So, I already enjoy going to the dentist because I love leaving with white teeth! Honestly, even…read moreteeth bleach strips could never. However, this experience was even better than any of my past ones (surprising, I know). I met Stacy! An employee filling in from a different location and let me just say how pleasant she makes a dentist appointment! She's beyond sweet, genuine and very caring. She goes the extra mile for her patients to ensure they're comfortable. Plus, she's gentle and communicates very efficiently! If someone is scared of the dentist, she is the perfect person to see. I hope she comes to Eureka Family Dental permanently because she is a Face id love to see around more often! Even just in general conversation she lifted my mood and a bit of my self esteem. I always recommended Eureka family dental as a 10/10. Especially after a different office ignored my concerns and wouldn't re-evaluate me post wisdom tooth when I knew something was wrong (double dry socket). I wish I would have found this location sooner but it's better late than never!

No waiting. Friendly and professional staff. Cleaning and exam were thorough and quick.read more

Wow!! I can't say enough great things about this location and the people who work here. I was…read morenervous about my almost 3-year old having her first real cleaning and not going to a pediatric dentist. However, the dental hygienist who cleaned her teeth was AMAZING. She took the time to explain each tool to my daughter and let her test it out. Then, the dentist who checked on her teeth was so kind and sweet with her. The ladies at the front desk are also the best- so kind and helpful!! Ultimately we had a great first experience for our daughter and I'd recommend them to anyone!!

After posting my review, I received several calls from Eureka Dental Group. First was from the…read morePatient Account Specialist and she did help explain the new charges but was still unwilling to give me an appointment until I gave them a "reservation fee" of $120. She said my crown was there but I could not get it until I paid her for a reservation. While I did have the money, I was unwilling to pay to make an appointment. I think their policy of paying to make an appointment is ridiculous and unheard of. There are simply way too many dentists in Eureka to have to abide by such a draconian policy. The second call I received was from the Office Manager, and she did seem to care about my frustrations and did agree to a payment plan to address the additional (hidden/uninformed) charges. She also lowered the reservation fee from $120 to $100. She explained the reservation fee would be applied towards my procedure; that they employ this concept on longer procedures to help ensure patients show up for their appointments. Although I emphatically disagree with the reservation fee concept, I did pay it (crown hostage fee) so I could make an appointment. Personally, I think Eureka Dental Group should adopt a no-show policy in line with other doctors that charge a no-show fee rather than charging a reservation fee. A couple of days later I received a call from Dr. Wehrmeister. He indicated it was his day off and he was calling because his Office Manager had informed him of my concerns and he wanted to try an address them. Dr. Wehrmeister seemed to genuinely care about my issues with Eureka Dental Group and I was impressed he took the time to call me on his day off to talk thru my recent experiences. After about a 20-minute conversation I felt comfortable Eureka Dental Group valued me as a patient and cared for my satisfaction, despite their unwillingness to concede the reservation fee policy. I went on about my day and received a second call from Dr. Wehrmeister about 15-minutes following our previous conversation. To my surprise, Dr. Wehrmeister said he talked with his Office Manager and they felt the fair thing to do was to pick-up my out of pocket increase that was not communicated to me until after the fact. This was one of my biggest concerns/complaints and I feel they have adequately addressed this concern. Likewise, I am changing my review from 1-star to 4-stars and will give EDG another opportunity to retain my business. Thank you, Dr. Wehrmeister and Eureka Dental Group Team!!

If you hate going to the dentist for the same reasons as everyone else try Dr Matthews. He will not…read morecause you any pain that can be avoided. He will take the extra time for you & every other patient he sees. He'll call you at home in the evening to check to make sure you're okay. He doesn't get paid extra for doing that but he does it every time my wife or I have dental work done. He's good at his job & he's a good person too.

Be aware before booking!…read more I made a dental appointment for my husband at this facility, since we wanted someplace local that is covered by his insurance. They seemed fine enough until we received a $400 bill last week for a standard check up. When I checked my husband's insurance, it was due to a charge on there for an xray that is only covered on his insurance once every five years meaning it is not a standard xray. My husband called the office to talk with them about the bill, and the office lady put him on hold to bring up his account. When she got back on the phone, she was immediately rude and said he signed a form stating they do a full xray examination for every new patient, no exceptions. My husband told he that in all the years he has gotten his teeth cleaned twice a year, he has never received a bill or had a dentist office give him xrays that weren't standard. The office lady admitted they were special xrays and were stated in the paperwork they give new patients. The office lady told him he should have read through the paperwork, and it's not their responsibility to tell patients about xrays that may not be covered. We are now stuck with a $400 bill for their little scheme they have going on, and we clearly won't be returning. If you don't want to get an unexpected bill on your first visit or ever, I would find a new dentist. They know exactly what they are doing by the way she spoke to my husband and her demeanor with the billing situation. I would not recommend them to anyone.

Dr. Baker and team are splendid. They have been so helpful over the years in my dental health. Dr…read more Baker quarterbacked the process of getting an implant for my front tooth when working with other dental professionals in the process. He is always really helpful and passionate about dental health. You can tell him and his team really care about their patients. The practice is very clean and orderly during COVID.

Guillermo Puig Arroyo !!!! KUDOS again !!!! Today I had a follow up appointment to make sure my…read more son's progress on his tooth extractions were healing. I received a personal phone call from the surgeon himself to discuss any issues, concerns and or feedback. This continues to show he is all about empathy , compassion and concern. Great job and thank you for being YOU:)

The staff at the Ellisville/Chesterfield office are very rude. Do not go to this office. They do…read morenot inform you of costs or discuss options. They are very put out with any questions you may have. Doctor was fine but his staff is unacceptable.

Friendly Prompt, courteous, respectful staff of people. My…read moreteeth and I appreciate the professionalism and work they do. Highly recommend.

Great staff and service! Tiffany was very energetic and made my experience much better. Will be…read morereturning for my next cleaning!

Dr. Spalitto and the staff at West County Dental have been so great to me. They are always so…read morethorough, patient, friendly and make the visits easy breezy. All the treatments and recommendations are explained via testing results and photos which make it all easier to understand. Dr. Spalitto helps me to understand the treatments I need and why so I can make the best decision for my oral health and my overall health. They do everything they can to make your visit enjoyable by offering movies, music, etc - so you can have some entertainment and not think about what is going on. My young son is also a patient and he absolutely loves going to the Dentist! That is really all that needs to be said- right? I highly recommend West County Dental for a Family Dentist Practice who can take care of all of your Dental needs, convenient and friendly.

5 star care. Dr Spalito and his team are amazing and friendly. their work is worth every penny!!read more

always an amazing time! the hygienists are always super pleasant and nice. both copelands are…read morealways a pleasure to talk to and catch up with. i've had my fair share of dentists, but these ones are gentle and consistently make me look forward to my next visit.

Great, caring dentist who knows his stuff! Kind and patient with my major fear of having dental…read morework done due to past issues. First dentist to be able to fully get me numb before major dental work due to having a rare, extra nerve that needed to be addressed.