I had purchased a multisession laser hair removal package for my wife back in March. I had done a lot of research and chose Eternity Med Spa since they had the Soprano XL Diode machine made by Alma Laser and an esthetician with 8+ years of experience. The first two appointments in March and April that my wife had with Angie were a good experience. Everything started to fall apart starting with the June appointment. Angie, the experienced esthetician that had done such a great job, was no longer there, the new lady didn't do a thorough job, then the Soprano laser broke and the replacement machine was older, less powerful, and hurt much more. The next two sessions were such poor experiences that the office manager offered to credit my wife for the sessions. They promised that they were getting the Soprano laser fixed and scheduled her for her next appointment. When she showed up for that appointment, the Soprano still wasn't working, but they didn't bother to notify her before she drove out for her appointment. They continued to promise that the Soprano was getting fixed and scheduled her for further appointments but they were never able to deliver. Since my wife has a neuromuscular condition (that was communicated before the purchase of the laser treatment package), it was very important to keep her on the high quality Soprano machine. With each new appointment my wife would find out that the Soprano still wasn't fixed because she was proactively calling since the staff apparently couldn't keep notes in their system or be responsible for communicating with us. After many canceled and failed appointments we decided we were done with them and just needed a refund. We had many conversations with the office manager and she said on October 27th that they would give us a refund since they were unable to deliver on the services. The doctor that owns the business apparently decided that he didn't want to give a refund and wanted more time to try to get the Soprano fixed, even though they have had months without progress. I had two calls with him but he no longer returns my calls and won't give us a refund. Since he refuses to give us a refund for the services that he can't provide and he won't return my calls, we have requested our credit card company to dispute the charge to get the refund. This has been a terrible experience with this business and a great waste of our time. I recommend that everyone should avoid them at all costs. read more

I was a customer of Eternity Med Spa for over a year and loved it. Tera ran the business and Angie, who did the lasering, was excellent. Then one day I showed up for my appointment and the entire staff had changed. They didn't mention anything to me about it when they confirmed over the phone the day before. Plus, when I arrived at my appointment time, the door was locked and I had to stand outside until someone showed up (late). This place used to be great, but there has been a big change of management and the dozens of 4-5 star reviews before May of 2014 do not reflect the current business. For all of you who loved Tera and Angie and you're looking for them again, just search Yelp for "Derma Med Spa" in Sacramento and you'll find them. read more

Can I not give zero stars?? UNETHICAL BUSINESS PRACTICES - I have been getting laser hair removal here for almost a year. Booked an appointment for a new area about two weeks ago. SPECIFICALLY SAID that I was calling to make an appointment WITH ANGIE. I was NOT told that Angie, who is fabulous and I trust implicitly, was no longer there. I thought it was weird that Tara didn't answer the phone, but assumed someone else was just filling in. I spelled out exactly the conversation I had with Angie the last time I was in and exactly what I was booking, along with reminding her of the price I was quoted. Got there for my appointment today, new people... gave me a story about needing to sign a new disclosure "because it's 2014." Um, it's JUNE. And I've been seen three times in 2014. Clearly, the old agreement was with ANGIE. Things continued to get sketchier. After finding out that the staff had changed, I reminded the receptionist of the price I'd been quoted AND HAD DISCUSSED WITH HER ON THE PHONE. She did not say it was an issue. Then she gave me the weird new disclosure to sign and picked up a phone call while I stood waiting for 15 minutes. There was clearly no one in the back with the new person, Summer, but she didn't come out and introduce herself or anything. It was like they were completely unprepared. But it did give me an opportunity to text my husband, google Angie, and discover Yelp reviews written by longtime clients who had been burned by the new laser technician. When the receptionist finally got off the phone, she started quoting me a price that was more than I had discussed with her on the phone and also when I arrived. I asked if I was being told that they were not going to honor the quote I'd already been given and she said that I was getting a very good deal because the actual cost would be over $800. I asked why I was not given this information when I called. Apparently, people are only being told the staff has changed if they ask that directly. So I called and asked for an appointment with Angie and you think it's ethical to not tell me that she no longer works there? And you are unwilling to honor the price I was quoted AND DISCUSSED WITH YOU TWICE?! I was told she could "call Dr. Martinez and see if he would honor it." I told her to call Dr. Martinez and tell him that his unethical business practices were not earning him ANY of my money and that he could look forward to my negative review on Yelp. Interestingly, though Yelp policies say businesses have no way to remove negative reviews, several negative reviews of the new staff and questionable business practices that I read on my phone in my car immediately after exiting the building are no longer visible... which seems pretty sketchy as well. My advice to anyone considering allowing someone to put a laser against their skin is this: a well-qualified person you trust is THE MOST IMPORTANT thing. The name on the building means NOTHING. read more

It was my first time at a skin spa and was quite scared as well as skeptical. I'm a 31 bi-racial woman and went in to see if they could help me get rid of some cystic acne scars that come up over the last few months. Going from having flawless skin to having huge dark ugly spots in random areas of my face was devastating!. I met with RN Summer and she went over the process with incredible detail as well as care. I felt welcomed and most of all cared for. I was not looked at as $$ as many other consultations seem. After she explained the procedure I felt ready to go and more confident about my decision than I ever had before. The service was amazing, pleasant and I definitely have a Spa that I can call "mine" for life! I went in for the Pixel Laser treatment. I am also an ex smoker and spent much of my 20's having fun in the sun! From the river, snow sports, out door sports ie. After my treatment, my skin was red and a bit sensitive to the touch (sunburn like) but the overall procedure was painless. I loved how summer took her time with me and was thorough. Looking forward to seeing the end results of Summer's work. So far I am already seeing results my skin is looking more even, lively, and smoother after day 2 post treatment. I am excited to get back into modeling and will be coming to visit Eternity for all my skin and beauty maintenance needs. Feels great to find an awesome place with people I can trust! Thank you, thank you, thank you, Eternity Med Spa! read more

I had bought 3 laser hair removal treatments from a Living Social deal that I could not pass up! I've had laser treatments over 5 years ago and they have definitely come come a long way. It was very easy to set up an appointment. Tara was friendly as was Angie who was the one who did the treatment. It's a pretty simple & fast treatment and I saw results after just one visit. I've used my Living Social deal and was informed that the owner of Eternity Med Spa will still honor the Living Social price, which is GREAT news! I'm very satisfied with the service and go in for treatment every few months. read more

Came here for my first Botox treatment recently. I was nervous, but the nurse Summer was great and made me feel totally comfortable. She really knew her stuff, listed off all the facial muscle groups, and walked me through the whole process to make sure I got the results I wanted. The procedure itself was weird but gentle at the same time. She gave me fair warning before poking me, which I appreciated, and it hurt as little as sticking a needle into your forehead can hurt. Overall, a simple, painless experience. Now for the results... LOVE IT! My wrinkles disappeared with a relatively low dose of Botox, and I'm still able to move the muscles and it looks amazing. Thank you Summer! I'll definitely be back to see you soon. read more

This year has been all about taking care of my skin! So after researching and reading a lot of reviews I went ahead with Eternity MedSpa. Not only because they had amazing reviews, they were close to my work, but they also seemed to offer fair pricing and financing options. I spoke with Angie about photo rejuvenation, pixel laser treatments, fillers, and botox. The girl is knowledable! She will be completely 100% honest with you too, I didn't want to be sold into something I didn't need yet and she made feel totally comfortable. I also felt comfortable because she had some amazing skin!! So after about 20 minutes of talking about what I would benefit from we decided on a couple procedures. I got Botox on the side of my eyes! I was so excited to get this done, Botox is a preventative and I'm all about preventing anything. I was glad to hear that everything else was fine. I was also thinking about doing filler but in the end we decided that it wasn't extremely necessary. So glad she was honest with me! Loved her. I then set up a follow up appointment to get some pixel laser for underneath my eyes and I just can't wait! Eternity MedSpa, I see us becoming great friends! read more

I like the place. The ladies that did the procedures are very nice. I got the LivingSocial deal for 6 laser hair removal treatments. To be honest at first I felt like I was selling out, but slowly I realized I was afraid because I've never done anything like this. Since I have really sensitive skin shaving made things worse, even painful at times. It made me so self conscience I would wear a lot of clothes to cover-up, even in the melting heat of summer... no joke. I've been working so hard for most of my years to helping others, taking time for my own needs was never part of my plans. Once I realized there was nothing wrong with that, I did it. I have to say it was a really great investment. It achieves the same results as waxing but faster. Even though the ladies that did my treatments were really nice, the reason I gave the place 4 out of 5 is because the receptionist is not really friendly. At first I felt like I made a mistake by purchasing the treatments because she made me feel like I didn't belong there. Checking in every time was uncomfortable. It wasn't until at the very end, after my last treatment, did she convey any warmth and that was when she said goodbye.*shrug*. I don't think it's intentional at all, she just doesn't realizes that's how she comes off. She probably is very bored with her job. I hope the best for her. I would definitely go back if I need more hair removed. (-: read more

Summer is the one to follow!! Wherever she goes, that's where my face will be! I had 7 IPL's with a nurse in Folsom for dark spots and had no difference. Summer tested one spot read more

I got the Living Social deal for laser treatment. Before my appointment I was freaking out about pain and didn't know what to expect. I put topical anesthetic on just in case for my upper lip. When I went in, I met with Angie. Super nice!! Very professional, and has a lot of experience with clients. She put me at ease and explained every little step. She was also honest about the pain and since I was scared, she started off with the smallest laser dosage. By then my anesthetic was in full power and when she started the procedure, I honestly didn't feel a thing! The laser was gliding over my upper lip and in less than a minute she was done. So pleasant! I don't know how it feels without anesthetic but if you have it, don't worry at all. I recommend getting topical anesthetic with 5% lidocaine if you're worried! Overall, I highly recommend it!! read more

Purchased 2 Living Social coupon things and I just had my 1st session today with Angie. Ok, honestly, I was really super nervous. I'm terrified with pain! Her easy nature made me feel comfortable and my session was over in an instant. Yes...that's a GOOD thing. Very painless laser procedure...compared to my usual waxing! Can't wait for my next session in 6 weeks. Many thank to Angie! read more

I found this place through Living Social and bought 6 laser treatments. I had gone to a place all the way in Folsom for laser treatment. After my fist visit with Angie at Eternity, I immediately cancelled my appt with the Folsom office and scheduled my follow up treatments with Angie. The pain level was significantly decreased and Angie took my sensitvity into consideration. They have a cold air hose that helps to cool down the skin and distract from the treatment. I enjoy my visits with Angie, she is professional, knowledgeable and I leave happy and pain free. read more

After four years of Awesome service I figured I better write a review. I have had hair removal, Botox, and facials. I have also purchased some of their skin care products as well. The pain level for the Botox and laser removal is so minimal. I was so nervous in the very beginning but Angie is very skilled and knows what she is doing! They also have good equipment! Tara at the front desk is very sweet and warm. Overall, a great place!! read more

I spent a long time on the phone talking to Melissa about laser hair removal options. I found her to be incredibly friendly, patient and knowledgeable. I am still holding off on getting the treatments for now, but I can say that if the sessions are as good as the quality of their staff then this place is worth your business. read more

Friendly staff, great services and superb results. I feel confident, too. I've been going here for a year now, and I was happy with the quality of service that I get two types of laser hair removal treatments now. The nurse who does my treatments is friendly and always makes sure I leave happy. I always appreciate the call a day before, too! read more

I love and adore this spa.. Today was my third visit and each time I've been in, there is nobody else there except (and not even necessarily) the previous appointment exiting, or if you are on your way out, the next appointment coming in! They do not engage in the process of overlooking. This place is uber profesh ;) the waiting room is neat, clean and odorned in a beachy spa chic motif but as I said, you won't be waiting long. They do juvederm, botox, laser hair removal, and some other anti aging treatment's. The rates are comparable. In fact so comparable that I drive 100 miles each way to specifically come here. read more

I went here for different services, laser hair removal and lip augmentation. Satisfied with both. Staff is very knowledgeable and what especially caught my attention is for my lip augmentation, Cynthia was very precise and took her time in making sure that I achieved the results I wanted without letting me go too big at first - no duck lips!!! I love this place regardless of recent staff changes. EMS always has professionals here that are highly knowledgeable. Even though I saw some complaints here about staff change and lack of organization... Coming from a business background, having such changes will create some administrative issues regardless of how smooth the transition is. I have seen a lot worse and I feel that the girls there handled it flawlessly. read more

What a scam!!! I paid over $800 for laser hair removal. They closed the Natomas location, canceled or scheduled EVERY appointment I made... When I did actually get to go to an appointment, I would have a brand new tech, whom I'd never seen before. They went through at least a dozen employees. They wouldnt want to numb me, or leave the cream on. The settings were different, how they went over my skin, the entire process was ALWAYS different. I couldn't get consistent appointments, they stopped answering their phones. They dont return calla.. I'd show up and it was always closed. I went last week and walked into the Docs main clinic across the hall and they said the Business was CLOSED and to write a letter. Wouldnt let me talk to the owner (Hes the Dr there) The office was still fully furnished, no signs on the door saying its closed.... but I'm out $800 with NO results and no one to contact directly!!! read more

Thank you for posting the info on Angie and Tara. I had an appointment coming up. Can't wait to see their new place. They are an AMAZING TEAM! read more

If your looking for a great med spa this is the place to go!!! My treatment was done by Summer who took great care in educating me on what to expect before, during and after my treatment. Summer was very professional, knowledgeable and made me feel very comfortable. The spa was clean and easy to find. My treated areas are looking really good. Ask for Summer if your interested in laser treatments she's great!!! read more

They cancelled a appointment that was made 6 weeks in advance. Said they would call to reschedule and never did. I attempted to call back 4 times and they would never return call. All BAD. Had to go through credit card company to get my money back. read more

I wish that I were able to get an appointment. I bought a groupon about 2 weeks go and decided to call and make the appointment yesterday. Because I've never been in there weight loss program, I would need to see their doctor first. Seeing the doctor is not a problem for me at all, I get it. But why offer this weight loss program deal if the doctor will only be available on Tuesday's around 12:00 for months on end. That probably should've been stated in the small print next to the appointment required notice. Being that I work during the week, like most people, I probably won't be able to get in before the groupon expires. She politely pointed out as well, that I need to use it by the expiration date. Groupon says that they ask their merchants to honor their deals after the date thought. I have a feeling they won't be honoring anything, I feel like I've been scammed. read more

Ok so being scared out of my mind, I was put at ease with Summer, she was very sweet and knew her stuff. I didn't get much done but she helped with some of the problem areas on my face. I know this sounds ridiculous but I needed someone to hold my hand (hush it!!! I'm a wuss and I own it) so Leila (office manager) came and held my hand. 5 stars for holding my hand, I mean come on now!! It was quick and painless. Summer was very thorough in after care and I was completely at ease. This office is clean and the staff were amazing. Highly recommend! read more

I love Eternity med spa. This place is very clean and professional. I would recommend having services done here by Summer. Summer was very through and made me feel comfortable. I had Botox done, and will be going back for more services in the future. I am a fan! read more

I went in for laser hair removal. I am a bi-racial woman with thicker hairI I got my stache' (because how many women want a mustache?) and armpits done. I found a great deal on living social, so I decided to try it out. I was nervous because I have never had any laser treatments done before. Summer is very nice and really knowledgeable. She walked me through the whole process and made me feel comfortable. It was a nice place, clean, and the staff was very friendly! I have a few more treatments to go, but so far, I am very happy!! I would recommend this place. read more

Just had Summer do jervaderm on my lips, I am obsessed! So quick and painless, and they look perfectly natural and plump. Summer knew exactly how to enhance my lips, because everyone's is different! Definitely come here. Ask for summer read more

Update!! Tara from Eternity Med Spa reached out to me via email and apologized for the delay in response to me regarding setting up an appointment. I went in for a consultation and my questions were answered and I booked an appointment for some Botox and Juvederm. It being my first time I was really nervous, but it was such a comfortable atmosphere that my nerves quickly calmed down. I absolutely love the results and will be going back for more services. I give Eternity Med Spa 5 Stars and I would recommend them to anyone!!! read more

I had great experiences at their previous locations, but had a terrible experience at their new office. Horrible customer service, extremely unprofessional. read more

Unfortunately this place has changed their staff and I was not impressed to say the least. The new staff tried to be nice but the new nurse seemed new and very untrained. I will not return. read more

They have laser options as well as injectable options. They also do CareCredit. Call and make an appointment.

I bought a package of three hair removal treatments on a Living Social or Groupon deal (can't remember which) and I have to tell you, THIS PLACE IS FABULOUS! I absolutely love the receptionist/office manager. She is the cutest little blonde thing you've ever seen, and all the other staff has ALWAYS gone above and beyond. I would highly recommend this place to anyone. I cant wait to check out their other services too! Hey, if Kim Kardashian is getting Botox in her 30s, then so am I! read more

I've been coming here since Tara and Angie were running the place, and while I was initially hesitant about the staff change I haven't noticed any major changes. I have PCOS and as a result have some issues with hirsutism, and this place has been a life saver for me. All of the people who I've worked with have been very knowledgable and helpful, and when I had some minor skin issues after my last appointment, they took my feedback into consideration for my next appointment. Reasonably priced and clean! I'll also note that I live hundreds of miles away, and I come back here every time I'm in town because of the great job they do. There might be places that are slightly closer, but I really enjoy the service that I get here. read more

Professional, straight forward and very skilled. These ladies are great. They offer good specials. This is not a stay all day "day spa" - this is for getting in and out at a good rate and good skill. Perfect for busy ladies like me. read more

Best place to go if you are looking for any kind of treatments like hair removal of botex. I been going there and I am very happy with the result very highly recommended. read more

I've been going here for about two and a half years and I just adore Angie. She is honest, knowledgeable, and personable. She really puts you at ease and has an excellent technique. I won't go to anyone else! read more

Eternity Med Spa is a beautiful and clean place to go for any of your beauty treatment needs. I met with Summer to consult and treat the acne scaring on my back. She went over the various lasers we could use and the depth at which we would do the treatment. She was very knowledgeable, noting what to expect and the various side effects that Could arise through the healing process. The treatment itself was minimally painful and a very quick process. Healing was just as described. And she has followed up with me over the past few weeks to see how I am healing and liking the treatment. I can't wait to go back and follow up with her. Summer was a pleasure to work with, and I would recommend the spa to any of my friends. read more

Melissa was very helpful in guiding me through what I could expect in the laser hair removal process. She sold me a great package, and I was very happy. The nurse Lori was very knowledgable and the process was painless! The place was clean, and I didn't have to wait. Great service overall. Absolutely recommend. read more

From my wife: If it were possible to give a business more than 5 stars I would here. They are super friendly and completely honest and upfront on charges without the hard up sell on services. Megan is a pleasure to book with and is very helpful. Cynthia is amazing; very professional and detail-oriented with a calming demeanor. After experiencing Eternity Med Spa, I can see why it came so highly recommended by everyone I know. read more

This review is for my second treatment for under arms at Eternity Med Spa, which will be my 8th treatment overall b/c I had six treatment at another place that needed touchup. Between my first and second treatment here I noticed no results, the hair did not fall out or grow back thinner. I brought this to the esthetician attention during my second appointment and she increased the setting on the laser machine, which did produce more noticeable results within days. I noticed my underarm hair didn't grow back immediately as it did before after the first treatment. With the increase setting on the machine I did noticed some sensation during treatment, it feels like being flicked with a rubber band. However that is expected during treatment and for sensitive folks like myself take 2 ibuprofen before or after treatment to manage the discomfort. Overall the staff are wonderful, they call a day before and gave a courtesy reminder of the appointment. They also worked with me when an unexpected obligation came up and I needed to reschedule, they were able to squeeze me in that same day. read more

I found this place through a Living Social deal and have not been disappointed. All of the employees are very professional, friendly and accommodating. Also, I am extremely pleased with the results :) Highly recommend! read more