My relative purchased a Zurich policy alongside his new vehicle. He told McDaniel that he wanted to…read morecancel the policy in late March, and they told him that they would issue a refund for the remainder of the term to the financing company. My relative has contacted McDaniel multiple times since then, and they keep telling him that he should see the refund soon. It is now mid May, and absolutely no progress appears to have been made. Edit: my relative misunderstood their refund processing time. They still deserve points off for taking advantage of my relative's inability to say no and selling him a vehicle that he could not afford.

If I could give zero stars I would. I was told they would not sell me a brand new car at MSRP…read morebecause I would not trade in my car. They told me "we are not making enough money off you" and that is word for word from the salesmans mouth. It just shows they could care less about the customer and only care about how much money they can make from you. I will never again think about buying a car from McDaniel Toyota and I will make sure others know to stay away as well. This "car shortage" will not last forever and people will rememeber the greedy and shady dealers.

John massey is awesome! This place is great and its prices are all clearly marked and has monthly…read morepayments already written on the cars. They dont bother or hassle you, you actually have to go inside for them to come out! I love it! Great service!

Best place in Marion, OH to buy a used car! Southland Auto Sales does business with honesty and…read moreintegrity at an affordable price.

I never leave reviews about companies however I feel today's experience deserves a review. Stay…read morewith me! I went to McDaniels on Saturday looking for a very specific truck they had posted. Unfortunately, it had sold but they said they could get a similar truck on trade. In my head I was yeah right whatever that's what they always say. To my surprise by Monday afternoon, they had found a similar truck and were willing to bring it to Marion. I said OK sounds good, by Tuesday afternoon they said they have the truck sent me the VIN and it would be there on Wednesday. I said i will be there Wednesday afternoon. To my surprise by 2:00pm on Wednesday they had the truck we negotiated the trade and I had bought a new 2026 GMC Sierra SLE X31 TRUCK. That's the sales side. I could not be happier than the way I was treated no high-pressure sales just let's find you a truck. No poker face I was so happy with the truck. The next step finance I met a great gentleman named Bryson he went over the numbers. Obvisilouly his job is to get me financed and sell me the warranty the paint protection and the secondary accessory warranty. I was dead set on no extended warranty but then he hits me with something I didn't think about. It made me think maybe I should get the warranty. Side note recently my son had wish we had a warranty because we spent so much on repair. Someone told me a new truck as more computer's technology built into them than the space shuttles of the 80'and 90's. The peace of mind to know I am covered for repairs for the life of the loan and a mileage that will take me 10 years hit. I can't say enough of my experience compared to some other dealers.

Not an actual customer but am very disappointed with service and delivery. My girlfriends car…read moreneeded a part and service with alignment. Had to go there 3-4 times with no resolution. If they are waiting for part via usps, FedEx or other. Wouldn't they know when to schedule a good time for actual installment and resolve. Of course if you sit there for hours and drive back and forth for nothing _and I mean nothing. 1 star.​

Cars are all overpriced for the condition and there is never anyone there to sell a car. They lost…read moresome money today for sure. Went elsewhere instead. If I could I would have given 0 stars.

we went on a tuesday, this guy said we aren't open on Tuesday. we had money to buy a car and he…read morewouldn't do business with us. The following Tuesday we went past there and he the same guy was helping people, I think because my husband was in a chair he wanted nothing to do with us. I didnt want to give this place a star.

Great services mr blankship was a great salesman . He was very courteous and well managedread more

We bought a 2018 Ford F150 there. Bought it as is. The very first day we had it the water pump went…read moreout. There is no way they did not know this was happening and never mentioned it. Had to get new tires, of course that is a maintenance thing and you expect it. Then over the winter, the driver's side door wouldn't shut when it got cold so husband couldn't drive it. Finally the "check engine" light came on and it was the catalytic converter. This vehicle was a lemon and there was no way they didn't know it. We understand that when you buy as is there can be problems but it is honest to give the buyer the information. We will never do business with them and we certainly will not recommend them to anyone.

I bought my car, a 2009 Hyundai Elantra, from Mathews about three years ago. It was a good…read moreexperience. I knew what I was looking for before even visiting, and they helped the car-buying process go smoothly. There was nothing particularly noteworthy about the experience, which is probably good when buying a car. That being said, it was a recent experience dealing with Mathews that left me more impressed. Recently, I broke the glass on one of my rear view mirrors by clipping it backing out of a garage. I called Mathews to get an estimate on the fix. The replacement glass would have to be custom ordered, and the old mirror was a heated mirror so I was expecting the estimate to be rather pricey. It was, at approximately $150. They told me that, and I likely would have paid it. From the little bit of research I did on it, I did not expect it to get done any cheaper than that if I took it to a dealer in Columbus. However, before I could even call them back, Mathews' service center left me another voicemail. On their own volition, they reached out to Eric's Auto Glass, and got an estimate from him. It was approximately 1/4 the cost of the Mathews estimate. Mathews told me about this, gave me Eric's phone number, and suggested I work with him since it was so much cheaper. Eric replaced the glass quickly and inexpensively, so it was an excellent recommendation from Mathews. I was very impressed that Mathews would go to that length to help me save some money, even though they could have had the business themselves. I did not even call back to thank the service center, but their efforts did not go unnoticed. The goodwill shown by Mathews makes me likely to continue my business with their dealership and service center in the future.

Don't fall for the scam!…read more They're doing a monopoly-esque flyer at the moment. It appears that every game piece "wins" $5000. In reality, the "gamepiece" isn't the real gamepiece (even tho it says "MATCH=WIN" in a large white-and-red box at the top!), and there's a confirmation number on the card. That number has to match the number on thier board. If it helps someone, I think that the winning number for the $5000 when we visited on the board ended in "077". The real sick part is that if you call and ask, they'll confirm you 100% won whatever prize you want. I'm not sure who would want to spend $30,000-$50,000 on a vehicle after being lied to / manipulated in this manner. I will never purchase a vehicle from this dealer as I don't believe I can trust them. We typically purchase a new vehicle every 3-4 years - and have bought Hyundai before (at Dennis Hyundai, twice). I will have to think hard before purchasing a Hyndai in the future as well - as thier name is on this scam.

nice friendly staff. Helped me find a truck that met my needs. No high pressure sales. would…read morerecommend Wes if you are in the market for a new or used vehicle.

Dealership has an 'at all costs' selling mentality. We will NEVER patronize any Mathews dealerships…read moreincluding purchasing, service or parts. Shopping local is not always the best option. We would suggest giving Mathews a wide birth and consider different options.

Zach Green was easy to work with, and he was knowledgeable and helpful. Got the car I wanted at a…read moregood price. Highly recommended.

I purchased a 2018 Toyota Camry from Mathews Honda in March 2026 after being advised the vehicle…read morehad an insurance-related repair estimate around $1,900. I later learned the insurance adjuster had not even inspected the vehicle at the time of sale. After repairs were completed, I immediately discovered overspray, sanding marks, paint defects, alignment concerns, and other visible issues. Independent collision professionals later identified additional concerns involving repair quality, panel alignment, and long-term durability. The repair estimate ultimately escalated to nearly $7,000. Over several weeks, I made multiple 200-mile round trips attempting to resolve the matter professionally and repeatedly requested repair documentation, calibration reports, structural measurements, OEM verification, and warranty clarification. Much of that information was delayed, unavailable, or never fully provided. The final meeting at the dealership was extremely disappointing. While Rick attempted at times to remain professional, my interaction with General Manager Dave Columber was, in my personal opinion, dismissive, evasive, and confrontational. Rather than directly addressing my concerns, the conversation repeatedly shifted toward criticizing me for allowing the dealership additional time to correct the issues in good faith and emphasizing the financial impact that unwinding the transaction would allegedly have on the dealership. Even during my final inspection, I still observed paint and finish defects in the repaired panels. Ultimately, I paid additional money out of pocket simply to have the dealership take the vehicle back and end the situation. I strongly encourage anyone purchasing a repaired vehicle to independently inspect it, request all documentation in writing, and verify warranty coverage before finalizing a purchase.