I ordered a ring in December and it took almost 3 weeks to arrive. I had the ring one month before a stone fell out. I've sent several emails and pictures in regard to the ring to receive a refund. It's now April and they haven't responded except for to say they're looking into it. There's no phone number to contact them only an email address. It's ridiculous what I have to go through just to get a refund. read more

5 stars all around. Walked in on a Friday only to discover I needed a birth certificate for my daughter's piercing because she's a minor. No problem! Brooke assisted with making an appt for the following day. We returned Saturday and had a great experience. My daughter was nervous but everything went smoothly. We went in, completed paperwork and picked out her jewelry from a good variety of choices. I wish I knew the gentleman's name that assisted us. He was so kind and knowledgeable. Once we picked her piece, they serialize it and get the room ready. Brooke discussed, in perfect detail, the process and after care. My baby was in good hands! Process was quick with minimal pain (that may vary from person to person). Thanks to Brooke and Eternal! I wouldn't hesitate to come back and recommend a friend (or stranger lol). read more

Eternal Piercing - Piercing Near Me - Livonia, Michigan

Amazing experience! Brooke is awesome!! Explained everything step by step and made it all so easy :)

Got all my piercings done here as a teen over a decade ago, went back for more and it's still great as ever. The piercer Brooke is awesome. Knowledgable, sanitary, friendly. Nice high quality selection of jewelry. read more

What an amazing piercing team. From the time I initially called, all the way through my piercing experience and paying my bill. Customer service is second to none. Kind, personable, friendly, experienced and educated. This is a "full" service shop. Cleanliness was priority, comfort and informative every step of the way. My nose was a re-piercing. They explained the difference between their procedures, verses my previous piercer. And why they chose to do things the way they do. And it was a much smoother process and their choice of gauges and nose rings styles I preferred more. Amazing staff, amazing process, happy customer. When it comes to full service, prices include piercing, jewelry, saline spray and the follow up appt. This shop is amazing, go visit them. And tip generously. They truly are the best. read more

Eternal Piercing - Titanium grade, 18 ga, purple flower. Pierced by Brooke - Piercing Near Me - Livonia, Michigan

Brooke was an amazing piercer! she told us every step of what was going to happen before she did it and made us feel super comfortable. she talked to us and made great conversation which made the appointment even more enjoyable. she was super quick and efficient at her job and i would definitely go there again read more

Eternal Piercing - Piercing Near Me - Livonia, Michigan

I planned months in advance for this appointment and the lady who helped me was so helpful and patient with me. I asked a lot of questions because I've never had my ears pierced before. She was the highlight of my experience. However, I thought I cancelled my appointment but I apparently forgot to cancel it (this was my fault) but what I didn't like is how the piercer tried to scold me. He continue to lecture me on why I didn't show up and why I forgot. HECK, I don't even remember what he said and that was yesterday. Overall great initial customer experience, never got a chance to go in, and just remember to leave your attitude at the door read more

I have wanted my nose pierced since I was 16yrs old but have ALWAYS been too afraid. But this year for my 44th bday (November 1st) I decided I would be 44 and fearless... so my scared ass went decided today would be the day (about an hour ago to be exact). I'd read the reviews for Tyler so I had high hopes in spite of my fears. He did not disappoint... his personality helped ease my fears ...that and I had my good friend and my fiancé there to hold my hand. The whole process was really quick. I DID hurt like a BITCH I won't lie. But it was fast as hell...which helped. It's been about an hour since I left and I still feel the trauma to my face but it's pretty bearable... I'm hoping this part passes soon. But overall it was a pretty good experience. I've gotten the majority of my tattoos at Eternal since I was 17. So I already had faith in them. I would recommend them to anyone. read more

Eternal Piercing - My nose piercing!! - Piercing Near Me - Livonia, Michigan

This place is amazing for piercings. I went in to get a nose piercing (I already have an industrial and a tattoo) and they are by far the most thorough, friendly, efficient, and safe of all the places I've been. I just came here but if I ever get another piercing I'm definitely coming back. I never leave yelp comments but I had to because they were so awesome. He even gave me a "checkup date" so he can see if it's healing properly. They also have SUPER reasonable prices and clearly state everything and their prices on the front board 100% recommend and I hope I'm coming back. UPDATE: Once again I will commend eternal piercing (and Tyler) for being an amazing place. I always walk in and get the most warm and amazing treatment. Just put in my nose ring after having a stud for a few months and he was fast easy and did a great job. Always upbeat and nice. I drive an hour round trip just so I can go to this place and it's so worth it every single time. Truly the best piercing place. read more

Eternal Piercing - Piercing Near Me - Livonia, Michigan

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Very nice people , from the time I walked in to walking out everyone was friendly! Brooke was awesome go see her! Thanks Eternal for a great first experience ! I will be back read more

I have been pierced here multiple times and each time I have had a pleasant experience! Everyone who has pierced me was super nice and talkative. They are great at what they do and make it as painless as possible (: they are sterile and thorough with the after care instructions as well. Just try and remember to pay with cash because they charge you to use your card. Also the piercings are a little bit on the pricier side but that's because you're paying for quality. My sister went to a cheaper place and they didn't even clean her skin before piercing! Also when you want to change your jewelry and can't get it out your self you can bring them your jewelry and they'll change it for free. They usually only have one person piercing at a time because they only have one room so if you're impatient try and go on a week day during the day. They won't be too busy. I've bought jewelry there before as well and its very good quality. For me, if I'm altering my appearance in any way Iwant it to look good so I take quality over price any day. I don't go anywhere else for piercings and always up talk them! read more

Eternal Piercing - Getting my tongue pierced! - Piercing Near Me - Livonia, Michigan

Brooke was amazing. I went in to get my nose re pierced; I had taken it out because the hoop I had was bent out of shape and then lost my stud. Brooke was nice and said since that I had my nose pierced for a while and I had my nose ring out for a week she can stretch it. It did hurt but it was worth it. Definitely will go back to get more piercings. And the cherry on top Brooke and Tyler are both APP members read more

Eternal Piercing - Piercing Near Me - Livonia, Michigan

Just got a helix piercing! Like the other commenters, I was impressed by the cleanliness of the studio, and the professionalism of the people who work there. The receptionist and Brooke were both super friendly and helpful. Lots of jewellery options to choose from, and I thought the prices were reasonable. They took time to explain everything, including aftercare. Safety is a big priority, clearly. Some nerdy comments - I'm a microbiologist, and was happy to see the autoclave (where they sterilize your jewellery after you choose it), complete with a recent inspection sticker. Certificates are posted showing that the piercers have had bloodborne pathogen training (among other certifications). Brooke's aseptic technique was excellent. I also appreciated her letting me know what she was doing, and what to expect at each step. She was wonderful - it was quick (if not quite painless), and I am thrilled with the result! While they apparently can take credit cards, there's a $5 fee (which they warned me about when I called earlier), so you probably want to bring cash. read more

I came here with a friend for my navel piercing back in November she recommended this place, everyone was super friendly and my piercing is so cute I love it! Thanks again! read more

Had my nose pierced this last October. The woman there was extremely professional and knew exactly what I wanted. Very clean and sterile and my piercing is wonderful! Looking forward to having it changed out to a ring when I can. Highly recommend eternal for body piercing! read more

I have been pierced here previously and had a good experience. However, the customer service leaves A LOT to be desired. A while back, I had come in to purchase some jewelry. I found what I was looking for and asked to purchase it. I was asked what it was for and I said that I was either going to use it in my tragus and/or get a Madonna piercing with it at a later date. I was asked if I was going to be pierced at Eternal and I told them no, because I have an artist that worked elsewhere. I was then told (with quite a pissy attitude) "Ya, no. I'm not selling you jewelry so that you can go and get pierced somewhere else. I'm NOT going to do that". I haven't been back since and I am always quick to let others know of my experience at Eternal Piercing. Hopefully they have stepped it up a bit in the customer service department since my last experience. read more

This is the only piercing parlor where I feel safe having work done. While the staff isn't a bunch of smiley, happy go lucky sunshiney types, they know what they are doing and respect your decision on what piercing you want. Their piercing prices are reasonable, but I would really go somewhere else for jewelry. They take their work seriously. Clean piercing rooms, clean floors, sterile equipment, and a thorough knowledge of piercing. While I pass half a dozen other piercing parlors on my way, I know I will always be treated with respect here, and know they know what they are doing. read more

I've been going to this shop for a while now- regardless of whether it's Tyler or Brooke working as the piercer it is always a wonderful experience. Shop is clean, staff is amazing and very helpful, price is worth the quality of service and jewelry. Extra bits of information- staff is very good with service animals and a safe / good place for LGBTQ clients. read more

I go here for all of my piercings. I've had piercings done by both Tyler and Brooke. Tyler pierced my industrial and Brooke has pierced my septum, tragus, daith, and two cartilage piercings on the top of my ear. Everything is clean and professional, I always recommend this shop to my friends . read more

Eternal Piercing - Tragus daith and two cartilage piercings done by Brooke. - Piercing Near Me - Livonia, Michigan

Fast, efficient, and very helpful! My nose ring fell out and I needed an emergency replacement. Great selection of colors and reasonable pricing. read more

It's been awhile since I got any piercings - so I looked around for reputable shops and actually listened to my fiancée. This place was fantastic - was definitely worth every cent. From the cleanliness of the shop, to the receptionist, and of course how great/personable Brooke was. If I end up getting anything else done I know where I going. read more

I visited here yesterday after looking for a new piercing shop try. I was VERY happy with the experience. This place is extremely professional and friendly. The lady at the front desk was super nice and explained all the jewelry choices and prices in detail, and then gave me her recommendations. After that they used an autoclave machine to disinfect and sanitize the jewelry right in front of you. We then proceeded with where I wanted the placement on my ear to be, once both me and my piercer were happy with where the dots were she sanitized my ear with iodine and we went ahead with doing to actual piercing. Everything went super quick and easy and I'm in love with my new peircings (double tragus)! They even gave me a paper with aftercare instructions and tips and tricks to make the healing process as easy as possible. With the jewelry included and a FREE bottle of cleaner it was a total of $90. This will definitely be my new go-to shop. Thanks again for the piercing Brooke! & nice name too btw ;) read more

Eternal Piercing - My double tragus done by Brooke! - Piercing Near Me - Livonia, Michigan

So I got a shitty septum piercing done at another shop and I really wanted it out. I spent all night last night trying to get it out with no luck! It was crooked and way to far back. I called eternal and was told to come in, even though I had this piercing done at the another shop. The guy (I didn't catch his name) was friendly and helpful. He got the piercing out within 10 minutes and I was a happy camper! He told me what they did wrong at the other shop and was really sympathetic to the pain it was causing me. The guy was super nice and seemed knowledgeable about piercings. The environment was clean and sterile. They had a large variety of jewelry to choose from. I will definitely be back to get it re-done once this hole heals up. :) read more

Absolutely my go to for anything related in the piercing business. They are very professional, knowledgable, sterile and full of very rad people. Tyler is excellent at his craft and is very customer friendly. He treats every customer with respect and courtesy. I highly recommend this business! 5 Stars for Eternal Piercing and I will definitely be back! read more

I walked in, and asked about an industrial piercing. She barely looked at me, did not stand up or ask me to look at my ears or anything. After looking at me for maybe a couple seconds after I asked, she said a blunt "no", and didn't give an explanation or give other options for piercings. The receptionist was very rude to me. I went to another piercing place and they said I was actually well equipped to receive the piercing, and did a great job, as well as being much more kind. Maybe she was just having a bad day, so I'd like to give the benefit of the doubt. Unfortunately overall I had a bad experience. read more

Girl at the front desk at the tattoo location was so rude. I needed some piercing work done. Two days in a row no show of the piercer. Their tattoo parlor did seem pretty clean and cool but don't waste your time if you need piercing work done. read more

I had my nose pierced around ten years ago, and it was worst. I had to take it out due to problems with infection. I've never forgotten that level of pain when it was done, but I wanted it done again so I finally got up the courage to do it. Tyler was AMAZING! I expected the same level of pain as before, but he was so fast and it hurt SO much less that it actually made me smile while he was doing it. He made me laugh so I wasn't so afraid, and then he did such a great job that I can't imagine ever going to anyone else. He took the time to tell me exactly how to care for it, answered any questions I had, and told me to come back in a month so he could look at it and make sure it's healing right. I'm so proud that I handled it so well, and I owe that to him. Thank you, Tyler! read more

Stopped by the shop today to install some jewelry in my tragus, which had slightly closed but was able to get a regular earring through. I'm too much of a wimp to push a gauged piece through myself. Brooke was so helpful and very accommodating. She installed the hardware with no charge and no problems and then fitted me for the perfect nostril hoop. Was happy to buy jewelry from her since she was so nice to let me try it out before I made my decision. I will always recommend Eternal Piercing and now have high regard for Brooke! Best place around! read more

Today, Brooke pierced my tragus. I've been pierced before, but never on such thick cartilage. She did a great job making it quick and virtually painless. She thoroughly explained the after care cleaning process and even gave me an after care sheet with her phone # if I had any problems. I could not be any more happy with the results. The pricing wasn't too bad (40) compared to other places like Pangea in Ann Arbor. My only regret is that I did not leave a tip because my friend paid for me. So, Brooke, if you're reading this - I PROMISE I will come back and get the triple helix piercing from you and tip you double. Thanks so much for being kind, caring, and all around awesome! read more

Absolutely loved this place!!!! I had my nose pierced and staff was super friendly, i was a little nervous but the joked with me the whole time which put me at ease, definitely recommend! read more

The woman at the register looked at me as if she did not want to help me. She was very nasty to me , I repeated to her 3 times what I needed and she repeatedly was nasty to me, and as I walked out the place she said "WTF" in front of the other customers she already helped. There was NO professionalism at all! read more

I love this place. I got my nose and belly done here. They are very good at what they do, they are so helpful and are such kind people. I would recommend this place to anybody :) read more

When I walked in it was exactly what I was hoping for, it is a well-kept establishment that exudes an aura of professionalism. My wife decided she wanted to get a helix cartilage piercing here, after finding it on the association of professional piercers' website. Tyler was very personable, charming, and thorough in explaining every step of what he was doing. His certifications and diploma are on clear display, as well as the inspection check sticker on their autoclave. Every single signal you get from when you walk in the door really makes you feel confident and safe you picked the right place. As far as anything negative, they had a Visa/Mastercard sticker on the door, but there was a sign on the counter asking for cash only (maybe the machine was down that day). I guess I would have preferred to pay with credit card, but I always bring extra cash to small businesses because this is not an uncommon situation so I didn't even ask about using a card. So, it ended up being inconsequential, but try to bring cash with you just in case. read more

I had the absolute BEST experience here yesterday I am definitely a naïveté when it comes to piercings, and the staff was extremely welcoming, accepting and knowledgeable from my first phone call to following my piercing. It truly made all the difference, as I was consumed with nerves, and it took me several minutes to get out of my car, where I didn't realize until after that I'd left my keys in the ignition Brooke is a consummate professional and was so sweet and patient with me. May was awesome too and chatted with me while I waited. She made me laugh and helped me relax and breathe. Thank you both for a memorable and truly positive experience and wishing you continued and much deserved success I can't recommend this place enough. read more

I got my nipples pierced here today and the whole experience was great! They were very personable and friendly and funny. The process was smooth and fast, and I love the result (they know what they're doin')!!! They were so sweet and welcoming, I'll definitely recommend them to everyone read more