If it was possible I would give this place ZERO stars. Ive been debating whether to write this review or not but every time I walk past it I get furious. Two weeks ago I went into the establishment to purchase a salt fish patty, something Ive been purchasing from here for over 4 yrs. Ive even recommended people to come try it out. When I walked no one was at the front counter, this is usually the case and a inconvenience for those who may be in a rush or have to catch the train. The TV was loud so I couldn't get anyones attention so I waited until the young lady noticed me nearly 5 mins later. I ordered my patty and went on my way. At first bite there was NO TASTE! It was very strange because the patties are always packed with flavor. Since I ate the edge of the patty where its mostly crust I took another bite, ABSOLUTELY NO TASTE! So I went back to the store to let the young lady know what happened, her response was in a cold, monotoned, dismissive manner "Thats weird, no one else complained about it all day". Now growing up in Brooklyn and being of West Indian descent it is a running joke that customer service in west indian establishments are not the greatest. We tend to let it slide but I refuse, its 2014/2015 and I wont accept anything less than basic customer service when spending MY money. So I told her I didnt want it and I would like another one, she said "they were all made from the same batch so it will taste the same if you dont like it, you can get something else" So then I told her Id like my money back, she said " No, you ate most pf it already". Like I said Before I took two bites from it and spit it out. Although I disagreed with her I asked for something else, then she said " Im not giving you anything else because you dont like the food". At this point I chose to tell her to keep the money and the disgusting food and understand that her customer service skills are non existent. I will never, EVER step foot in this establishment again. This review serves as a warning. read more