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    Recommended Reviews - ExCel London

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    2022 Pokémon World Championships Arena inside hall of ExCeL London.
    Ting A.

    An enormous venue that seemed to be endless from one end to the other. We had finally made our way here for the 2022 Pokémon World Championships after it was postponed the past two years. The space easily accommodates a few thousand people without making one feel suffocated. Inside has ample dining options, albeit unsurprisingly overpriced for the quality, and sufficient seating. Restrooms are regularly spaced across hallways, many requiring a trip down the stairs to access. Space outside of the convention center is also utilized for outdoor events. Free Wi-Fi is accessible. The location is conveniently connected to the Custom House station. We rode the Docklands Light Railway (DLR) directly from our hotel, which was a relief as it was not impacted by the planned rail strikes. It is at the outskirts of the city so there is not much to do in the surrounding area. Many people rode the nearby cable cars from the Emirates Royal Docks to go to the O2 for post-event entertainment.

    Great view of the warships and military equipment at DSEI
    Shasha K.

    Great convention hall with prime location. There are lots of choices to eat and security/staff is very helpful. Because of the sheer size of the show I got lost a couple of times and redirected in wrong directions when trying to find the appropriate show services. For DSEI they had a lot of security. The West Gate is close to the pier and lots of quiet restaurants which are pretty good. The Custom House DLR was closed when I went so I had to stop at Prince Regent towards the East Gate

    Joanne M.

    A great size place with many exhibitions to be held and eateries Went along to the cruise show and was very well spaced out the stalls

    Gina K.

    Amazing location by the water. Easy access from the DLR and home to 2012 Olympics Taekwondo Events! I remember there being only 3 coffee shops so when it's rush hour or before certain events it's just too crazy. Get your coffee fix before. I was here on 2 different occasions and didn't eat inside Excel but opted for really good Chinese across the street at China Palace Excel http://www.yelp.co.uk/biz/china-palace-excel-london. Horrible name but good dim sum. The Excel is huge and it's up to the Show's producers to make something of the space so each event will be different but if they're big enough to make it to the Excel it must be something good!

    Amy P.

    My first London Comic Con, wow what an experience! Stormtroopers, Dead pool, Superman & Batman were some of the guests that joined me & my friend David at Comic Con this weekend (27-29 May 2016) 60,000 people showed up today a fantastic atmosphere bringing out the Geek in me. Across the weekend 120,000 people showed up. Over 500 stalls with private collectors selling memorabilia, posters and collectors items. The best bit about this event was seeing the people dressed up. I met a guy that had paid £2,000 for this Iron Man outfit (have a peek at my photos) Guest celebrities were interviewed in front of a live panel and also signed autographs for dedicated fans. I had the opportunity to interview the main cast members of Agents of Shields & Poppy Drayton from Shannara Chronicles all very pleasant in a relaxed environment. You must go to one of the Comic Cons once in your life, its such fun with a really electric atmosphere. Next year I am not interviewing so I can dress up as a minion ha ha!

    The Pall Mall Barbers stand at Salon International at the ExCel
    Daniel D.

    A great facility I have been doing hair shows here over the last few days and have been very impressed with the facilities and the genuine kindness of 90% of the staff. Two things that could be improved to make it 5 star; £15 for car Parkin is quite high & the taps in the bathrooms do not go far enough into the sinks (small detail I am getting picky now) Great facility & great staff = happy Daniel

    Tammy M.

    This is the prettiest convention center I have ever seen! I was expecting a coffee bar and a bunch of rooms but this place had a full food court and other retail businesses heading toward our events . A great place to host feature or promo a brand with the high volume of foot traffic . I came for a hair show and I was not disappointed

    ExCel London during the World Travel Market
    Cheylene T.

    I've been here twice now. Once for the relatively small Destination Star Trek Convention and a second time for the massive World Travel Market. This place is pretty good as far as convention centres go. It's modern with nice facilities.There is a main concourse with loads of cafes that splits the north and south halls. The layout is simple and getting here is a breeze - take the DLR to Custom House or Prince Regent and follow the covered walkway. In the warmer months it can get pretty gosh darn hot inside, so remember to dress accordingly. Also, the food lines can get pretty atrocious during a large event. My advice would be to eat before 11am or after 2pm. If you do that, you'll be fine.

    Daniel J.

    I remember the first time I visited The Excel Centre, it was actually just as it was opening. I met a friend of mine nearby and we ended up there quite randomly. We walked around completely bemused; what the hell was this empty place for?. Eventually of course, we found it - this is something that London has been missing; a centre for major exhibitions that is modern, practical and spacious. Well it is modern, and it is spacious - so much so that the Car Show and other major shows have left Earls Court and come here. However, I wouldn't say it's the most practical. I mean, try getting to Royal Victoria Dock on a Sunday. Every time I have been to a show/exhibition here; there have been weekend works on the DLR, which tends to be an ongoing thing. It's frustrating as the Excel would be perfect if only attached to an Underground Station. Other than that; it's good. It is a bit too modern and bland compared to Earls Court or Olympia; but it does the job and if you're an events organizer then this is probably your best bet. Also, as someone visiting, it's in a really lovely area next to expensive housing and a nice, former working dock.

    Darren G.

    Visited this venue for Star wars celebration, from victoria its a bit of a journey on tube and drl but well worth it. Very spacious with allot of restaurants inside. But i would recommend a pack lunch if ur attending a big function here. Staff and attendants really helpful, the only drawback is the free WiFi isn't great if u suffer from bad signal

    Bett conference
    Tara K.

    ExCel is by all means like most large, generic conference centers... with the added bonus of being just far enough from the the heart of London to be a bit of a pain to get to. Depending on who is running the event, the place is generally pretty cold.. I'm relatively convinced it's to keep people awake.. It's worth bringing a jumper. The food selection is not terrible - although if you spend more than a few days at a conference, you might find yourself yearning for slightly more variety in food.

    Helen M.

    Excel is basically a warehouse for exhibitions. It's a huge aircraft hanger style hall. The exhibition halls, each of which could house a small moon, line a central walkway. There's plenty of food outlets along there, but they are all chains. Yes you can find something nice to eat, but don't expect it to be original or a bargain. Most of the loos are squirreled away downstairs, as are the cash points. On one side there's also cafes overlooking the river beyond the halls. It's not somewhere you'd go unless it was to attend an event. But I guess it does pretty well at housing them! The area around Excel is also well catered with hotels, generally relatively new and cheaper than average for London, making this not a bad place to stay in London. You can get there via the Docklands Light Railway, which is an experience in itself! If you want to see what's on you can check this website: http://www.excel-london.co.uk they host a mixture of private/trade shows and shows open to the public.

    Qype User (kristi…)

    Attended World Travel Market here in November 2010 in the new ICC halls. Opened in July, they up the capacity of for Exhibitions and events by another 30,000 square feet. A new entrance on the Eastern side of the complex from Prince Regent DLR stop opens into a central concourse with glass roof. In the concourse there are many food retailers selling everything from pie and mash to sandwiches and sushi. The new halls are on either side of the main concourse and link through into the existing facilities and Platinum business suites. The design is very modern with white floors and red and yellow accents in the media suites etc. Great modern centre, the only thing that help it to lose a star is the price of the food - pretty exorbitant for the captive markets at trade shows. To be fair that is the case at most centres at Birmingham and Manchester too.

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    3 years ago

    Great experience, this is a very well thought through exhibition space with good hotel facilities!

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    3 years ago

    from the facilities to the size of the centre, I couldn't think of a better place to hold expeditions

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    ExCel London Reviews in Other Languages

    Review Highlights - ExCel London

    Jump on the jubilee line to Canning Town then it's a short hop on the DLR to Custom House or Prince Regent depending on which end you want.

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    Concrete - Bar

    Concrete

    (9 reviews)

    ££

    Shoreditch, Bethnal Green

    A-OK. I don't like places that advertise one cover charge…read morebut then change the rules whenever they want. I think is disrespectful. It's not about the amount, of course I can pay 3 extra pounds, it's just inappropriate to raise the price just because you felt like it. I also don't appreciate separating groups that are in the queue together, or for that matter, leaving people in the cold just to make the place look crowded, cooler, funner. We were in a group of four, they let two friends in and left me and my other friend behind for 45 minutes. We're texting back and forward the two people that were inside and they said the exact words: "I don't know why you are still waiting. They could fit 30 people and a jacuzzi down here". So yeah, thanks for that. So far you would say it was a terrible experience right? Well yes, but the music saved it all. The DJ was great, the drinks were affordable, the toilets were clean and the location is very convenient. If you want to grab something to eat before dancing, just go upstairs to Pizza East and have a nice slice (order one for me too). Beware: this places closes at 2 am, and if I were you I would pick my coat from the wardrobe 10 or 15 minutes before they start to turn on the lights.

    Fun, fun, fun! After…read morebeing booted from our table on the dot of 8pm upstairs at Pizza East, we wandered down to Concrete to carry on the party. We were ever so early because besides the bar staff, there were only two other people down there. No matter, we were able to make our own fun. The cocktails here are amazing. After the bar staff dissuaded our friend from ordering Jagerbombs, they persuaded her to order a round of Concrete Flips (Espresso, Amaretto, Kahlua, Egg and Sugar). Yum, yum, yum! Because we never learnt our lesson about mixing spirits, we ordered a delicious round of white peach Bellinis. I highly recommend. By the time we left, the place was rammed and it looked like people were settling in for a heavy night of drinking and dancing. I'm definitely going back!

    Express by Holiday Inn

    Express by Holiday Inn

    (5 reviews)

    £

    Canning Town

    Let me start review by saying thanks to Tara (Hotel Manager) for doing her best to provide Customer…read moreService. However Hotel management operational standards did not let her excel at her Job. Had to go through lot of unnecessary drama during my stay however i will keep my emotions away and showcase what i found not ok from Guest experience perspective. I originally booked the Hotel for 2 Weeks , Got a fantastic deal. Tara welcomed me at the Front desk, adjusted the pricing for me and gave me a bottle of water. 1) I requested for quiet and bigger room as i am going to stay for 2 weeks, However i ended up in a match box sized room. The front desk folks made me believe that's the best room they got. I would have appreciated honesty in this regard as later i found out there are much Quieter, bigger and nicer rooms available. 2) Elevator on my side is consistently faulty, Thankfully elevator on the other side of the Hotel is working. However its a maintenance problem and customer inconvenience. (It broke down at least for 3 days during my 7 day stay) 3) on Day 4, When i got back to the Hotel in the evening (5 PM) I found water leaking out of the Toilet and not flushing. I am exhausted and repeatedly tried to call the front desk for over 20 mins with no response. I dragged my feet down to the reception to report the problem at 5:30 PM and i got a response that operations are gone for the day and they will arrive the next day morning. Hotel manager did Offer me for a room change. But from my point of view , i am all settled in and if i had to change rooms,i have to pack & Unpack everything. Simple solution should have been calling a plumber and fixing the problem. I am very unhappy at this point. I am tired and my evening which is supposed to be relaxing turned into total chaos for not able to address a simple issue . As a guest , all that i care is not being bothered by unpleasant service related circumstances . 4) Unhappy me told the hotel manager that i would like to check out. Instead of finding a solution , she tried to penalize me for early checkout. This is like putting gasoline in fire. and then disrespected me by offering me free points. I dont care about free stuff, all that i care about is relaxing stay experience. I travelled several miles from home and paid for the hotel not to go through poor service experience. 5) I reported the inconvenience to the IHG Guest relations. and that night Hotel manager moved me to a new Room (spacious). I packed the luggage and moved myself to the new place. It's late in the evening and until the next day i did not look at the cleanliness of the carpet of the room. Hotel manager is not happy that i complained to the guest relations. 6) When i woke up next day i saw massive stains on the carpet in the room. Seriously It looks like Poop & Vomit (Look at the pictures) & appliances in the bathroom are not cleaned or maintained properly. I once again took this to the notice of the front desk and the lady did a walk through and offered me to change rooms again. So the Rooms are Untidy and not clean. It made me question the health regulatory standards in London. Disgusting i must say. 7) That evening they moved me into another room ... again i have to pack all my belongings and drag my tired ass into the new room. Comparatively cleaner but Still got those black stains on the carpet. I once again called the guest relations and updated the ticket with what's going on. 8) The next day, Right infront of the front desk i was confronted by the hotel manager for raising complaint with the guest relations. I dont want to get into the drama that happened But i once again want to say that Hotel manager Tara did her best to provide customer service however she is failed by her management. She doesn't have ultimate power to serve a customer. However i consider this unprofessional. If she had to talk , she should have requested sometime and spoke in the lobby area away from other guests. I did not say nothing about leaving however Hotel Manager said i can checkout anytime i want. Keeping emotions aside, Hotel management is asking me to checkout because i am questioning their untidy rooms and poor operations. 9) I care less about the drama but Hotel tidiness & operations is the most important factor for me. A rather simple solution is being turned into a uncomfortable situation to a customer. I cannot stay at a place where it is hazardous to health and not a relaxing experience. Plus i was unprofessionally treated. At that point i decided to leave the hotel to Marriott brand. Let me tell you, total 360 degree change in experience. My rest of the stay in London is excellent and i highly regret staying at this location and had to go through all the drama in place of Customer Service.

    The hotel was really far away from pretty much everything, but that's why I was even able to get a…read moreroom there. It was a last minute booking for a sat night and everywhere in town was booked up unless i pay more than 300 pounds for the night. Anyways, I figure one night in the Docklands wasn't the worst thing in the world, with the tube being a block away and all. The hotel was pretty much what I have expected it to be. It was clean and neat and everything was at its minimal. The bathroom was clean, the shower was hot, the tv worked fine and the beds were pretty decent. The continental breakfast that came with the room wasn't as good as the breakfasts I've had at the other Holiday Inn Expresses, but I guess it depends on the region/culture. Overall, it was a good deal and great for a short stay.

    ExCel London - venues - Updated May 2026

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