I am with Chino Hills family group,staff is professional and friendly,…read moreThe Doctors are awesome, Dr Moreno, Katy, and Chrystal are caring, they take the time to listen, they really care about their patients, the really hear you. I have 8 family members who also got to this practice.

The type of care I received was for allergies, hives and sneezing. My first time there was to meet…read morewith the PA not the doctor her name is Mercy at Yolanda Grady's office in Chino. The office wasn't very clean and the staff was helpful but when the PA walked in with lap top on hand she totally disregarded the reason I was there. So she went on to ask questions about my medical history and family. For a good 30 min of being drilled she suggests a Covid shot, Shingles, Tetanus, Pneumonia and a referrals for bone density mammogram, colonoscopy etc. and the list goes on and on. I said to her that she was overwhelming me and I wanted to address the reason I was there. She continues to check my teeth and tell me I have a cracked crown WTH???? I wanted to run out from there finally I got her to request an injection for my allergies and she said "Any over the counter medications will do Claritin, Allegra Hives" to keep taking them. It was an awful and stressful visit I never met the doctor but she thought she was. I will not be returning to that office again. I thanked the ladies at the front desk for their help but beware walking past that door.

Very caring took her time The staff was very nice and caring…read moreI would recommend Dr Stockford to anyone looking for a female doctor Clean office

The best thing I can tell you about doctor Stockford is that she listens. Hard to find a doctor…read morelike that today.

I'm disgusted on seeing bad reviews for Cucamonga Valley medical group! I have been going here for…read moreover 25 years and I have nothing but respect for all of the employees and physicians in this group! It makes me sick to my stomach that somebody would post a picture that I'm sure she didn't know you were taking of the most sweetest front employee saying she was trashy! You should be ashamed of yourself. She is one of the reasons that I continue to go after a spinal cord injury to this group. She is a definite asset to this company and her physicians. She has been nothing but considerable sweet and nice to me with all of my needs. Be kind people!

The staff at this location are friendly, professional, and welcoming. My only concern was the wait…read moretime. Despite having an appointment, I waited about 15 minutes to be called back and another 20 minutes before seeing the medical assistant for a simple medication refill. While I was waiting, another patient became frustrated because they had checked in through the mobile app. The front desk staff, who were very kind, didn't appear to be aware that online mobile check-in was an option. Addressing this process could help improve efficiency and reduce confusion for patients. I was also concerned about patient privacy. The walls seem very thin, and conversations from nearby exam rooms were easy to hear ( very loud), which may be an issue for patients who value confidentiality. Overall, I had a good experience, and with improvements to wait times, the check-in process, and privacy, this office would be even better.

I've been coming to My Family Medical for a whole now! Really amazing group of doctors and staff…read more They truly make you feel like Family. They are local. Near hospitals and every necessity you may need, before during or after your appointment. I would recommend the Medical to my family, friends and others.....FOR SURE!!!!

I don't know who took over my family medical group Which has…read morebeen my group for many years With just one phone call I can tell the business has changed and not for the better. First they stated they don't take same day appts Then another girl came on the line and asked me all the same questions and stated they don't have any openings Then she repeated my symptoms all wrong I corrected her and she stated no openings at all said I should go to urgent care There was no customer service No business etiquette No care in their voice Just matter of fact . I guess now will be the time to change since my insurance has dropped my primary Sad sad sad Never been treated this way there

I had to come here with my daughter who was sick. Upon arrival every seat in the waiting room was…read moretaken and several people were standing up waiting. I one was at the reception desk, but she soon arrived and was very nice and polite. Even though there was a lot of people waiting, it only took about 30 minutes to been seen. The care staff were very friendly and helpful. They addressed all my daughter's health concerns.

Do not go here. They told me they were in network (I paid my copay) and then over a year later said…read moreI wasn't in network and charged me $350 without warning and they didn't allow any leeway with the charges. Billing is very heartless here. The care and wait time at the actual facility was fine, but not worth a total of $420 for two visits, I could've went to the ER and paid cheaper.

I've been a patient of Dr Li since 2024, and my family has been going there since we resided in…read moreEastvale for years. Dr Li takes very good care of me and my family, and gives us great advice including when I needed tests or health requirements done for certain things like TB blood test for work, filling out forms or getting physicals done for it. She also offers lots of convenient times for patients to be seen in early morning and afternoon appointments for those on tight work schedules. And tho we need to go to labs and do shots at the pharmacy or separate facilities, when the results for them come out the office staff are very prompt and contacted me via email so I have the paperwork ready without needing another trip. Superb service and very clean office, doctor is very knowledgeable and understanding of patients. I will continue to go to this clinic as an IE resident !

I'm no longer dr Li's patient because she had to down size, but I just wanted to leave an overdue…read morereview. Dr Karin li is such a great doctor, one in a million! She is very knowledgeable and always willing to find different ways to help. As I got older I became alittle neurotic about my health and she took the time to explain even the most far fetched fears I developed reading online. I will miss her! It's hard to find great doctors that that can provide such good care.

Everything went great like always! I love Dr Raimel, it's so hard knowing my son who turns eighteen…read morenext year won't be able to see her anymore! His been coming to her since he was baby! She was also my nephew and Goddaughter's dr, I recommend her 100%! Office is always clean and the staff always welcomes us with a smile! I will miss them!

I love this office. My sister was a patient here and I brought my baby here once she was born I…read morelove the office. I'm not too picky on which provider I see because Dr. Rai and Girly are so amazing! The staff is amazing! They always manage to fit me in and I have no issues getting my baby in when she's sick! 10/10 recommend.

NP Annie is so kindness and nice. My family felt blessed and appreciated her treatment and care.read more

I went in 3 weeks ago because I had an extremely sore throat and couldn't speak. Had to call off…read morework and went here to get a note for my manager. My entire visit took about 5 minutes. The female nurse that saw me basically shined a flashlight down my throat and told me I had some sort of viral infection and gave me Amoxicillin. Finished my entire course and eventually my body broke out in extreme rashes and hives. Went back here again and this time a male nurse saw me-- super rude, impatient, and seemed to be in a rush to get off work as he was at the front desk chatting with the receptionists and complaining about his job. My visit was also somewhere around the 5 minute mark. He immediately gave me Prednisone and sent me off. Prednisone didn't do anything. Went to AFC Urgent Care in Chino Hills instead and they asked me if I had been examined properly and had any tests/labs been done and I said no. They suspected I had mononucleosis and that prescribing me Amoxicillin causes the type of rash I am experiencing. Basically all of my struggles with this skin reaction could have been avoided had the nurse that originally saw me for my 'sore throat' properly examined me. TLDR; the front desk receptionists are kind and patient in my experience. There is a lady doctor that works here that is also very kind and patient. All the other NPs they have treating urgent care patients are rude and unprofessional and always in a rush to get you in and out as quickly as possible.

Dr. Lopez is an amazing OBGYN he listens to you and cares about your health and the health of your…read morebaby. The office staff is amazing they always help you and make you feel welcomed. Dr. Lopez took amazing care of me and my babies for both of my pregnancies

Tried to call. Mailbox is full. Trying to ask them questions about what insurance they takeread more

Took two hours for the doctor to see us. We showed up early to our appointment, but…read more... The doctor was super kind and took time when seeing my husband. He was the best part of our experience here.

Ever since it changed from vista medical group the service has become horrible. I called Sat…read morebecause I was out of blood pressure mens and they are now closed on Sat and Sundays. Called Monday 7 times ...at 9:58am 11:10am 1215pm 1:22pm 1:58 pm1:59pm and again at 2:30pm then drove there to se if they went out of business. Walked in and was greeted. I asked if they're phones are down? The lady at the counter with (with a smirk on her face said that they go to lunch at 12 and I told her ive calling since 9 th8s morning. She'd said that they are short staffed. M8nd you I saw 3 ladies up front like usual. She said she will send a message to the practioner on duty. And told me its been awhile since they had seen me that they need to see me so I made an appointment on Thursday just need a few pills to get me by. Said they would let me know. No call Monday called them today Tuesday with much higher blood pressure and they said they pass it through seeing I have an appointment in two days. Called cvs and nothing has been placed. Called them back and they said they can't prescribe me anything. They dont care and dont try to take care of situations that is life threatening. Will not spend another dollar there again. HORRIBLE!!!!!!