Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

Took Lexus in for a look over and mileage service. The team was friendly, and made the drop off…read morequick and easy. They called back same day with inspection report. Recommended a couple services based on Lexus service guidelines for mileage. No pressure to do any of the work, just a straightforward, honest assessment and service recommendation. Agreed to have spark plugs changed and wipers replaced. At pick up the bill was below the verbal estimate. Overall best experience yet with an auto mechanic. Highly recommend!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

I want to be fair and objective: the first time I came here, the service was fine and…read morewell-documented. That's why I returned. But the second visit told a very different story. I'm a woman, and I believe the shop assumed I had no knowledge of car repair pricing. I have the full digital estimate saved as screenshots, so here are the facts: TRUNK WEATHER STRIPPING Quoted: $433.08 Labor: $132.78 | Part (trunk seal): $274.44 Reality: A trunk weather seal costs $20-$60 in parts. Labor is a straightforward 30-45 min job. Fair total in CT: $100-$130 MAX. They were charging 3x the reasonable price inflating the part alone by over $200. SPARK PLUG REPLACEMENT (6 cylinders) Quoted: $961.78 Labor alone: $691.03 | Parts (6 plugs + gasket kit): $213.32 Reality: According to AAA, RepairPal, and industry standards, a V6 spark plug replacement runs $150-$350 total, or up to $500 at a dealership for hard-to-access engines. Labor nationally ranges from $55-$437 they quoted $691 IN LABOR ALONE. That is simply not defensible. POWER STEERING FLUID RESERVOIR Quoted: $454.78 Labor: $182.10 | Part: $245.53 Reality: This reservoir typically costs $30-$80 in parts. The job takes under an hour. Fair total: $130-$170. They marked up the part by over $170. MOUNT & BALANCE 2 TIRES (215/60/16) Quoted: $373.74 They also added $23.79 for "Road Hazard Coverage" without asking me. Reality: Those tires run $80-$110 each at Costco or Walmart. Mount & balance is $20-$25 per tire. Fair total: ~$230-$270. I declined all four jobs. The overcharge on just these items totals approximately $1,000-$1,300 above fair market value in New Haven, CT. What I did approve (Fluid Film Treatment $199.99 and Transmission Drain & Fill $193.66) seemed within a reasonable range and I have no complaint there. If you are a woman, speak limited English, or appear unfamiliar with car repair get a second opinion before approving ANYTHING here. Bring someone with you, or check RepairPal.com for fair price ranges in your zip code before you walk in.

My father just got his car from this place and paid 800.00 and the car is still not fixed. I will…read morebe filing a complaint on this company ASAP with Consumer protection.

They're busy but worth the wait…read more 100k miles 09 Accord V6 was experiencing power loss, dealer wanted thousands A American wanted $60. 20 minutes A American sawed off around the catalytic converter & found debris from my old catalytic converter. Cleaned it out and cars back to normal.

Went to them to get a part of my car fixed. My dad had originally went to see the price and what…read moreexactly needed to be fixed. When I arrived with my mother and explained what we needed to get done, they raised the price by $30. When brought up how we got a different price previously they informed us that it didn't matter and the price he gives us is what we have to pay. I'm not saying it's only because we seemed to be "clueless women," but it was a weird coincidence. Very disappointing since I saw other people with positive reviews from here.

Great integrity let you know exactly what they're gonna do and how much is going to cost they work…read morewith you. Family business my first time going to them they got me in immediately, and I have to say my car has never performed better..

Do not be fooled by all the good reviews you see on here! These people are rip off artists! I took…read moremy car there for one simple oil change and ended up shopping for a engine. The mechanics are skilled in sabotaging cars and charging you 4 or 5 hours labor for jobs they finished in under 45 minutes. The funny thing is that I was informed that the mechanics are all illegals! So if you decide to take your car, truck or SUV there then you deserve to be RIPPED OFF!!! The only thing that could maybe improve this place is to bring back Tom jr because Tom sr is nothing but a crook!!!

Tony has worked on each and every one of my foreign cars. I can't stress enough how much I trust…read morehim. He is always honest, and will explain in detail how something works if I don't understand. My Audi, VW and now my MINI Cooper S have all benefited from his expertise!

Most excellent private mechanic, a local legend amongs owners of Volvos, for example.read more

Great service, did exactly what was promised, removed a dent and some scuffs from a hit and run…read more They told me for the price point exactly what they could do and they delivered. Will definitely use them again!

From the owner: Premier Auto Express provides quality and professional mobile auto dent repair services across…read moreConnecticut. Call us today for a free estimate.

My family and I have been going to Firestone locations in New York and Connecticut for years for…read moreour auto service and tire needs. I took my car to Firestone in New Haven, CT because I was hearing a grinding noise as I drove. I had been having the problem for a while and took the car there once before, but I wasn't able to give them the proper amount of time to figure out the issue. Once I was able to afford more time, they were able to figure out that cupping of the tires was causing the problem. All 4 tires were under warranty, so they replaced them at no cost. They also did a free alignment (of course, I have a lifetime alignment with Firestone) and threw in installation and taxes for no charge! I walked away with four new high quality tires for free! And the car now drives like it's floating on air. You can't find this level of consideration, honesty, and service anywhere else. Sure, things go wrong from time to time. And it can get expensive. But I trust the technicians at Firestone are being honest with me. I appreciate the consistently high level of courtesy and professionalism from the staff at the New Haven, CT Firestone. They have earned my trust. They make sure that I have the peace of mind that my family is safe. And that's beyond valuable to me.

My son paid 110.00 to fix his tire leak yesterday.Today it started leaking again and they would not…read morefix it. The place is a scam. Poor Value and service.

Chose this repair shop based on a Yelp review. Thank you to the reviewer- they were spot on. My son…read morewas packing up from school when all the services lights went on. I drive up on a Saturday to transfer all his gear then head to a garage. Nick made a space for us in the schedule and took a look to see if we could get back to NJ. He was very reassuring even though the problem couldn't be fixed on Saturday. The repairs were completed quickly and I felt the costs were on target. If I lived in the area, this would be my regular garage.

The folks here cannoy be described wiyh simple adjectives...from the initial phone call to inquire…read moreif they could assist with the needed repairs...too the actual towing and repairing of my sons vehicle could not have been handled more professionally or expeditiously. Being 300 miles away I had little but other good reviews to go by and I am glad I called...Thank you, the whole Degennaro team.

I agreed to pay $3800 for the repair (new cat + cat protection plate cover) on the Prius I…read morepurchased for $5500. I didn't realize until after the part was in the vehicle that I was essentially purchasing the premium OEM (Magna Flow brand) version of the potential catalytic converters I could have installed, I asked them for the part number and after visiting the website of the manufacturer, realized they applied a significant upcharge. Personable and good customer service, it was damn expensive though.

They were supposed to recharge my AC Freon to 500g but only put in 193g. I found out after I went…read moreto the Kia dealer to have it assessed because after over a month of trying to work with Tony's my AC was still blowing hot. Kia did the diagnostic and found only 193g of Freon had been added. Tony's was very difficult to work with, and I also found they were persistent with having my review deleted from another major platform, when all I am doing is posting my honest experience with receipts/proof attached. Do not recommend this place at all.