Hi - I want to report about couple of experiences at Eternal Medspa with Leena that I felt were not completely honest and felt taken for a ride
1. For BlackFriday (Nov-2020), I approached Leena about their promotion on groupon for doing large cool sculpting applicators for $562.50. She said the price did not meet MAP pricing but she will match it and suggested I buy directly from her. We agreed to do 2 large applicators for around $1100. When I went to make down-payment she said she cannot honor the price and best she can do was $2000 for 2 applicators. I was very dissapointed that a commitment made to me could not be met. I've the entire correspondence on texts and happy to share for verification.
2. I had signed up for mscuplt about a year back with Leena (Nov-2019). I had seen the offer on groupon and Leena recommended I directly purchase it from her facility instead of Groupon.
It has 4 sessions. When I visited the center, Leena said that my stomach will not be able to handle the 2 probes and if I was ok with sharing the probe with another person (who was marketing person for her). I agreed as I took Leena's recommendation as the expert. For first three sessions, I had one probe and the 2nd probe was used by Leena's contact. In the fourth session, Leena's contact was not there and Leena asked me to use both the probes in the session and I was able to handle it with ease. I was surprised why I was not allowed both the probes for the first 3 sessions and felt was mis-guided.
I want to post this as guidance to other customers who need to watch out for these pitfalls as they discuss services with Eternal Medspa. read more