Cynthia has been a colleague of mine for over seven years. She balances being clear and direct with…read morekindness, patience, and support. I often refer clients to her, particularly for couples counseling, LGBT issues, and life transitions (such as career or relationships changes).

I have worked with Cynthia as a colleague for the past six years. I have found her to be an…read moreethical, caring, and creative practitioner in every interaction. She has also been invaluable to me as a colleague.

this is Jackie and I just saw on Austin t.v. station I guess a NBC station at Austin Texas in…read moreregards to print people that have depression and stuff where in their subconscious mind they seem to collect and gather bad experiences in their life and not able to cope and process it in an everyday world so I have a family friend .. named Tiffany Poeling I'm certainly going to see if I can enroll her and this program to help her rewire her brain. If I may I've known Tiffany about 6 years and I do know that she has depression in regards to giving birth to a male child many years ago 25 actually with sisters price roses Google's not helping me spell that I sure don't know how so she feels bad that she carries that DNA chain because her son to have a lung disease at mucus and fluid and stuff builds up in the lungs and normally you don't live past 12 years old so I know she struggles with that everyday contributes to her behavior every day so I'm going to enroll her in this program to see something can be done for Tiffany thank you and God bless

The website offers online booking. You reserve a spot than forced to download an app. Fill out one…read moredocument and your done. You then clear your schedule and except to have your appointment. Then the day of the appotothey cancel the appointment and ask for additional information and then insist on a call first. The treatment may work but a customer focused approach is not at this practice. Do not trust the online booking option unless you want the same experience.

Staff and the iop are great. Most of the nurses were so kind and empathetic towards patients and…read moretreated us like people, way better than other psych wards

Editor's note: This review pertains to the DBT intensive outpatient therapy group only…read more If you are anything like me, you're rather apprehensive toward the idea of attending group therapy. The thought of having to share all of the "bad things" about myself makes me cringe; I'm a highly private person and I don't like opening up to people, especially strangers. I can count on one hand the number of people who know about my current issues, and there are only two people who know everything. Like I said, I wasn't really open to the idea of group therapy. I'd stuck to my guns and refused to attend group therapy for a few months until a particularly bad incident occurred and I started to reconsider. I had to try something, right? Doing something was better than nothing, and doing nothing obviously wasn't improving my situation. When you call and inquire about starting group therapy, you'll make an appointment for an assessment first in order to see which therapy is the best fit for you and your particular needs. If you've been to a therapist or a psychiatrist before, this is nothing new to you. If you have not, the assessment is really pretty simple - they'll ask you questions about yourself, your history, and what brought you in and you'll provide a basic rundown of your life and whatever problems you are currently struggling to resolve. Based on what you say, the social worker completing the assessment will tell you which therapy they recommend. Note: It is imperative that you are honest during the assessment, no matter how ashamed or embarrassed you may feel; if you are not honest, then they can't provide the best recommendation and you will miss out on getting the help that will be the most effective. Once you've figured out which therapy is best, you have an option of attending group in the mornings, from 9:00 a.m. to 12:00 p.m., or in the evenings, from 6:00 p.m. to 9:00 p.m. You will most likely be put on a waitlist, but the waitlist moves very quickly as people are constantly "graduating" from therapy or simply dropping out. I started group less than a week from my assessment, and I was fifth on the waitlist. It's called intensive therapy for a reason - you will go for three hours a day, four days a week, for five weeks. If you have three absences, you will be dropped from the program, as you will have missed too much material. You can always attend therapy again, but you will start over from the beginning. As far as group goes, it was nothing like I thought it would be. You spend the first half of group checking in, which means you fill out a diary card that asks you questions about your mood, appetite, amount of sleep, and various other things and then the group leader checks in with each person one-on-one. This is not a process group, so there is no cross talk during this part of group. Once everyone has checked in, there is a small break (15-20 minutes, depending on your group leader), and then you begin skills training. Dialetical behavior therapy (DBT), also known as emotion regulation therapy, does just that - you learn skills to help you regulate your emotions for a variety of issues. I won't go into the details about DBT here because you will learn more about it if it is the recommended course of action for you. My group leader, Heather McDuffee, was wonderful. She's kind and genuine, and she will push you to be honest. If I say I'm fine and I've circled that my anxiety and depression are up, she's going to call me on my bullshit and push me to express how I'm really feeling. She truly creates a safe space in which you can open up and I never once felt judged for anything I said during group. Heather will help you to identify your own personal struggles so that you can focus and work on them in order to build a life worth living. I was absolutely opposed to the idea of attending intensive group therapy, and I was in denial that I even needed to be there, but I can safely say that I am glad I completed the program. Someone mentioned that this was pre-treatment for me and that I have a lot more work ahead. I know this is true, and while that seems daunting at times, I am thankful that I am now equipped with the skills necessary to deal with the challenges ahead. This path is not easy, but, as Heather would say, it is as it should be. If DBT therapy is recommended for you, I highly encourage you to give it a try. It's not a magic cure, but it can set you on a path to make the changes you feel are necessary to create a better life. It takes work and you'll have setbacks and that's okay; none of us are perfect. I'm still coming to terms with letting my own need for perfectionism go; it isn't easy, but I'm closer now than I was before and that's a start. It's about the little victories and being gentle with yourself. You can't fix everything at once, but DBT therapy can provide you with the skills to change what you can, and that's all that really matters.

I am so grateful for Lauren's great listening skills, empathy, and compassion. Her ability to…read moreconnect with me, my challenges and insightful guidance towards a positive path forward have been integral to my progress and reaching my goals. The fact that she is funny as heck in her delivery is icing on the cake ! (gluten-free and vegan, of course).

Lauren has such a great energy, and you'll feel at ease the second you meet her. She's warm,…read moredown-to-earth, full of personality, and has the ability to tell it like it is :) She does an amazing job helping woman feel empowered and find their voice. I'd highly recommend her to anyone who's embarking on the counseling journey.

Dr. Laura has been a supportive therapist and I've been working through some incredibly difficult…read moretimes. The office is a peaceful and relaxing area. I've been with her for years and I'm so thankful.

Laura is a fantastic professional, engaging and accessible. I came to very much look forward to our…read moresessions and looking back a year later I am struck by how much my life has changed. When I first reached out to Laura my drinking was getting out of control. I was terrified and desperate, very much feeling like I was at the end of my rope. She gave me hope and the belief that I could change while showing me the path. My results far exceeded any hope I had going in and I am extremely grateful.

I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

Me and my ex-wife contacted this service, and we had counseling on October 30th. The next Thursday…read morewe were supposed to have counseling. But I had to continue work. So my boss could not let me have that off. Because it was a very important client. My ex-wife does not believe that happened. So anyways, on November 13th? We had counseling through zoom and the counselor wouldn't even let me speak. She kept interrupting me. She just wanted to listen to Everything my ex. Wife said, that's not very professional counseling. Any counselor knows that if someone has had something that's happened in their past. That it's going to affect them. They should know this, but when it comes to me, people don't believe that they believe it with everybody else. But they don't believe it with me, and all I was wanting was someone to help me. And this counselor turned me away for help. Because you'd rather listen 21 side of the story and believe one side of the story, because my ex wife has made me homeless twice jobless three times all because I need to speak to a counselor because she doesn't know the difference between someone who's actually violent and someone who needs counseling.And she thinks because if you need counseling, you're a threat to society.And this counseling service just turned me away for no reason, and I spoke to a guy to try to talk to him.And he told me to shut up.That's not how you talk to someone asking for help

Good afternoon!…read more Actually, this isn't about Mr. Laves-Webb. It is about an LPC intern that he supervises, Mr. Deric Hollings. Sorry Mr. Laves-Webb. I am sure you are great at what you do. I can move the review somewhere else, but Mr. Hollings isn't found on yelp My partner and I saw Mr. Hollings yesterday at 3pm. I had requested this appointment as an opportunity to speak with my partner about some issues we had over the weekend.husband about the events of Sunday 5/31. Mr. Hollings quickly aligned himself with my partner. For most of the session, my participation was limited to giving feedback to the suggests that Mr. Hollings and my partner made. The situation involved family dynamics. Mr. Hollings was dismissive and condescending of my thoughts and perceptions. It was the Man Show y'all. I felt demoralised, unheard and discounted I am writing this review as I do not think he has the expertise or compassion for our situation. I hope that he takes an opportunity to explore his therapuetic interactions with women. At this point, well, he doesn't have any. I