a lot of the electronic accessories, cables, chargers etc. that I would go to The Source. Granted, the accessories they carry are a higher quality than a dollar store, they're still really high priced for what they are. I'm not even one to only want the cheapest item out there, either. I am often very willing to pay more for a superior product. What I don't dig is the high pressure sales people, trying to get me to buy things that I don't want or need, many of whose questions I outlined at the beginning of this review. While this cliche used car salesman tactic might bump your sales in the short term, it makes me feel really uncomfortable and I don't want to return.

This was the worst service I've ever experienced at a retail store. After waiting to speak to…read moresomeone for a number of minutes, I finally approached a fat man with a beard and glasses to get some answers to my questions. Now, I'm not sure if the man was deaf, but even so, he should have understood the body language in that I walked directly up to him with an item in my hand and started talking. He outright ignored me and proceeded to the counter where he started typing nonsense into his computer. I couldn't believe it. I throw the item down and walked out of the place. The worst part is that I believe the fat man was actually the manager. If he didn't have time to talk to me (I imagine whatever he was typing into the computer must have been ridiculously important) he should have said "I'll be right with you" or sent someone else to help me. But the fat man didn't even have the basic human decency to acknowledge my presence. I will never go back there again, I'd rather drive someplace else.

Cohen and Cael are great Customer service guys! They helped…read moreme alot. They fixed my bike,. Please tell them are doing a great job.

You gotta be SUPER rude to get me to Karen out. Fk this place. Unless you like standing around…read morewhile the floor staff plays "who can avoid eye contact with our only customer". Meanwhile there's like, 6 managers jaggin' each other off in the office 5 feet away from the service counter. Go somewhere else unless you like being disrespected.

I was just in to have my phone fixed. The man was very polite, professional friendly and eficiant…read more. I highly recommend!

This is THE place to go. Extremely professional…read more I got my macbook better than its original state with a fair price.

I am so happy and had a great experience with open box techs who fixed my computer. its working…read moreperfectly awesome now and works like brand new computer. The techs and staff were very accommodating to my needs. I would highly recommend them all. Thanks guys -Rosciel De Castro-

My dad purchased a TV that was advertised at a discounted price on their website. When he visited…read morethe store, the owner confirmed they had it in stock, so he paid upfront and was told he would get a call once it arrived for pickup. A week later, the same employee who sold it to him said the shipment was delayed and gave him a new date for the next delivery. He was never called about that delay, and he was never called when the shipment supposedly arrived either. After about two weeks with no word, he went to the store himself, and that same employee told him they now had zero stock of the TV he had already paid for. He called another location of the same store, and someone there said they had a couple of TVs in stock and asked him to wait fifteen minutes while they arranged pickup. Over half an hour passed with no call back, so he drove over, only to be told in person that they did not actually have it either. Between the lack of communication, the contradicting information from two locations, and paying upfront for a product that was never actually available, I cannot recommend shopping here. This was, without question, the worst customer experience I've had with a retailer.

I live near this area they are so accommodating in my last second emergency repairs. The owner Ben…read morewas kind enough to help out with my phone repair on the spot. Their shop is to go repair shop for all of my buddies at UofC. Thank you so much YYC repair. I highly recommend them for their service and professionalism.

I took my cellphone in as my SD card holder/reader had become disconnected. After some…read moreinvestigation, they indicated that they were not able to fix it. So I picked it up and took it home. It did not work well on the way home (bluetooth connection) and so I investigated further. It was unable to read my SIM card. I took it back to the repair shop and they denied any responsibility and stated it could not be fixed. This is the first time I have ever taken something in to be fixed somewhere and had it come back to me worse than it was before.

I cannot recommend this service based on my experience. The…read moretechnician came to my home for less than an hour and charged $200. At the time, my printer was working when he left. A couple of weeks later, the printer stopped working entirely. I then spent over an hour on a Zoom troubleshooting session with him, where I was told the issue was with HP and that I needed to contact them because my computer was not recognizing the printer. Unsatisfied with that answer, I hired another technician. Within approximately 20 minutes, he resolved the printer issue and got everything working properly. He charged $45. During this process, it was also discovered that security software installed on my computer was generating frequent pop-ups and that a subsequent scan identified suspicious activity that required attention. When I raised my concerns, I was offered only a partial refund. While I accepted the refund to close the matter, I remain disappointed with the value received for the amount charged and with how the situation was handled. Customers deserve accurate troubleshooting, fair pricing, and confidence that the work performed has genuinely resolved the issue. Unfortunately, that was not my experience.

From the owner: IT Service Box is a dedicated IT service provider catering to the unique needs of private…read moreindividuals, as well as small and medium-sized businesses. We offer a wide range of tailored IT solutions, including hardware and software support, network management, cloud services, cybersecurity, and IT consulting. Our goal is to simplify technology for our clients, ensuring seamless operations, secure systems, and personalized support. Whether you need assistance with troubleshooting, implementing new technologies, or optimizing your IT infrastructure, we deliver reliable, cost-effective solutions with a personal touch.