Worst trip ever! I booked the Krakow/Auschwitz tour. It was a waste of money. The only things that were booked/arranged for me was the hostel and the Auschwitz trip. All the information given was incorrect/outdated. Shaun also decided to tell the hostel I was checking out early (without me requesting this) causing me to be screamed at, threatened, and having to find and rebook the majority of serves that were included in this trip. Shaun is refusing to cover the additional costs he caused and refund upcoming trips. The hostel was terrible. The staff was rude, the place smelled of the windows were closed, lots of road noise, and the mattresses were so thin my back is still sore from it days later. On top of that Shaun decided to email the hostel and telling them I was checking out days early without my requesting this or informing me of this. So, when I arrived back at the hostel 4 hours after checking out time, I was greeted by the staff screaming at me, threatening me, and my property had been moved. The hostel confirmed that my booking was for a few more days but because of Shaun's email I was not supposed to stay there anymore. I could not get a refund either. It was so bad that I was not conferrable being there anymore I just left my key on the counter as they continued to threaten me. I had to rebook all the services that I had already paid for the hostel to provide. Shaun is refusing to reimburse me claiming it is not part of the package that I booked when in fact the services are listed on the website as part of the package. On Friday they "book" you two walking tours of the town. The tours are completely free. They happen at the same time every day and if you see them around town anyone can join them. Just tip the guide at the end of the tour. Apparently, I paid $20 Euro a tour and still had to trip the guide because the guide said she did not see any of the $20 Euro. I went on the first one and tipped the girl all the cash in my pocket. I sent an email complaining. Shaun said the guide was wrong and insulted my intelligence. Then supposedly he booked me private tour for Friday afternoon to make up for it but did not tell me about the tour until Sunday afternoon. I was emailing back and forth with Shaun at the time of this private tour; he made no mention of it. On Saturday, they book an Auschwitz tour. It was fine but they fail to tell you that you need to bring your passport with you. Luckily, I had it with me. If not, I would have missed the entire tour. I told Shaun this information should be in the itinerary, and he again insulted me. The email I received also included information on other things to do in town. The information in the email was outdated and included the wrong pricing/information for all the additional activities I choose to book. Shaun's response is that it was close enough and that I should just deal with it. The entire point of a tour company is to take care of the planning and researching for you. This company does not do it. I felt Shaun was working against me so much stress and drama. I also had to research/rebook/repay for many services that I had already paid for in the package. It caused way more stress than just booking it myself. If I'm paying that much of a premium for someone else to book my trip I expect it to be booked correctly, go smoothly, and when it doesn't go smoothly that the company apologizes and correct it. Also, I was the only person on the trip so if you want to meet new people while you travel this is not the company. (No, they do not tell you ahead of time if you are the only one on the trip). I am still trying to get refunds for the services I had to pay for two times since Shaun decided to cancel my hostel reservation days early. Also, fighting to get full refunds for the other tours I booked for a few months from now. I have no faith that the other tours will be any better given the co-founder's hand in ruining this trip and response to feedback. read more

If you have read all the other reviews on yelp you have noticed that Shaun, the company owner always has to defend himself on people's reviews. That shows how unprofessional of a business that he is running. I have many issues with this company. First you are paying way more than you getting. On the website it says you get breakfast, walking tour, hostel, and a tour guid. I did not receive a tour guid and Shaun says he will refund me the 40$ that went towards that. Hopefully I receive that. They make it sound like a good deal because it includes breakfast and a walking tour, but don't be fooled. The walking tour is through the hostel and it is free for all the guests. Euro adventures does not set that up, it's all through the direct hostel. Second, the breakfast is only 4euro a day and is garbage, but at least included. Third I showed up to my reservation and on top of all I already had to pay I had to pay more money for my key and city taxes. I have never had to pay for that at any other hostel that was through a company. They should really tell you that you have no choice but to pay for it when you arrive. Actually It should be included, but it's not. Next,, I paid 150$ for three nights in hostel but actually ... the hostel is only 20 euro a night and I will include a pic of the daily rates. And yes it does change everyday, but euro adventure books in advance so they actually got a better rate than that. That is how hostels work, they make you pay more the closer it is to the date you want to stay,, and if it's only 20 euro the night of.. and I paid $50 a night then that's outrageous! Euro adventures couldn't even send out the right info about the trip. Half of the sheet of info was about the trip to Poland... when I am going to Barcelona. (Pics included) (and yes was fixed but still.. really they couldn't even take the time the first time to make sure it was correct. So unprofessional!) Also i didn't get the information until the night before the trip, after emailing asking for the trip info weeks before. Save yourself the time and money and book elsewhere. Be careful and make sure you read what you are getting and do your own research to see how much it would cost you to do on your own, especially when it is a meet you there trip. Not worth it. Rip off. read more

Euroadventures - Tours Near Me - Florence, FI

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I have never written a Yelp review before but I definitely needed to for this horrendous company. Worst travel company to use in Florence. Cancelled my spring break trip that was planned 2 months in advance, 1 week before departure. On top of this, my roommates and I wanted a refund for another trip that we booked through them yet they refused to give us anything. It is understandable that they have certain policies but the fact that our expensive trip was cancelled ONE WEEK BEFORE DEPARTURE, should have given us some leniency. I wish I could give this company 0 stars. I did use this company for Interlaken but they were incredibly unorganized and sloppy. If you're planning a trip, use a real company like bus2alps or just plan it yourself. Euroadventures truly is an awful company. read more

Shaun contacted me after my previous review was posted and worked on getting the refund back to me. My friends have also received their refunds since then. I gave an extra star for the delayed effort, but overall it was still an unpleasant experience for me. read more

The Slovenia Euroadventure is amazing! A group of friends and I went the last weekend in Jan and it was one of our best weekend trips. We went skiing 2 days and still had plenty of time to explore Lake Bled. Bled is a winter wonderland and such a cute town. Without Euroadventures I would not have been able to visit Slovenia. Travel accommodations, place to stay and activity options are included (pay for activity you choose separately) so the price is fair for what you get! I would recommend this to any student studying abroad, I am planning on hopefully doing another trip with them before leaving Europe. read more

Let me preface this review by stressing that if I could give this company a 0-star or negative review, I would. This was one of the worst, most poorly organized & poorly managed trips I've ever been on. The trip to Amalfi coast started with all of us getting on a bus where I had to sit on soaking wet seats. Alcohol/cough syrup were also allowed on the bus so some girl threw up everywhere and ruined a ton of one of our friends things. The company didn't care and did nothing about it. When we finally got to where we were staying, it was not the bungalo we were supposed to be staying in as described on the website, but rather a small shed you could barely fit in with a bunk bed (because two beds didn't fit side-by-side) and a bathroom. These shacks were located at the end of a legitimate trailer park and we had to walk extremely far uphill through dirt and mud just to get to the shacks. The air conditioning didn't work either, which made sense when I learned that it only costs about €6 - €9 euros a night to stay there. Keep in mind that I paid around €175 for this weekend trip, which comes out to about €58 a night. That is probably the biggest issue I have with this company, that you absolutely do not get what you paid for, which should never be the case as it constitutes fraudulent behavior. The least the company could have done was compensate us for the awful experience we were having because of their management, but they were unwilling to provide any remedy to the situation. Another critique I have is that all you pay for in this "inclusive trip" consists solely of bus transportation there and back (which I have already described to you was extremely poor) and lodging accommodations (which I have already described to you were extremely poor). All of the other things: meals, the boat tour around Capri, entrance to Pompeii, and hiking mount Vesuvius were not included and had to be paid out of pocket so the trip actually ended up costing me double what I paid for in the first place. Most other similar companies are only more expensive because they include these things. It's safe to say that this trip was a waste of money and I will never be using Euroadventures again. I highly recommend that you do not make the same mistake I did and either use another company or book your own travel. P.S. - Make sure you go to the same college that the "nice & friendly guides" went to or they will be extremely rude, offensive, and unprofessional to you. read more

Euroadventures can work for older travelers too! They put together a custom tour for our group which was celebrating its 50th reunion as students in Florence. Getting 50 fifty year olds to agree on what the tour should include took enormous patience and flexibility on the part of Euroadventures. Even once we were there, they flexed the schedule to respond to changing desires. They help us achieve a second set of memories of our lifetime in Italy. read more

Hands down, some of the greatest times of my life!! First off, the owner is one of the coolest, down to earth guys I have ever met in my entire life. Seriously, if you have a chance to meet him, do it. He's a really great guy! And it must go right down the chain because you'll time and time again how everyone loves the staff of EA. It's very true! I think I've been on at least 7 trips with them and every one has been better than the last and I have to say that it's all about the staff. What a cool group of people and highly recommend Euro Adventuring it up!! You'll end up being friends with those guys for the rest of your life. Guaranteed! read more

DO NOT BOOK THROUGH EUROADVENTURES. The company is a complete waste of money. You can literally book your own accomadations for 2/3 of the price they charge.I purchased the euroadventures package to Budapest one weekend and have no idea where the money went and what I paid for. If I'm going to purchase a package that includes accommodation, breakfasts, a leader and a walking tour, I would expect those services to be of the same value that I paid. The package itself cost 139 euros, but it AT MOST was worth 60 euros. For that price I could have paid for a decent hotel. Instead, we got an average hostel that currently cost 14 euros a night, which, keep in mind, this trip was booked 2 months in advance so the price would have been cheaper. The walking tour was a free walking tour for everyone in Budapest; they offer them every 2 hours. The advertisement on the website would imply that they organized a walking tour, so again not really an offer by euroadventures. Also, we were only given two breakfast tickets, when advertised on the web site it said 3. And, although guaranteed a trip leader for the duration of our stay, we only had a trip leader on friday (1 day out of 3) because our leader was apart of a different euroadventures package (the Budapest/Vienna trip). In all, every program euroadevntures offer is a ripoff, and i would recommend using bus2alps over them any day. Otherwise, I would advise just using their itinerary because basically all of their recommendations are out of pocket and something you can organize on your own. Also, I emailed the company on behalf of me and my friends and never got a response. Like people said below, they are clearly unprofessional and not worth the time, energy, or money. read more

I went to Amalfi Coast with Euroadventures. I would highly recommend this trip. We did the same exact activities as the other travel companies and got the trip at a cheaper price then what my other friends paid for. We also had a lot of flexibility once we arrived to do whatever we wanted or to stick with the group. The tour guides were all really cool and partied with us in Sorrento. The day trip to Positano was the first higghlight of the trip but I think what topped it was the booze cruize around the island in Capri. Contrary to some of the other bad reviews this company did an awesome job and the tour guides are what made the trip so fun. read more

0 stars!!! DO NOT USE EUROADVENTURES- this company is not a legitimate company and it is a scam. My friends and I booked 2 trips with Euroadventures in the fall 2018 semester in Italy and 1 of the trips was cancelled the day before which ruined our entire weekend and resulted in us losing a lot of money. We had to stay up all hours of the night to find a different accommodation. Next, we had a very legitimate reason to cancel our other trip and we tried to get in contact with this "company" before and it seems this "company" doesn't even exist. We finally got a response from the owner named Shaun Hoffman after countless emails and days of trying to reach someone. Shaun Hoffman denied all of our requests for a refund and continuously fought with us and was extremely unprofessional towards us. To this day, more than 6 months later, my friends and I STILL have not been refunded over $600 that is owed to us. The website tricked us into signing a contract which was extremely misleading and unfair. We were extremely outraged by the way we were treated and spoken to by the owner of this company. If you try and find an office location or phone number in Italy, it simply does not exist. Any phone number you call, you will not get a call back. This so called company appears to be a 1 man show where the owner is interested in stealing everyone's money. Our friends who used this service and went on the trip said it was not only disgusting but a complete horror show. Save yourself your time, money, and DIGNITY and DO NOT BOOK WITH EUROADVENTURES EVER. read more

If I could give a 0 star rating on this tour, believe me I would. I went with EuroAdventures on their Budapest, Vienna, and Salzburg trip. To begin, the trip we were was bussing for a lot of the weekend (which was expected), there was no working TV (although they said there would be), you could not use the bathroom (common thing for EuroAdventures), and it was freezing. We complained about the AC multiple times and the EuroAdventures staff did nothing to advocate for us. The EuroAdventures staff were completely useless. All the recommendations they gave us throughout the trip were gross. They drink with you and are super unprofessional. Our walking tour in Budapest was great (professional experienced guide) but we all felt very mislead when our walking tour in Vienna was one of the EuroAdventures guides. She knew nothing about anything of the monuments (even mistook the parliament building). This was disappointing as we were only in Vienna for less than 24 hours and everyone felt we wasted time on the walking tour when we could've gone on our own. The Budapest hostel was DISGUSTING. There were stains in the bathroom and in the rooms, and the beds were couches. The most upsetting part of this entire trip was trying to get back to Rome. There were 10 of us on the trip who needed transportation back to Rome. On the website it promises roundtrip transportation. Some of us booked through Florence and live chatted the chat to ask if we could bring money and pay for the bus back to Rome, on the live chat we were told this would be fine. Other tour groups (like Bus2Alps) will have a bus take you immediately after you arrive to Florence straight to Rome. However, we had to wait in an unknown city until 2:35am. The EuroAdventures staff explained to us to walk through the train station to get the bus once it got closer to the time (we arrived in Florence a little before midnight). The train station was closed so there we were, 10 girls lost in Florence trying to locate our bus back to Rome. In no way was this safe and EuroAdventures just did not care. The staff on the trip did not help us at all try and figure out how to get back to Rome. They claimed they did not even have his cell phone number. Overall, the only reason we booked with EuroAdventures was because Bus2Alps did not offer this trip and I really regret not waiting a couple of weeks and going through them. Bus2Alps staff is far superior from their training to their customer service. Do not book with EuroAdventures, you have been warned. read more

One trip got cancelled 3 days before I was supposed to leave (I was refunded.) Another trip I booked through them was god awful. Overpriced for what you got, staff that could not care less (I heard a guide say he "didn't care" about doing a good job since it was his last semester working), and transportation back was not scheduled (I sat at SMN from midnight to 2:45am alone because the guides left everyone traveling back to Rome to wait for a non-private bus). If you live/study in Italy, do NOT book through this company. What they promise is not what you receive. read more

Cancelled on us with barely any notice and what seemed to be a copy and pasted apology. Got refunded ... eventually after two requests, but had already purchased flights into and out of Europe. I do not recommend this company for any traveling endeavors read more

I was looking forward to the convenience of having my transportation and hostel taken care of without extra planning for Oktoberfest. Two days prior to my departure Euroadventures informed me that my transportation was cancelled and I had to find it on my own. Their refund did not cover the entire expense I ended up having to pay and I had to email them for information about travel options and for a receipt for the refund. When I arrived in Munich the group was completely disorganized. There were no signs designating the group at the hostel even though other groups were clearly marked. When I tried to pay for a tour for the next day (that I would have been able to pay for on the trips bus that was cancelled) they were in a panic with a messed up room situation. The group leader was very unprofessional telling me that they were on the phone with their boss and that she would get back with me in a minute. I stood there for fifteen minutes and finally left. I was able to join the tour the next day without paying. They did not guide us to the Oktoberfest tents as was anticipated given the itinerary online. The tour guides were more interested in their own agenda than helping their customers. I will never use a tour group like this again it was very disappointing. read more

My friends and I booked a trip to Dublin through Euroadventures. The experience was not good. The hostel they put us in smelled horribly and was very loud at night. Also, since our trip had less than 20 people signed up for it they did not have any representative there the entire weekend. It did say in the signup that it was an option to happen, however, it was a little odd to pay to go through a company and not see anyone from the company all weekend. I also exchanged emails with the Owner and Operating Director and every email he sent me had multiple spelling errors and was very unprofessional. They also were very unorganized. Both days we were put with local guides and both days the guides had no information as far as how many people there were. It seemed like Euroadventures had poor communication with them and again came off as very unprofessional. I would not recommend Euroadventures to anyone traveling abroad, it's not worth it. You can find better and cheaper things on your own. We wish we had done the trip on our own. read more

Do not book through Euroadventures! A few friends and I booked the Best of the West trip two months before we were going to go on the trip. We never got any emails back when we tried to contact them and if we did, it was three weeks late. The only way to contact them was through the online chat and even then, they gave us no information. Never less, we were all excited to be exploring Europe a few days before the trip. It was two days before and we haven't heard back from them so we decided to use the online chat(because they never respond to emails). We found out that they cancelled the trip two days before! A week before, I was asking them what hostels we were staying in and they said they were still "working on it". They are poorly managed and we were all really mad that they never told us at least a week before so we can plan our trip. I asked for someone to talk to about this and they ignored my request and never gave me a number! Never again will I even consider booking a trip through them. read more