Vlad Timoshchik, RA RS-79235 is a rare agent…read more Honest to a fault and hard working. Orchids from Hawaii to an awesome ... Some number of years ago, the airline industry called good and bad customer letters... "orchid" and "onion" letters. Well, this is an orchid letter. It is one of my rare, favorable commentaries service today For some time, have believed that old-fashioned hard work, professionalism, as well as the standards and criteria that had made America great have long since either disappeared or perhaps gone overseas. It is always a pleasure in any walk of life or endeavor to see professionalism demonstrated. Mr Timoshchik is a pro and above all he was MY AGENT Many first serve there own interests and then the deal and forget the ethic of being the client's agent first Patrick Brent

Just an update,…read more that they made our situation right. I was actually very surprised, it was handled with 100%professionalism. It is very smart to have an ex attorney help with complaints, who actually can see when something makes sense. That guy probably saves them a fortune in legal fees. I worked in the legal field for years and have seen companies fight people just to fight even if they lose money. I never understood that. I was seriously expecting that with this company. But they truly listened to our concerns and reimbursed us what we lost. Although our personal experience with the Realtor was not good, I have faith that CBP is overall a fair company who will listen to your concerns and do right by you.

This review is for their Help-U-Rent offering, as a tenant…read more Pros: fair dealings, fair pricing, good verbal communication Cons: you have to show up in person at their office on S. King St to conduct much of the business - lease signing, deposit, etc; written communication can be unintentionally off-putting We rented a unit at the Pacifica, working with Monica. Monica is nice in person and on the phone; the niceness doesn't translate as well with written communication, so it's important to not take it personally if an email seems abrupt. We had an issue with the A/C in the unit and Monica was responsive. She visited the unit with the repair person on the two occasions (we had a temporary fix on the first visit, and a more permanent fix a couple weeks later) A few months into the lease Monica told us that the owner wished to sell the unit. We were given an option to move out without penalty and have moving costs paid for. We took the option. As well, we were released from some of the lease clauses requiring professional cleaning and carpet cleaning. In the interim, Monica visited a couple times with different contractors to get estimates for upgrading the unit, in preparation for sale. I believe she makes sure to take care of the property owner in situations like these. As well, we were granted our desired move-out dates, and they accommodated an even earlier (by 10 days) move-out date than the original requested. Our deposit and the moving costs check arrived timely and in full. Overall this was a very positive experience with a property management company, coming from the perspective of a tenant.

We had a condo in Waikiki that was just too small and wanted to move up to a larger unit, well…read moreknowing that the price would go up as well and this was in May 2021 and the market was wild! We contacted Bob Allen of Help-U-Sell thinking that he would be a good candidate as a realtor for these two transactions. Initially had him provide the MLS listings of larger 2 Bedroom to 3 Bedroom units initially preferably in Waikiki but considered the Ala Moana area as well. We also wanted to see what the comparables were for the unit we wanted to sell. Bob was informed that this would be a Cash buy and really didn't require the older property sell conditional on a buy. And that some of the parties were located in Tokyo, Japan (thus international funds transfer etc etc). Bob claimed that he and Help-U-Sell were familiar and did this many times. Well after looking into his claims with business entities in Japan they were an unknown entity. Thus we decided to go with a more recognizable realtor whom deals nationally and internationally. Bob was very vindictive and frankly very weak in his communication skills. So we knew we made the right choice. But we were still thinking and did communicate with Bob that we were still considering him for the sell of the older unit. We did find the new unit and guess what? It was owned by an Active duty military family but listed by Help-U-Sell only a by a realtor named Chet Dal Santo. He had the seller originally list the property at 960K but received no bites, the owners had their PCS orders to return to the mainland thus losing the essential variable housing allowance (VHA) that enabled them to purchase this place. They would lose that VHA once they reported to the mainland command. Thus really needed to sell the place. Not sure what happened but about 2 months out they dropped the price to abt 900k then 1 month out made inquiries to potential cash buyers looking for this type size of unit, we were contacted and made a cash offer that settled at 860k (100k reduction from original) but the stringent requirement that it close in 30 days. We met the commitment and it sold - but if Help-U-Sell had paid close attention to the market they would have realized that though the home on land market was growing wild the high end condos were increasing but at a much less rate. Forcing this military family into a crisis situation which benefited us but and Chet Dal Santo the listing agent, but not a military family. In the meantime we were working with Bob Allen on the listing of the smaller property and his arrogant, pushy, used car salesman approach was wearing us thin. In particular arguing that our old units Maintenance fee did not include electric in the bill!!! We've owned it and paid the bills for nearly 20 years!!! Bob Allen is unable to listen! We also knew that the selling of the unit would involve non-computive skill party in Guam in addition to Japan. And felt Bob Allen's inability to communicate effectively or be a leader would result in lots of legwork on our part despite he being paid to do the job. Now this along side with a close friend whom tried to work with Bob Allen on selling his home and ran into the same lack of a real leader ship/ communication skills, and of course arrogance. By this time we saw this we had decided that Help-U-Sell, maybe should be Help-U-Lose, would not be the realty company to use. And notified Bob Allen but he was out of pocket on vacation and he never provided a counterpart at Help-U-Sell which I believe is indicative of his inability to delegate authority. Just a bad bad individual and maybe the entire firm is this way. Not sure where he got his marketing skills from but I suspect from selling used cars!! I do not recommend these two individuals Chet Dal Santo or Bob Allen! It's interesting to note that in 2018 there is another review on Bob Allen that I echo the same kind of attitude I see today some three years later!

I was put in touch with Kim through a referral from my realtor. Before I found her, I had been…read moreworking with another mortgage broker who told me that home loan I needed wasn't possible for me. Kim made it happen! On top of that she was kind, extremely knowledgeable, lightning fast with her responses (even while on a weekend getaway), and could always give me super accurate projections of what each loan scenario would cost me on a monthly basis. A big plus for me as a first time home buyer was that she explains everything in layman's terms. She is very easy to talk to and without a doubt I feel like I got the best mortgage for my needs and financial picture. I am so grateful to Kim and can't wait to work with her again someday on my next home loan.

Kim made our first home buying experience such a wonderful one! She Was referred to us by our…read morerealtor and from the moment we met her she was so patient and kind. She walked us through everything the first time- explaining how it worked and what we should expect. Kim was very speedy on her turnaround times to get us our numbers or answer an email. It was very important to us that we move in quickly, quicker than the average time. She pushed extremely hard for us to get us in by our goal date. We couldn't have done this process without her and she was a big reason why it wasn't as stressful as I thought it was going to be from what friends and family had said.

I truly enjoyed working with Jon Bynes from ILC & Swell Realty. His professionalism and expertise…read morewas top notch in helping my client close the deal on a commercial lease in Kaimuki. I really appreciated the transparency and communication Jon provided every step of the way. If you're looking for a Commercial Realtor who truly has your best interests at heart versus a "Yes" man, this is the place to go and this is the agent to work with.

Not a well recognized or established Brokerage. Not part of BBB. Discriminate against different…read moreraces (mainly Japanese brokerage doing work for international Japanese that don't know better but to use this awful brokerage) I worked with realtor Tao Miller and Broker Jennifer Akaki - they were AWFUL. Tao did not return my calls and emails. I missed many important milestone appts and submission deadlines due to his irresponsibility and carelessness. He claims he was "sick" for months on end. Why doesn't he have somebody to cover for him while he's "sick" - scam and complete slob!! I fired him as my agent. Do not hire Tao, Jennifer, Ben or anyone affiliated with this brokerage. After Tao was fired, I worked with Jen and she started twisting her words and got caught in her own lies. Petty and filthy. When I spoke to Jennifer about my property, she made it sounds as she was innocent and complexly impartial. She emphasized she wanted to do what was best for the customer and she had no interest in making money for the brokerage. Later, I find out she ripped me off because she takes a lion share of the brokerage earnings - as her grandfather started/owned the business. Things started to make sense now. Also, they couldn't do simple commission % math. I wanted to give them the benefit of the doubt, but with all the sneaky and sly things Jennifer and Tao did, it was done. Jennifer was hoping to not get caught and really should be reported to the board and fined/have license revoked for intestinally ripping off customers. Brokerages calculate commission for a living -- that's their livelihood Furthermore, Tao, Jennifer, and Ben will not put anything in writing, mail, email, etc. because they know they will get caught, and they change their story constantly - they did with me for almost a year. Unprofessional and nauseating the lack of intelligence this firm has. Just look at the other reviews of texts sent to clients. I've had so many good experiences with brokerages and realtors in Honolulu, stay clear of this place. I know many people that have been deceived and used by this brokerage.

Working with Realtor Corinda Wong and the Wong Realty team has been an exceptional experience from…read morestart to finish. Corinda brings years of seasoned expertise in real estate transactions, and her skills as a true pit-bull and top-tier negotiator consistently deliver outstanding results for her clients. What truly sets this team apart is their perfect blend of precision and heart. Their attention to detail is unmatched, yet it's paired with a genuine care that makes every client feel supported and valued. On top of that, the incredible online and social media content they produce is priceless--informative, engaging, and a real asset for anyone navigating the market. The entire Wong Realty team is outstanding, professional, and fully committed to excellence. As a professional community member, I would highly recommend Corinda Wong and the Wong Realty team without hesitation. If you're looking for a realtor and team that combines sharp negotiation, meticulous care, and genuine heart, this is the group you want representing you.

I have so many positive things to say about Corinda Wong and her team, that I don't even know where…read moreto begin! When we decided to sell our home in Kailua, Oahu, HI we interviewed 6 real estate agents who were referred by family, friends and neighbors, although we had Corinda's magnet calendar on my refrigerator for 10+ years, we wanted to make sure we make the absolute right choice for our situation, The thing is, we were also relocating all the way across the county, and the timing had to be perfect. On top of that we needed help with relocating our family members who occupied part of our house, as often happens in Hawaii. What stood out about Corinda is her professionalism, organization skills, punctuality, top notch communication, her extraordinary team who were on top of things, he diplomatic ways of solving ANY problem that was thrown her way and just a positive, good, kind energy! Also, everyone we mentioned her name to said that they heard of her and that Team Wong is the best, especially when it comes to Kailua and Windward Oahu. She coordinated everything for us: staging, repairs, pest control, anything and everything without any judgements or hesitations. She has strong connections on Oahu because she was doing this for over 35 years and even ChatGPT recommended her strongly, lol. Those connections came in handy when we needed to line up repairs on the short notice and especially termite tenting which was totally an unexpected setback, but she handled everything and pushed the closing date as planned and even tried to close sooner! We really needed that as we found our dream home out of state and time was of the essence. Corinda was so easy to reach when needed. This was so important to us and apparently this isn't something every ral estate agent can offer. many don't have teams, always busy and act like you bother them. Not Corinda. She was always eager to help and if she wasn't available, someone from her team got back to us right away and we always got answers to any questions we had, not only by email but also by text messages which was really nice! I would highly recommend Corinda Wong as the best real estate agent on Oahu, and especially Kailua, but you can also interview 6 agents like we did to see for yourself :) P.S. Attached is the featured picture of our home. Corinda's team did an amazing job staging it and making the space look bigger, brighter and luxurious!

I was planning a destination wedding and needed a place for my family and family-in-law to stay in…read more We knew we wanted to stay in Ko Olina, but needed an actual townhouse to rent. From a Google search, I found that Ola Properties had a nice online listing of all their rental properties online, this made things much easier than bouncing different addresses off through the phone. Furthermore, they show actual pictures of each of their rental homes online, so you can see how the interior is furnished (trust me, this makes a BIG difference!). I should mention that that the minimum rental period is 30 days though. Doesn't mean you actually have to be there for the whole month, but you do need to pay for a whole month at a time. At the time of my search, we only stayed for part of the month, but it still benefited us to go use Ola Properties. I mainly contacted Debi and she was awesome. With the 6-hr difference between us, we primarily contacted through email, but we were able to catch each other when we needed it. When we arrived, we were promptly greeted and given a tour of each house we rented. If there were any issues, we could call and/or text at any time. Even after we left, Debi was very helpful in answering my questions regarding our deposit. If we ever come back to Ko Olina, I'll definitely use Ola Properties again! Thanks Debi!

Ola Properties was my property manager starting in 2021, back when Larry was still involved. Things…read moreran smoothly back then, but once ownership changed, the quality went downhill fast. The biggest issue was the lack of communication and transparency. Decisions were made without consulting us, and when we asked questions, the responses always seemed to prioritize Ola's internal agenda rather than what was best for our villa. We also started noticing a steady increase in fees. What used to be a simple structure with a few charges turned into a long list--transaction fees, credit card fees, even fees just to speak to someone live. It felt excessive and, at times, questionable. The breaking point was how they handled our belongings when we decided to leave. We requested our original linens back, but they had removed tags to make everything "community linens." When we finally received items, they didn't match, some were clearly older than what we originally had, and others still had tags from different units. It was disorganized and unacceptable. To make matters worse, we were promised replacements or compensation, but in the end, we were given poor-quality linens that didn't come close to what we had before. Communication during this process was frustrating--calls and concerns were often ignored or brushed off. There are good people working there, but overall, the leadership and management practices made it impossible for us to trust the company. The lack of respect and common courtesy for the people who employ them--and who they claim to serve--is appalling. Based on our experience, I would not return. I have the emails and receipts if they wanted to dispute my claims.

Anthony, Where to start I could go on!!…read more Most importantly if you are looking for a Trustworthy all around skilled Professional look no further I highly recommend Anthony. From start to finish throughout my Selling process in this challenging market he has always made me feel very reassured and that things were always moving in a positive direction as smoothly as possible. Lastly with the amount of skills he possesses as being an all around handyman is an added asset that can help save you lots of money through your home process one less thing to worry about for sure. We couldn't have done it or asked for a better Agent than himself #BestRealtor #AlwaysGoingAbove&Beyond

Anthony was an incredible realtor to work with. My husband and I just recently sold our condo in…read moreOahu and he guided us every step of the way. He was so quick to respond to our messages and calls and got back to us so efficiently and effectively anytime we had questions about the selling process. If you are looking for a great realtor who is in your corner and happy to help you buy or sell he is your guy! We loved him so much when we bought our place that we also had him help us sell it! We are so grateful for Anthony!

Charlene and the rest of the Tongg + Partners team completely knocked it out of the park. Frankly,…read moremy wife and I hold ourselves and others to a very high standard, especially on something as consequential as the selling our ($900,000) home. It is incredibly rare that I would give someone a 5/5 star rating across the board, but there is no doubt in my mind that it was incredibly well deserved in this instance. From the start, Charlene stood out from all of the other brokers that we interviewed. Her warm personality, knowledge of the market, professional demeanor, and attention to detail was very impressive. I knew this was a person that would be willing to work hard to earn my trust. Her marketing strategy was very impressive, and her willingness to put 'skin in the game' convinced me that she would be the best choice to sell our home. Despite a pretty cool housing market, we received six offers within one week of listing our home! Additionally, all of the offers were either at, or above, full ask! I don't believe there is any way this would have happened without Char's extremely aggressive and successful marketing strategy. Of note, our escrow process went incredibly smooth, and this was directly attributable to the efforts of Charlene's team. They stayed on top of every detail and kept us informed the entire time. If you want to hire a 1% commission broker - I wish you the best of luck. If you want the piece of mind of hiring the best broker, with the best team, and a proven track record, I strongly encourage you to contact Charlene Tongg!

Closed and done! I gotta thank my Realtor (now friend) Elayne for all her hard work and patience…read morewith us through this process. Moving from the mainland and working with us remotely and then working w my husband still in mainland was a challenge and we got it done! All with the help of the Tongg group amazing support team. The high level of prompt communication and truly felt like our transaction was important to them. They pointed us in the right direction for ALL our needs locally and we were not disappointed. Would def do business with them in the future and would recommend their services to anyone in need of purchasing or selling their home ***update*** 8 months later and i still stand by by my original review and then some! Tongg and partners have become Ohana for us. You will experience the true meaning of aloha as you make your new home in Hawaii! Highly recommend.