TL;DR - It's a conference venue. Nice looking place, but some frustrating toilets!
Came here for a conference recently and first impressions were great. You come up a big escalator and turn right into the venue, and it's very sumptuously decorated. The main spaces where talks take place look great and have good AV and sound. The two day event I was here for proceeded without a hitch. The circulation space between the meeting rooms is nice as well, and catering was good.
My biggest gripe here was the toilet situation. Firstly, the hand dryers are remarkably flaky... every single time I went in there, there was a carousel of gents moving from one dryer to the next trying to find one which would stay on long enough to actually dry your hands. The other issue was at the end of the conference... the gents toilet hadn't got many cubicles and the first one I went in was blocked, the second had no paper and the others were all occupied. It feels like there's not enough toilet capacity for the number of attendees, and like the venue wasn't keeping on top of maintenance.
That's quite a small grumble in the grand scheme of things, but when you need the loo it's pretty serious! read more