I normally do not leave negative reviews, but after giving management over a month to respond to my…read moreconcerns, I feel this experience needs to be documented. My concerns are specifically related to Funeral Director/Location Manager Kay Waites. Amanda and Debbie, however, were both wonderful to work with. During my mother's arrangements in early February, there were repeated documentation errors throughout the process. My address and my mother's address were entered incorrectly multiple times and even combined together in some documents (for example, my street number with her street name and vice versa). My grandmother's name was also used in place of my mother's name on multiple occasions. The document links had to be resent approximately nine times over several days because I repeatedly had to point out errors that still had not been fully corrected throughout the documents. In some cases, one section would be fixed while the same incorrect information remained elsewhere in the same paperwork. When I arrived to pick up my mother's ashes, the signage still displayed my grandmother's first name. I also picked up the death certificates at that time, only to later realize the address was still incorrect and required a state amendment and additional waiting period to correct. Due to the volume of errors, I became concerned enough during the process that I directly asked for confirmation that my mother's remains were being handled correctly. During the process, Kay told me she was "juggling 20 families at once" and agreed when I expressed concern that this seemed like too much for one person to properly manage. On April 6, I contacted Area Manager Duane to formally document these concerns. Although he initially acknowledged my email and stated he would investigate, I never received any follow-up despite multiple follow-ups and more than a month of additional time. I have retained emails, text messages, photographs, and documentation supporting the concerns outlined above and am happy to provide them if necessary. Because I never received any follow-up from management despite multiple attempts to address these concerns, I was ultimately left without any reassurance that these issues were taken seriously or addressed internally, and I felt the need to warn others about my experience. I have since heard from multiple reliable sources that similar issues had occurred previously, which makes this experience even more concerning. This was already one of the hardest periods of my life, and having to repeatedly correct legal documents and identity information during my mother's arrangements added an unnecessary layer of stress that no family should have to experience again.

Emma was courteous, concerned, and helpful in the process that was transferred to her from Lemon…read moreBay.

We used their services end of September. Emma was very sincere and accommodating. She answered all…read moreour questions and was very respectful. She was explaining the whole process in a dignified way and we felt like our loved one will be well taken care of in his final moments. They are very reasonably priced. Other places we called wanted almost double the amount for same service. Would definitely recommand them

What an amazing service during such a difficult time! When I lost my father, I knew I would have to…read moredeal with his funeral service, but I didn't know what to expect or where to start. Luckily I came across Kay at Sound Choice and she couldn't have provided a better service. She handled everything for us, all at a very fair price. I honestly didn't have to really do anything besides sit down and talk with her; otherwise she took care of everything. I had my dad cremated, and we had a service for him to celebrate his life. The service area is modern, clean and very pretty compared to some of the other places that we went to (they were dark and smelled). She also ordered a locket for me, which have my dad's cremated remains and finger print on it, so that I can take my dad everywhere with me. I give my highest recommendation for Kay and Sound Choice!

Wow! We had been told this was known as the "Arlington of the South" and were driving past on our…read moreway to somewhere else when we saw the entrance. I actually pulled a U turn. So glad we chose to stop and take some time out of our day to consider the meaning of this important venue. We don't have immediate family buried here but we felt connected to everyone when we departed. My husband and I were both moved to tears reading the quotes and inscriptions from and about veterans who served their country. Besides the quotes, there are multiple displays with photos and captions that tell the story of war. We hope that young people will be encouraged to visit this site to read about the lives of veterans and the deep impacts that their past service has had. Our veterans maintain and uphold the freedoms we enjoy because they chose (and still choose) to step up to defend those freedoms. The folks who put this venue together got it right. Thank you for reminding us of the sacrifices our service members and their families made (and continue to make) on our behalf. I am recommending to everyone that they visit this amazing site. Just be respectful and keep things quiet to honor the brave souls interred here as well as their families. They earned our respect.

It's a Beautiful cemetery that honors the military men and women who have kept our country and…read moreothers safe.

Was met with snippy remarks by Marisole. When I asked who…read morethe owner was and if they could call back the call was ended with "I hope you have the day you deserve" My brother was tragically killed- an awful way to handle business when you are working with grieving families. Disgusting.

Horrible! When you have just lost your brother, the last thing you need is someone who is getting…read moreaggravated with you because you have questions. I have never had to cremate anyone before, so I had questions. Well, Teri didn't feel like answering questions, I guess. She was aggravated and responding with sarcasm. She even called me back to "prove me wrong" about the fact that I was talking to the wrong person at the Coroner's office, which happened to be the person that answers the phone, so that was out of my control. Thankfully, I found another service (Going Home Cremation Services) that was extremely nice and helpful and didn't mind answering questions. You really shouldn't be in this career field if you can't be nice; people that have just lost someone need kindness, - not aggravation and sarcasm. No surprise, when I called to cancel Covell's services, they didn't even ask why, since they just. don't. care.

My mother was buried in July 2025 still no headstone we are in March 2026 says it will be there in…read moreApril 2026. I dont believe it Due to tariffs I am told.

When I was in the process of selecting a memorial cremation service provider for my recent loss, I…read morealmost overlooked Skyway Memorial due to a negative review I had read on Yelp from years ago. Being in a state of grief, I was hesitant to expose myself to any potential negative experiences or customer service issues. However, I decided to express my concerns directly to Skyway Memorial and get their feedback before making a final decision. I am immensely grateful that I did because my experience with them under the new management has been nothing short of outstanding. From the moment I reached out to them to discuss my concerns, Kimberly at Skyway Memorial displayed a genuine commitment to customer satisfaction and understanding. She acknowledged the past negative feedback and assured me that they had undergone significant changes and improvements. Their transparency and willingness to address my concerns gave me the confidence to give them the benefit of the doubt and proceed with their services. I can now confidently say that choosing Skyway Memorial was the best decision I could have made. Under the new management, they have truly transformed their approach to customer service and exceeded my expectations in every way. Their professionalism, compassion, and attention to detail was exemplary throughout the entire process. The care and consideration they demonstrated during the arrangements for my loved one's cremation was exceptional. Kimberly took the time to listen attentively to my requests and preferences, ensuring that my requests were honored which provided comfort during an extremely difficult time. Her commitment to making the process as comfortable as possible and the way that Kimberly made me feel during the viewing made the moment even more meaningful which was evident in every aspect of the service. On the day of the cremation service, I was deeply moved by the level of professionalism and care exhibited by the entire team. Kimberly gave me grace and allowed me more time during the viewing to focus on honoring my loved one's memory. Furthermore, the staff at Skyway Memorial exhibited unwavering patience, kindness, and empathy during this difficult time. They provided a supportive environment that allowed me to express my emotions and concerns openly. Their genuine understanding and willingness to go the extra mile made a significant difference in easing my burden and navigating the process with greater ease. In conclusion, I cannot emphasize enough how grateful I am for the positive experience I had with Skyway Memorial. The new management has truly revitalized the service they provide, turning a potentially negative situation into an overwhelmingly positive one. Their dedication to customer satisfaction, coupled with their compassion and attention to detail made a lasting impression. If you find yourself hesitant to choose Skyway Memorial based on past negative reviews, I strongly encourage you to express your concerns and give them the opportunity to address them. The transformation they have undergone is truly remarkable, and their commitment to excellence in customer service is now evident. Choosing Skyway Memorial will provide you with the peace of mind and support you need during a challenging time. Thank you to all of the Skyway Memorial staff, Kimberly Myers, Sabrina, Sam, Ebony and Cindy for your exceptional service and for turning my initial concerns into a truly transformative experience. You have my deepest appreciation and highest recommendation.

Friendly, efficient, affordable. They made the process easy. I liked that there was absolutely no…read morepressure involved.

Everything they claim to be. My wife and I decided we did not want services or fuss when we passed…read more She preceded me and I made the call to Good Earth. They promptly showed up and took care of everything. No problems, no fuss. That is what I wish when I pass. Grieving is hard enough I wish everything else to be no burden on my family

I can't imagine a worse experience. It started with being given the wrong person's death…read morecertificates to being given wrong burial instructions. Why wouldn't a funeral director know the rules of operation for the National Cemetery for veterans? Especially when All Veterans is the name of the business! I was told that the cemetery would call to set up the burial so that the family could be there when our loved one was laid to rest. Instead I received in the mail a packet with the section and grave number where he was already buried. It was devastating for the entire family. We all felt that we didn't have the closure we needed. When I think of him buried with none of his family there just breaks my heart.

Our family used the Englewood location. Cathy was so helpful and caring at this difficult time…read more She kept us informed, shared good need to know information, even did the prayer cards, and obituary for us. I would highly recommend Cathy at All Veterans-All Families.

We had a prepaid funeral service and when my husband passed everything went so smoothly from the…read morecremation to the internment. At the time of such sadness, that was so helpful and important. I certainly do recommend Farley funeral home and Venice Memorial Gardens.​

I would not recommend Venice Memorial Gardens. Both my mother and son are buried there. I recently…read morehad a family dispute and in order to resolve it I contacted VMG and got the run around. They had trouble finding records, couldn't answer simple legal questions related to their burial policies, accounting department is apparently offsite they couldn't get someone on the phone to process a refund, all day. The lady I spoke with Cathy who was clueless about anything, not to mention she never expressed any compassion for my situation. I am convinced all they care about is taking your money in a time of grief then your just another number. Do yourself a favor and find another place to place your loved ones. Your response to my review lacks compassion and sincerity comes across very scripted. I have tried to reach your GM Danielle Bicker and again was given the runaround. Very frustrating!