What can I say about iCube Development? The team there is EPIC! My desktop computer suddenly failed to recognize my personal hard drive (data only, no OS) over the weekend, and I panicked as I didn't have a backup of the personal files, photos, documents, and everything else accumulated over a decade of non-stop computer use. Where to go...what to do? I walked into iCube on Monday morning (November 16, 2020) and was promptly greeted by a polite gentleman who took all of my details and accepted my drive for a free, no-obligation appraisal. I expected I wouldn't hear from anyone for a few days, but Matthew called me that afternoon and informed me of a hardware failure on the drive, provided me with a quote, and explained what he and his team at iCube would be doing to recover my data. I asked them to proceed, then dropped off a new portable drive the following morning as they require a clean, packaged new drive on which to place the recovered data. Several hours later they called to inform me that the transfer was complete and that I could pick up my new drive any time. I hurried over with my laptop in tow as I wanted to double-check the portable drive and all the files. Sure enough, everything was there. My heartfelt thanks to Matthew, Kaylee, and the entire team at iCube who are worth their weight in gold. You can shop around and try to find a "deal", or you can go with the experts at iCube who delivered on every front. Remember, you get what you pay for. I can't recommend the iCube team highly enough. Thanks, guys. You're the best! read more

I brought a storage unit to ICUBE on Wednesday of this week, that my regular service provider told me was unrecoverable. ICUBE provided incredibly good communication about the possibility of recovery. Once they deemed it possible to recover my data, they provided a price quote, progress reports, and an email to say the process was complete and that I could pick up my recovered data one day later. The specific data I had lost was significantly important to me so I am incredibly thankful for the skills they used to recover this material as well as the great customer service starting with a wonderful young lady, Christaline, whom I met at reception and who did a wonderful job of explaining the steps I could expect. If computer work is once again needed ICUBE is the first call I will be making. I have already recommended the company to three friends, the owners or managers of companies who I know would benefit from ICUBE expertise. Brian Gancheff. read more

On a recent photography trip, I somehow damaged one of my expensive 128GB SDXC cards and could not even get it to fit into my card reader. Matthew Kinderwater at iCube Development examined the card and showed me a small short circuit burn caused by the damage. He advised me not to give up hope and said he would get back to me ASAP after further analysis. I received a phone call late in the afternoon on the same day from Mr Kinderwater indicating a full recovery would likely be possible. I gave him the go ahead to proceed and received excellent news around noon the next day that a full recovery had been achieved. The analysis was done at no cost however the recovery was expensive. Considering the alternative of lost data, I feel the cost was certainly acceptable. All staff were very professional and the work was done on a very timely basis. I recommend this business. read more

I am extremely impressed and appreciative of the exemplary service provided at iCube. From the first phone call of inquiry, to the final contact at pick-up of (100%) recovered data....the staff at iCube were professional in their procedures, clear in their communication, quick to address the matter, knowledgeable on all things data, and pleasant (thanks Kaylee!). I was appraised of the progress in my work order at every step and incredibly surprised at speed of service (my issues were resolved in less than half a day). They demonstrated why they are the leaders in this field. Would happily refer anyone with data recovery issues to iCube, and completely understand why they have a 5-star rating. Thanks so much to all there! - Judi read more

iCube Development (Calgary) Ltd. came to the rescue when our hard drive fell off a table and the drive was damaged. We were at risk of losing two years of data collection for a turtle project near Fernie BC to reduce turtle mortality. Yikes! iCube was incredibly responsive and laid out their plan to recover the data and provide an estimate before work was done. The process was so smooth, and we quickly received a link with the recovered data. I loved their care and concern, so if you need to recover data, this is definitely the place to come first! read more

Just when I thought all hope of recovering my photos from my unresponsive external hard drive was lost... ICube Development came to the rescue!! I am so relieved that they were able to regain 99.99999% of my photos! They were not only quick to fix the problem, they were professional, friendly and very supportive. The communication was extremely good. Matthew was particularly helpful, speaking to me in layman's terms about the problem with the hard drive. He was very reassuring! Thank you so much you guys. read more

When you experience a computer failure which causes you to lose all of your data it can be a traumatic experience. Fortunately for me, I contacted [i]CUBE DEVELOPMENT and they were able to quickly retrieve almost all of the data lost when my hard drive failed (and, my backup external drive failed). They promised 99% + and I haven't been able to find anything missing, so it appears that for me it was 99 + 1 or 100% recovery. They were courteous and quicker than promised, and I'm back up and running. read more

Without a doubt, the absolute best customer service on the planet. My broken hard drive arrived at their shop on Monday morning. By Monday afternoon, I had received a dozen emails advising of each step in the recovery process...On Thursday morning my recovered hard drive arrived in my mailbox. Matt advised they would be able to recover 90% of the data...I think its closer to 99.9%. I had 590,000 files to recover and they recovered all but 12. Matt and team are outstanding. read more

My husband Rich, had an old external hard drive that contained some of our precious old photos and photo projects. Matthew and his team provided a free diagnose quickly and found corruption. They were able to recapture 99.9% of the data. Provided a good price as well on a new hard drive and casing. We thank them for saving our keepsakes! I have to say iCube Dev. was one of the most professional service companies I've ever dealt with. Keep up the good work! R&C Pace read more

I must admit that it has been a very long time since I could see a small business with so much professionalism. And this at every level (started with the receptionist, to each technicians I dealed with). They constantly keep you informed of the progress of their work. They understand the level of stress a client has thinking that he/she lost important data. The iCube staff are there, extremely knowledgeable and working hard for you. Keep that in mind! read more

When my portable external hard drive failed, I thought I had lost years of family photos I was storing on it with no reliable backup. However, I was recommended to go to iCube, and after a week I had all the files back on a much more reliable hard disk that they set up for me. Not only did iCube rescue my data, I feel far more confident in my data storage going forward thanks to the advice and professional service they provided. read more

My laptop crashed as the pandemic shutdown happened. Yelp directed me to iCube as one of the few data recovery companies that performed all the work in Calgary. Everything was great - they are taking all precautions and I had all my data back in less than 48 hours. This is a fairly costly endeavour but their pricing seems comparable to other companies and they explained everything very well. Count me 100% satisfied. read more

My wife and I have been keeping our IT data on a system of external hard drives for a number of years via our home WiFi system. Recently we had a failure with the drive hardware that would not allow access the data. We contacted iCube, and within 2 days were operating. iCube also provided contact information allowing us to update our In home, Cloud WiFi storage/backup system. ICube gets 10 out of 10 from us! read more

Very impressed with the level service that iCube provided me during my recent data retrieval work. Very courteous, obliging, cooperative, and supportive in explaining all the steps regarding retrieving data on my hard drive. I highly recommend this company! Kevin read more

The staff are very friendly and helpful. My holiday photos were recovered from SANDISC in less than 24 hours at less than half the price I had been quoted elsewhere. Overall, terrific experience. I've been telling everyone I can about this amazing experience. read more

Great team! Always professional, helpful, and highly knowledgeable. If you are a small business and need tech support, this is the team you need to give you the confidence and peace of mind that your computer is working the way it should. read more

Extremely professional & friendly. Did an excellent job of retrieving all of my data from a dead hard drive. Answered every question I had, and stayed in constant contact with me throughout the entire process. Pricing was reasonable. read more

Highly recommended!!! Matthew patiently answered all of my questions (there were lots), and Kaylee was super polite - customer service as it should be! 100% recovery - making my wife happy was well worth the price! :-) read more

Fast & efficient service together w+ fair pricing & knowledgeable repair service technicians in a spacious pleasant office. Plus a very nice courteous & friendly reception bbc its Keeley. I highly recommend the place. read more