Note: Did not book online. Walked into the office and reserved the car for 2 days later. Staff spoke English and explained the 3 different levels of insurance to choose from. It was $50 with basic insurance for 1 day, I paid $60 total for an econo car (stick shift) with full coverage except windshield and tires. I had to leave a $500 deposit on charge card. Unlimited miles. The car had 56K miles on it and drove ok, a little sluggish in first gear, but otherwise fine and basic. We did a walk around prior to taking the car out and staff noted a chip in the windshield. There were no surprise charges at the end, and the deposit was credited back within about 3 days. Staff was very cordial and careful to explain everything. It was really convenient to rent the car and pick up/drop off in Centro Loreto and not have to go out to the airport to get the car. read more