Horrible. Blatant patient rights violations; medical mismanagement; false imprisonment. Gathering…read morecases for lawsuits. Do not use under any circumstances. Imminent patient danger. Critically understaffed and they violate operating laws daily.

From the owner: Care that Finds the Individual in Every Patient…read more Cross Creek Hospital is an inpatient treatment center for adults and seniors who are struggling with a wide variety of mental health concerns and offers a variety of outpatient treatment for adolescents and adults. Cross Creek provides patients with comprehensive inpatient care that focuses on facilitating stabilization and increasing personal growth. It is the goal of this treatment program to improve functioning and instill new skills that will promote a higher quality of life. The expert clinical staff members employed at Cross Creek are dedicated to delivering the best possible care, while treating patients with the utmost dignity and respect that they deserve.If you or a loved one is struggling with a mental health disorder such as depression, anxiety, depression, or dementia, please call our admissions staff today to complete an initial confidential assessment, free of charge. We are available 24 hours a day, 7 days a week to take your call. By completing an initial assessment, our team of experienced clinical professionals will be able to recommend a level of care that is most appropriate for addressing your concerns, ensuring that you will get the treatment you need.

My first review of Julie D. Lee, LCSW was posted 1/9/19 so it's time for an update…read more I originally found my way to Julie a few years after severe and permanent injuries caused me to lose my health and career, which put enormous strains on my personal relationships. I wasn't sure I would survive at all, much less figure out how to make sense of the predicament. Prior to the catastrophe I defined my worth as a human being, my actual right to live and breathe, through work and the ability to provide for my family. That's generally a good thing, right? Workaholism is complicated. That issue alone can cause serious problems if it gets away from you. In my case, it blew up in my face when I became bedridden and unable to perform even the most basic functions, dressing and feeding myself, bathing... It took many years of excruciating effort, surgical interventions, daily physical therapy, pain management, etc., to regain a life worth living. Part of that process was accepting the fact that my injuries were permanent and I would never be the person I was before. As it turned out, I also lost a parts of me that had been causing harm to my loved ones for decades... workaholism and all the nasty little traits that were hammered into my personality in childhood. Long story short, I was raised in an extremely violent home by whackadoo parents. In the small West Texas farming community in which I was raised during the 60's and 70's, it was perfectly normal for adults in schools, churches, etc., to ignore obvious signs of child abuse. The overlapping bruises and open wounds on my back, arms, legs, and torso rarely had time to heal before more were added. My brothers and I were manipulated into fighting one another like cats and dogs and to wage emotional warfare. It seemed there was no escape from the cycle of epic violence. I followed a stereotypical path through the criminal justice system in my teens, left home at 15 years old, and became a business owner just before my 20th birthday. I became a lifelong business owner and high producer...never looked back and thought I "had it all figured out." News flash: I did not have it all figured out. I would not be alive today if I hadn't reached out for help -- not just from surgeons and such, but also those wonderful people in the behavioral health specialties -- psychologists, psychiatrists, and social workers. Each played a roll in the seemingly impossible task of essentially un-hammering my mind and guiding me back to a life worth living. This is where Julie comes into the picture. My wife and I rely on her for couples counseling and we are both happier for it. Julie does an outstanding job untangling communication issues and helping us see and understand underlying issues that cause stress and confusion. My wife and I also rely on individual counseling with Julie to focus on issues more specific to our own life experiences and to better understand really...everything. I still don't "have it all figured out." But I do know this: Before the injuries that broke my body down and left me a basket case, the things that I thought were most important in life, and the tools I used work my way through it, were partly correct but also intolerably self defeating. And worse, I was inadvertently hurtful to those I cared about the most. Those are tough lessons for an old billy goat like me. But I am a better person for it and I can very clearly see how much happier my life is now. So thank you Julie Lee. Thank you for going above and beyond.

I don't think I can say enough great things about Julie - besides being a wonderful therapist and…read moreperson, she genuinely cares and is extremely insightful! This shows in how well she listens and interacts, is able to pinpoint the issue(s), and also with just how easy she is to connect with. She has a way of putting a person at ease while getting to the root of things and working together for a solution. She has done so much for me personally, and I am truly grateful for her! If you are looking for an amazing therapist, you should look no further!

We had a good experience with their adolescent program - both in-patient and out-patient (for major…read moredepression). When your kid needs this type of care, it's a rough situation. My kid got stabilized and then got follow-up through the outpatient program. In both, I think they really focus on the patients, and it can feel like parents are an afterthought. For example, it wasn't always easy to get questions answered, or even get through to ask a question. Most staff (care providers and front office) are really nice and do a good job, but you can tell everyone is really busy (and probably deal with a lot of demanding people every day.) In in-patient, kids might wait a couple of days before receiving clothes, etc. you bring for them. In outpatient, the lead counselor Sharmila was absolutely WONDERFUL and did spend a lot of time talking to me about my kid. Inpatient feels like a prison, but I think that's typical. I do recommend going to outpatient when discharged, or at least considering that. Going from inpatient straight back to regular life was too rough.

I stayed on Unit C for 10 days, and it was one of the most depressing experiences of my life…read more The unit had a daily schedule posted that included groups, activities, and engagement from staff throughout the day. Unfortunately, that schedule was rarely followed. The only part that seemed to be consistently honored was meal times. During a psychiatric hospitalization, structure, therapeutic engagement, and meaningful activities should be a major part of the healing environment. Instead, there were long periods with very little to do. I also found the behavior of some of the techs concerning. Several had negative attitudes, and I witnessed interactions that I felt escalated or triggered patients who were already in distress rather than helping them de-escalate. My experience with Dr. Malik was particularly troubling. I felt there was a significant power imbalance in the way my care was handled. He prescribed medications that caused undesirable side effects, and despite my reporting those side effects, the doses continued to be increased. I disagreed with the diagnosis I was given and requested a second psychiatric opinion, but my request was denied. I left feeling that my concerns about my own treatment were not adequately heard or respected. After discharge, I followed up with my outpatient psychiatrist, who determined that I did not need to continue the medications Dr. Malik had prescribed. Sleep was another major issue. Staff entered the room throughout the night and used illuminated iPads to connect with monitoring beacons placed on patients' wrists and ankles. If the beacon could not be detected, staff would wake you to scan it. I understand the need to monitor patient safety, but repeatedly disrupting sleep seems counterproductive in a mental-health setting, where restorative sleep can be extremely important. Cross Creek should find a better way to balance nighttime safety monitoring with patients' need for uninterrupted sleep. The positives from my stay were a couple of genuinely caring nurses and the meals. Those nurses demonstrated the compassion that I wish had been more consistent throughout the facility. I hope Cross Creek takes patient feedback seriously and improves the therapeutic programming on Unit C, staff interactions with patients in distress, patients' ability to voice concerns about their treatment, and nighttime monitoring practices. People enter psychiatric hospitals during some of the most vulnerable moments of their lives. The environment and the people caring for them should help them feel safer and more supported--not more distressed.

I am so grateful for Lauren's great listening skills, empathy, and compassion. Her ability to…read moreconnect with me, my challenges and insightful guidance towards a positive path forward have been integral to my progress and reaching my goals. The fact that she is funny as heck in her delivery is icing on the cake ! (gluten-free and vegan, of course).

Lauren has such a great energy, and you'll feel at ease the second you meet her. She's warm,…read moredown-to-earth, full of personality, and has the ability to tell it like it is :) She does an amazing job helping woman feel empowered and find their voice. I'd highly recommend her to anyone who's embarking on the counseling journey.

This is just regarding Diana Schaefer. The facility has been beyond kind and helpful, and I hope to…read morefind a therapist here that fits my needs. -- Years and years ago, a therapist told me I was a whore for kissing a boy on the first date. I thought that would forever be my worst story of therapy gone wrong, of a therapist superimposing their own beliefs and issues on me. Diana hit a new record. She "fired" me as a client and pulled wildly unethical moves before doing so. I wholly believe that there is a time to part ways when therapy isn't serving the client or when a client is rejecting help from the therapist to everyone's detriment. Therapists have just as much of a right to end the relationship as clients do. The reason I'm writing this has nothing to do with the farewell and everything to do with how it was handled. I have an eating disorder. I made it clear from the start that I didn't care that she didn't specialize in them. I'd had enough therapy around eating disorders and wanted to take a new approach. I also told her in our first session that if she thought it wasn't a fit to have open communication because I would be doing so. I've played the "suffer through a relationship that isn't working" game too much at this point in therapy. We had weekly sessions for months. I thought many of them were helping. But then I told her how many calories I consumed during the week. That was undeniably the point where she flipped. We talked for a month or so more. She started talking to my dietician more. That seemed logical to me. And then she started telling my therapist I needed to go to treatment. Asking her why she hadn't suggested it or wasn't pushing it on me. (She has.) I am in no way a high risk anorexic. Perhaps treatment wouldn't hurt but my life right now prioritizes above something that isn't necessary. She pressured me and I said no, several times. And then the day came where she let me tell her about my life before interrupting and starting the conversation of removal of services provided. Like I mentioned, that alone wasn't the issue. What WAS the issue was that she had also called my dietician and tried to pressure her into leaving me. To the point of my dietician's discomfort and recognition that abandonment on that level would be detrimental and more harmful that good. (How Diana didn't see that, I don't know.) She gave me an ULTIMATUM of treatment or no therapy. She told me I COULD NOT go to therapy ANYWHERE until I dealt with my eating disorder. (And no, this wasn't just in reference to being cognitively unable to proceed with EMDR.) She wouldn't give me referrals. She made fun of the shirt I was wearing that day that said, "Mental health is health," because I wouldn't go to treatment. I was in utter shock during that last session so I didn't really have responses beyond saying no to treatment and that I understood where she was coming from. But none of those things are okay and I should have said that to her then. I regret that. Fuck that. I deserve therapy. Everyone does. She clearly spooked when eating disorder stuff came up, was not educated on it, and chose to bully and threaten me instead of just saying, "I'm not qualified in this topic and don't feel comfortable proceeding." Period. Period. Period. If you don't fit in her little box of qualifications, stay away. And if you pick up any of her own anxieties, leave. It's not worth wasting your time.

Excellent collection of mental health professionals. Depression, social anxiety, spousal abuse,…read moreobsessive procrastination, anorexia, grief, et al. They provide tools to help clients grapple with all of these issues. If I could offer more than five stars, I would attach as many as possible to this review. Outside of their counseling expertise, they have great administrative staff. Many payment options available. I needed receipts to submit last minute before my FSA money was deleted. They mailed them the day I called and I got them the very next day!!! No charge to me for the postage, which was greatly appreciated. Seriously. A lot of other offices would have been like, "You can drive over and pick them up at our front desk."

One of the best things about Shaina is she really empowers people to be themselves and she…read morecelebrates people as they are. If you are part of the LGBTQ community it can be especially challenging to find a therapist who really understands, but Shaina is an excellent source of knowledge, respect, and support. She listens with empathy and is practical so you will leave feeling like you gained something awesome and relevant.

I have known Shaina for many years, first as an esteemed co-worker and later as a trustworthy peer…read more She approaches all interactions with sincere, open communication, and her goal is always to learn more and understand you as an individual. Shaina truly listens to your words and is able to respond thoughtfully and respectfully. She takes her work very seriously and you will never find that your time communicating with her has been wasted. If you are looking for a therapist who can assist you in working through your own thoughts and emotions while also providing concrete goals and tools to help you move forward, then I highly recommend meeting with Shaina.

How do you review someone who has literally helped change -- even save -- your life? I'm afraid…read morethere aren't enough stars for the impact Patricia has had on me. She has helped my wife and I through difficult times and taught us how to start growing toward each other, not further apart. She has given me the comfort, wisdom, courage, and support I need to finally begin winning my own battles with anxiety and depression. She takes an active role in my healing, listening when I need it, but offering so much more. She challenges me. She gives me new skills to practice and ideas to try. She recommends things to read. She has helped me unbury feelings I never knew I had, and make sense of them. She taught me to be kinder to myself. And she creates a safe place to say things you've never said, to cry when you've held it in for so long, and to discover the "you" that you may have long ago buried. I still have a lot of room to grow, but I know that I am a happier, kinder, and more authentic version of myself because of Patricia. Give her a call if you are curious if she can help you. I'm forever grateful that I did.

I saw Patricia last week for a therapy session with my sister. It was the first time seeing her and…read moreour first time at therapy. Patricia was great and was easy to schedule with over email and even spoke to us before the session on the phone due to our own time restraints. During one session I feel Patricia was able to help us immensely. I feel we both came out of the session with a better understanding of how one another functions, copes, and relates. We instantly felt comfortable with Patricia and she had great skill and insight. If you are looking for a family or women's issue therapist I would definitely go see her!

I can't say enough good things about Lisa Young. Working with her has been incredibly helpful,…read moreespecially during the postpartum period after having my baby. She created such a safe, non-judgmental space where I felt comfortable exploring emotions and thoughts that came up that I honestly wasn't expecting. She helped me gently unpack why certain feelings surfaced postpartum and guided me through understanding them instead of feeling overwhelmed or ashamed by them. She never rushed the process and always met me where I was emotionally. I felt truly heard, supported, and validated in every session. If you're navigating postpartum changes, big life transitions, or just trying to understand yourself better, I highly recommend Lisa Young. She's compassionate, thoughtful, and genuinely cares about helping you move forward in a healthy way.

If you are looking for a wonderful option for therapy support, please take the opportunity to work…read morewith Caileigh Chadwick of Bloom therapy. I was fortunate to have great support in my younger years when I tragically lost my father at an early age. More recently, I felt I needed support as I have been dealing with PTSD from the past and anxiety. Caileigh is the most genuinely caring, empathetic , and active listening counselor I have ever encountered!! Whether it is our conversation, or the use of EMDR, She has been a problem solver and beyond wonderful!!!

The best therapist I've ever had. Helped me through a very difficult transitional period in my…read morelife. Very inclusive and well versed in trans issues. Would recommend to anyone.

From the owner: People from every walk of life can benefit from therapy. I seek to provide a non-judgmental…read moreenvironment where clients feel comfortable expressing every emotion from joy to despair. To paraphrase Irvin Yalom, I seek to create a unique therapy experience for each of my clients. I am committed to my clients and my profession. I also pride myself in being organized and professional, while also being approachable and easy to talk to. I am a psychotherapist and licensed social worker providing mental health services through my private practice. I encourage you to visit my website and call me with your questions and for more information. I offer a free phone consultation to help you decide if I'm a therapist with whom you would like to work. Some areas in which I specialize include: -gender identity and gender transition -sexual orientation and sexuality -LGBTQ issues -depression -anxiety (social and otherwise) -suicidality -self harm -romantic relationships -family relationships -life transitions (breakups, graduation, moving, loss, etc.) -cultural, ethnic and racial identity -body image -self-esteem -communication skills Some therapeutic techniques I employ are: Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Mindfulness, Motivational Interviewing, and Psychodynamic Psychotherapy.

I have been seeing Jennifer for several years now. She is the best therapist I could have ever…read moreasked for. She is knowledgeable and gentle but also knows how to guide our time together so I am getting the most out of our sessions and learning how to apply that to my life. During our work together, I have become more confident, happier with my work choices and even got engaged recently! I know that my work with Jennifer has helped me tremendously in every aspect of my life. I can not recommend her enough. If you want a down-to-earth therapist, check her out. You won't be disappointed.

From the owner: Individual Psychotherapy, Couples Counseling, Marriage Counseling, Pre-Marital Counseling,…read morePsychotherapy for Families, Counseling for Diverse Populations, LGBTQQIA Counseling Other areas of support include: mood disorders, life dissatisfaction, relationship problems, trauma, LGBTQQIA psychology, quarter/mid-life crises, family conflict, addiction and recovery