misdiagnosed my spots as sun spots went to a different dermatologist basil cell carcinoma he is too old to be doing this he is more into plastics good thing I found out early don't go to him 0 stars read more

The doctor and nurses are great. The receptionist turned me off with her nasty attitude. I found another doctor that is fine and doesn't charge $110 for a z5 minute visit. read more

This place is all about securing that copay and billing your insurance company. They booked me for three visits that should have only taken one. I called them on it and they knew it was wrong but they still hit my credit card. Guy always has interns following him around too which I'm sure he makes money off of somehow. The pharmacist is super nice tho. Will definitely be going somewhere else in the future. read more

Great care here! My body was covered with psoriasis. Ugly as could be. Within 4 months not a trace of it!

I wish I would have read the reviews prior to making an appointment with this Doctor. He doesn't understand doses of medication from brand name, to generic. I should have got up and left the exam room once the Doctor told him to cut up a 5mg pill into 4 so I could take the proper dosage. The office takes, and keeps your drivers license as you fill out pages of paperwork. The doctor himself seems out of touch. I will not return to this Doctor. read more

My Daughter's are 18 and 15 years old and they have been seeing Dr. Ethan Nguyen at Raincross Dermatology since 2yrs old and Christina a few months old. He's is one the best in Riverside Ca. I'm a Makeup Artist now, and I find myself telling many of my clients about him. He has been a God sent to are family for are Daughters. I gave a 5 star rating, but he's a 10 star and a plastic surgeon on top of that. You couldn't ask for a more caring and friendly and amazing doctor. Erika White read more

I'm busy, everyone is busy. I previously complained about having to wait for an hour after my scheduled appointment time to see the doctor. He told me to schedule earlier in the day so he was not so backed up. Earlier appointments did not help. At my last appointment, I was getting ready to just leave when he finally came in. I mentioned the inexcusable wait time, and he got really defensive, said he waited 2 hours to see his own doctor, and if I didn't like it, I should find someone else but I'd be disappointed because no one was as great as he was. HaHa I'm done with Dr. Nguyen. read more

What Not a - star to choose from ....was referred to DR for a Checkup....Not a consultation of 112.00 !! Did not make an appt. to make an appt. to be charged 112.00 to TALK !! Don't care how good he is he can not tell me anything about skin cancer that has not been out there or I have read up on. I came to be examined NOT to Discuss, Negotiate, Debate or seek advice UNTIL I have been examined and or been diagnosed. Until then I do not need to pay him to be interviewed!? read more

Kaiser referred my wife to Dr. Nguyen since there Dermatology dept was maxed out. While I was there I asked about what I could do about miscellaneous stuff on my 50+year old face. He cleaned it up a lot. For only 150$ I look much better than I have in years.(after about 10 days when scabs fall off) Call and see what they can do for you!!! read more

Was referred to this doctor through Kaiser. Wish we never went. The goal was to repair a scar on my son's face. We paid for the minor surgery and follow up treatments and so far the scar looks worse than before (it's been a year). I'm debating complaining to Kaiser and going to another doctor or finishing up treatment. Don't know what to do. The receptions its are nice enough but honestly the doctor barely gives you five minutes of time for each appointment. DO NOT SEE THIS Doctor. read more

My wife and I saw Dr. Nguyen on the same day at the same time. The appointment was at 3:30 on Friday. Great time as I don't have to take time off work. The receptionist was nice and handed us the appropriate paper work for first timers. We were taken into the exam room on time, we waited about 15 minutes. This is usually the standard at most doctors offices. I'm an older guy so I do visit doctors occasionally. If you think your always going to be seen right at the exact time of the appointment, you need to wake up. The nurse was thorough in her line of questions. Dr came in was pleasant and very nice. He asked the right questions and first saw my wife and then me. We both had our issues resolved and are very happy with the visit. Made an appointment for the date and time I wanted. Highly recommend Dr. Nguyen. read more

Dr Nguyen is such an awesome Dermatologist. I've been with him since 2014. He takes his time with his patients and always addresses my concerns. After suffering for years with severe plaque psoriasis. He diagnosed me with psoriatic arthritis after going untreated since 2005. He was able to get me on Humira and my autoimmune disorder has been pretty stable since. He also spotted skin cancers on me and was quick to get them removed. I'm doing a little laser with him right now and couldn't be happier with results! Riverside is lucky to have him!! I don't mind waiting for him as l know he is attentive to his patients! read more

I would definitely not recommend this doctor. My sister was referred through kaiser to see this doctor for medical skin issues The receptionists were great, it was the doctor and his nurse who had a nasty attitude with my sister and my mother. They have no people skills whatsoever and that's one of the main things that's important considering your a damn doctor and nurse who have to deal with patients on a daily basis. Complete waste of time especially since he also wasn't paying attention to what my sister was trying to say. Definitely going to be following up with this with kaiser. read more

Staff is rather rude. But not as rude as Dr. Nguyen. Went in to have biopsied freckles on my back removed. Was told scar would be very difficult to see. Stitches ripped open and bled the night after surgery while I slept. It was difficult to get in for him to re-stitch it. I was butchered and the scar is significant, six months later like a half dollar dark spot on my back. I won't be returning to him to have the remaining spots removed found another dr in Loma Linda whose staff were warm and kind. read more

I wish there was an option to give less than one star I went there to consult for hair loss, Dr. Ethan didn't even touch my hair & he was very rude. read more

I was very disappointed with my office visit. Dr. Nguyen didn't get within 3 feet of me to "diagnose" the skin condition on my face (I knew what it was and was hoping to start visiting this office as its close to home). He never got near my face or turned a light on to look at my skin. It was literally less than a minute and he started his "diagnosis", which was contrary to the diagnosis that I had from at least two other doctors and despite sharing this with him. He did provide a prescription for the medication that I requested (based on previous success) after I spent a few minutes arguing with him about his "diagnosis". Bummed--would not refer anyone here. Clean office, nice staff. read more

Weird experience. I will be cautious with my words since this is a serious and truthful accusation. I went for a consultation regarding some pigmentation and a scar. The doctor starts looking for some paper to illustrate what he is talking about and decides to write on the paper between my legs (the disposable sheets for patients). I put my hand in my thigh area so that he would not advance, but was too dumbfounded to say anything. There was a male nurse behind us but this was treated as an everyday thing. As I am leaving, I inform the doctor that I may not buy the bleaching cream if it is too expensive. He then asked me if there was a Santa Clause that would buy it for me. Unprofessional and creepy. Update: the bleach that they made me buy was not necessary. After getting an second opinion, it turns out that I had an allergic reaction to something. This incompetent "doctor" or swindler told me that I would have to buy their 100 dollar bleach at least two more times to see results. It took another dermatologist to diagnose this in less than five minutes. read more

I was surprised to see so many negative reviews for Dr. Nguyen. I first saw him years ago for a basal cell carcinoma. Since then I've also had two squamous cells and one melanoma that was in the very early stages. One of the squamous cell removals was to the side of my nose and quite obvious. Today, no one notices that I have a scar there. The stitching was put right into the laugh line and has faded with the years. I've chosen a more expensive insurance because it allowed me to keep seeing Dr. Nguyen. I've also referred friends to him. read more

After years of fighting psoriasis I decided to try Dr Nguyen. Smart move on my part! All clear in about 3 to 4 months after being about 65% covered for many years. read more

Referred by my Dr. for all over skin exam. I'm young so I don't have any visible lesions - the doctor refused to address my concerns about what may be underneath my skin. You can't wait for cancer to become a weird lump before checking it! Preventative action matters. He may be great if you have visual concerns, but he didn't use any devices to examine me just the naked eye. I feel like this was a HUGE waste of time and I will not be coming back. read more

I was hesitant to keep my initial appointment after reading the reviews, but I'm glad I went. As many others have mentioned, the staff was extremely pleasant and prompt. I have dry, sensitive skin that has been misdiagnosed by other dermatologists in the past. Dr. Nguyen took his time with me to discuss my medical history and past dermatology visits. He actually cared that I was concerned about starting a treatment that is too harsh for my skin as I have had in the past. He provided me with treatment options and after almost a month of treatment my skin looks amazing. I still have a little bit of redness from my rosacea, but my skin is smooth and free of the tiny red bumps. Sarah the esthetician, is equally wonderful. She was extremely gently and cautious over making me more red before my sister's wedding. In fact, she split my appoint into two sessions in order to ensure my skin did not appear pink or red before the wedding. I highly recommend. read more

I have been to a lot of dermatologists and Dr. Nguyen is the best I have ever visited. I am 61 years old and have been to at least 8 dermatologists. He was the best read more

Kept me waiting, no explanation. Put in a room. An unidentified person gave me his name, not credentials asked me my history. Doc walks In talks With the history taker, does not listen to him. Finally talks to me. Mocks me for things I tried on my own before rushing to a doctor. Want me to try something, then sneers when it is not covered by Kaiser. (That generally means it is no more useful than less expensive products). Gives me samples, tells me to see him in a month. Tries to walk out, but I was referred for two issues. Again mocking me for things I tried. Sends a prescription to Kaiser. I had no intention of returning there. The office called me for a follow up. "But we have authorization." Not happening. They want money. Kaiser, do not refer there. read more

Just returned after a few year absence. Doctor is always nice and front desk is efficient.

Dr. Nguyen is the third dermatologist I have taken my daughter to see in Riverside for help with severe acne. He is the first doctor who genuinely listened to our concerns, explained options, treatment risks, and genuinely showed that he cared about what my daughter wanted. I am glad we kept looking and found him! He is exactly who we needed on her medical team! Between him and his staff I am confident we are where we need to be. His staff was equally helpful and friendly! The pharmacy on-site is an added bonus! read more

Despite having an appointment and being there on time, we have to wait for more than 30 minutes to see the doc. We are then rewarded with a doc that is patronizing, spends less than 5 minutes with us and really could not be bothered answering our questions. Here's a question for you doc: if you don't want to spend adequate time with your patients, why agree to see them? read more

Despite the bad reviews on here, Dr. Nguyen gets the job done. I starts going here after a family friend recommended me and my sister go here. I grew up with horrible acne/acne scars and after a few months of treatment I started to see results. My mom really couldn't believe it and neither could the rest of my friends and family. Nothing was working up to that point when I took on his treatment. I actually would recommend this place because not only is the staff members so nice, the doctor actually knows what he's doing. Unlike a previous doctor from RMC (if I could remember correctly) she REALLY didn't even bother to take her time to evaluate my skin nor listen to what I had to say. She literally saw me and my sister with probably a few appointments in between, and SHE PRESCRIBED THE SAME EXACT THING TO ME AND MY SISTER. We have totally different skin and different products have been shown to have real results. So again despite all the bad reviews, I am thankful for Dr. Nguyen. read more

Very nice place, clean, great customer service. Sarah was very knowledgeable and explained every step of the microdermabrasion. She even called to check up on the outcome. I would definitely recommend this office. read more

The Doctor: Dr. Ethan Nguyen is really close minded and could be rude and arrogant. After going there for treatment I was showing mild success. Due to that, I asked him about other treatments suggested by other dermatologist I've seen in the past. He then proceeded to cut me off and rudely tell me how he was the dermatologist and he was the specialist. He didn't even let me finish so I could tell him those methods I was telling him about were suggestions by other specialist and dermatologist I had seen in the past. He was persistent with me continuing a treatment that wasn't showing much result; A Very expensive one at that. The Staff: People who work here are great and friendly, especially the lady at the front desk. Whoever talks to the insurance companies for billing though, definitely didn't do their due diligence when it came to billing, communicating with me, and the insurance. During the time of my treatment, I would go in two times a week being charged a rate I was told would be my cost based on the coverage from my insurance. I did this for a few months, and never once did they tell me to stop coming in because my insurance wasn't going to cover. They just kept charging me my copay each visit. After I stopped going because it became really expensive, I received a bill. This bill was for 2-3 thousand dollars for charges that the insurance didn't cover. When I called them about it, I was told I had nothing to stress about because I wouldn't have to pay any of it as long as I tried helping them collect their money. In addition, they acknowledged it was their fault for continuing to give me a treatment that otherwise I could not afford. I did my part and talked to the insurance company numerous times to help them collect their money, thinking it was the right thing to do despite this being their mistake. Despite of what they told, they ended up sending me another bill of $80, saying that it was for a visit in which I had only paid $20. I paid $20 because that was my insured rate for a regular visit that this dermatology clinic charged me. If they would have told me that visit was going to be $100, or in fact, if they would have told me the insurance was not going to cover me, I would have walked out that door and refused the service. They instead ASSUMED the insurance would pay and continued giving me treatment. This has honestly been the worst experience I've ever had with a dermatology clinic, and a very stressful one. As a college student I already have to deal with a lot of stress and expenses, and this was definitely not needed. I'm going to pay the bill they sent me, only because I don't want this to come up later on in life. I'm definitely never coming here again, and wont advice my friends or family members to go to this place due to the doctors arrogance, rudeness, and the way my billing was handled. read more

Dr. Nguyen was extremely rude and unprofessional. After going over my current medications he walks into the room and asks "jokingly" if he can have some of my "speed" aka my ADHD medication. He then proceeded to tell me that I'm not allergic to Ceclor (because I took it once when I was 2 and developed bruising and was taken to ER for it) but no, he knows everything and told me it was just a side effect since I didn't get anaphylactic shock. He then told me he wasn't going to put it as an allergy even tho every doctor I've had in the last 27 years has had it as an allergy on my chart! He also rushed thru the appointment and had zero interest in trying to connect with what I had to say. To top it all off he was extremely overbooked I had to wait 2 months for a consultation and once I got there, there were about 10 people waiting to see him and I was there for over an hour and 1/2 for about 10 minutes with him in the room! read more

This was my 2nd visit to Dr Nguyen over the last 2 years and I have nothing but praise for the Doctor and his staff. Dr Nguyen and his staff are the best. He is thorough, spends as much time as needed and explains everything so you understand it. read more

I would not recommend Dr.Ethan Nguyen. I took my daughter in few months back. He was very rude, didn't even look at my daughter just went off symptoms that I reported on her file that we already knew she had and was in and out of the room in less then 10 mins. He was more interested in the accident that happend outside. Unbelievable. I walked out of the office wanting to scream and cry. Will not be going back. read more

After waiting two months to have myself and my son seen it was the worst experience EVER! I explained that I was being seen for melasma and treatment options. I was put into the same room as my son where they took his info. and then asked me about my breast aug. in front of him!!! Very unprofessional!! Then Dr. Nguyen came in and consulted on my sons acne. He said I'd like to use brand name medication but "your HMO insurance". I corrected him and said I have a PPO. He laughed and said no it's "blue shield" like it was crap! I had called my ins. to verify my copayment and it should have been $70 but when I got there it was $105. They said I was out of network. I paid because I really wanted my son seen and I had already waited two months. However after his consult Dr Nguyen looked at my face and told me everything that I had just told the girl and sent me to his esthetician for treatments I've already tried?? I explained my frustration to the esthetician who apologized and said oh they should have sent you over here and not charged you $105 for the consult! I agreed and asked to talk to the office manager who was on the phone with my "crap" insurance. She kept covering the phone and telling me that my insurance wasn't covering anything brand name. I said that's fine let's get the genetic. She said oh but then I have to hang up and do this all over again and it's going to take a long time! She left the room and I got a phone call from family with some devastating news. The office manager then brought in another esthetician to go over why I was being charged and my sons treatment. Sara was helpful. She agreed that I should have been sent to the esthetician if I knew I had melasma and was looking for treatment which is exactly what I had said. Again I asked the office manager if there was anything she was willing to do. She said she would take $30 off to make it an in network visit. At this point I had been there for three hours, humiliated in front of my son, my insurance put down, and with the news I had just received I wanted to leave. I'm calling my insurance and the BBB today to see what recourse I have on my $70 payment and I'm going to also verify the medication prices because nothing seemed legit in there! Consumer beware!!! read more

Dr. Nguyen is a good doctor, I have been going to him for probably close to 15 years. Sometimes his bedside manner isn't the best, but he is thorough and knows what he is doing. read more

I came here to get some moles checked. Have had biopsy done in past. But had some odd changes in 2 new moles. Kaiser refereed me here. Quite a drive. The front desk woman all nice. Was called in by male nurse. As sitting there I was thinking this is strange a male nurse with male dr. Nurse asked me if I wanted full body scan. I laughed and said no way. Not comfortable being naked with two men in the room and my toddler. Doctor seemed he knew what he was talking about. He informed me of changes I needed to watch for. He looked at moles through a little microscope thing against skin. Leaving I felt my moles were fine and if I had any concern he told me I can call him directly and get another apt in the future if any changes. Wouldn't have to go through my primary first. I just didn't think it was very comfortable having two males. I thought Drs usually have a female in the room if dr is male....that was the first thing I thought of as walking into the room with my little girl. So I'm sure if that was my first thoughts other females felt the same. I felt comfortable leaving not needing a biopsy I trusted his opinion. But would just think they'd have female nurses. Woulda been fine if I was a male. But 1 female and 3 yr old girl in a room with two males just didn't feel right. read more