Super friendly! Flexible and responsive to all my communications. excellent prices! You can trust…read moreyour bike with John.

Knowledge, efficiency, personable, effective, reasonably priced, service while I waited and watched.read more

Very knowledgeable and helpful staff. I got my Trek bike from them and love that the maintenance…read morepackage is included with my purchase. Makes me feel comfortable because this is my first road bike EVER. I feel like they have my back, if I need them to and that's a nice feeling. Highly recommend this place, good selection, excellent service and great products.

I have been coming here for the past few months and the service has been exceptional each and every…read moretime. The first time I came in I had my girlfriends old bike and I needed to check to see if her flat tires were because of holes or not. They checked for free and when they saw that my tubes were fine they filled them up with air and sent me on my way. I came in last week and I had my tires air pressure filled up, again for free. I got my first flat this past weekend so I had to go in yesterday to get it fixed and the tube and service was pretty quick. Tim took the bike ran a check on my rear tire and took it back to fix it. 10 minutes later he was walking out the back with my bike fixed. The service here has always been top notch and I am very fortunate to have been so close to this bike store. Tim in particular has been the most helpful guy and always super nice to me. I am not sure if this place is expensive or not since I do not know too much about bikes, but the service is top notch so I would take that into account.

Friendly folks and knowledgeable sales and tech staff. All are eager to help. I had a weird issue…read morewhere my rear wheel wasn't turning freely and they found the issue.

I came here to get my bike tuned up and appreciated the quick turnaround! It only took two days for…read morethem to get my bike ready (other shops I called had wait times up to 2 weeks). It was so nice not having to be without my bike for long since I'm training for a race. The amount of selection for accessories is also great, and all the employees have been super friendly. It feels like the prices are very reasonable too so I'll definitely be back for future repair/tuneup work and shopping.

My wife and I had bikes that we hadn't ridden in a very long time, and were in dire need of repairs…read moreand sprucing up. Matt did an excellent job fixing what needed to get fixed and getting both of our bikes in tip top shape. He spent a lot of time going over with my wife what needed to be fixed and what our options were. He was very thorough in his explanations and work, and it's clear he takes a lot of pride in what he does and he's very good at it. The service really is top-notch, which I appreciate. The pricing was reasonable, and we both are happily riding our bikes more now, thanks to the Cycle Surgeon!

Matt is one of the best bike mechanics I've met and the only guy I would trust with my bikes…read more Highly recommend.

Called to inquire about an Argon 18 Krypton model and instantly got berated and insulted into why I…read morewas interested in that brand and then asked why I was not interested in a Cervelo. We were looking to buy two brand new bicycles. I wouldn't buy a tube if I had a flat tire from Inside-Out-Sports. I would rather walk my bicycle home than deal with whoever took my phone call. You really missed out on a double bike purchase.

Amazing service. I will always take my bike there for any service needs. They always get me ready…read morefor race day.

I had a really lovely experience buying a new bike here. I came in with very little knowledge about…read moreroad bikes. (Basically, some Googling and a friend who used to work at a bike shop giving me some advice.) When I got in, I was helped by Jackson. He walked me through the different options they have while listening to what I wanted out of a road bike. He helped me find the bike I wanted that they had at one of their local locations, and let me know they could have it transferred to their location for me. Thanks so much to Jackson. I am the brand new owner of a Specialized Allez. I appreciated his competency and assistance. I also love that I now know a place where I can bring my bike for a tune up. I would definitely recommend this spot if you are starting to look for a new bike and feel like you don't have enough knowledge to tackle Facebook Marketplace or Craigslist.

Unfriendly staff. I called to ask if they carried cycling shoes and if they had a good selection…read more The guy on the phone gave a matter-of-fact yes to both questions. Their selection is limited to 5 options, at most. The worst part of visiting this store is being ignored by the staff. No assistance offered. But they were quick to greet and help the next three guys who walk in the store (that looked like a cyclists). I'm slightly overweight and trying to get in to riding my peloton. So far successful enough to need new shoes. Nothing like being fat shamed in a cycling store. Shame on this place for being so unaccommodating. There are better options in the area. Not even a casual acknowledgement of being in their store.

REI in Durham is my go to place for trail running shoes…read more They have great brands like Altra and Saucony to name a few. I've always gotten excellent service while shopping here for running shoes. Maddy has helped me on two different occasions with picking out shoes, she does a phenomenal job at suggesting shoes and giving you time to make decisions and not making you feel rushed. Great value on trail items like backpacks, shoes, socks, bikes/biking gear and other items. Definitely check out REI in Durham *I live in Raleigh but, travel to Durham to go to this REI.

My father took me to REI for my Christmas present and decided upon a green heavy weight long sleeve…read moreshirt. It is high quality and very comfortable which is what REI produces all the the time. My brother loves REI and swears by their product because it has great value for the price and lasts a long time. The service is Ok at REI and the staff are very knowledgeable about the products. They are willing to help you out and answer any questions you may have on their clothes. REI has a wonderful selection of products and is very top notch quality 100% on all of their products. They are a bag free store which is great for the environment. REI is a great store and you get a valuable product for the price you pay for on whatever you purchase at the store. That is all I have to say about REI.

Fantastic service and extremely knowledgeable technicians! It's great to have a local bike shop…read morewith opinions you can trust!

Cyclists, pay attention: Recently I rolled my recumbant trike and fatally bent my rear deraileur…read more My usual bike wrench unexpectedly closed so I went on a hunt and found Red Mill Bike shop at Hampton Pointge. That's right, HILLWSBOROUGH once again HAS A BIKE SALS AND REPAIR SHOP. Their worik is good, timely, and reasonably priced. Pass the word to all the peddlers in the area to to support our local bike store (LBS).

They say they are to busy to answer the phone. Sounds to me, like if they are too busy to answer…read morethe phone to answer MY questions, they do not need my money. Some bike shops I have called are so helpful they will answer all your questions about every bike they have at their shop.

Bought my first e bike here and the owner is super helpful and am glad to support a local business…read moreas well!

Last summer, 2022, I rented three bikes for myself, my sister, and a friend to explore Fred G…read more Bond, Metro Park. Lori was so helpful. She even brought us one electric bike, which I loved. Lori was there when we pulled up and when we returned. The transaction from beginning to end was easy and required no extra energy to retrieve the bikes for our Sunday bike ride. Lori even added bottled water to our bikes for hydrating. I recommend Going My Way Greenway Bikes mobile rental for quality bikes and services.

I wanted to participate in a ride but my bike was unavailable. I called a shop in Raleigh that said…read morethey rented but when I arrived, they gave me two different responses. First person said they didn't rent at all. The second person said they had to give all their bikes to an event happening that day. Luckily I found Lori's rental service. Her service was fantastic! She met me at a designated location with a nice hybrid, including helmet, lock, and flat repair kit. She was informative of the vast trails to ride in the area. She was so great that I look forward to my bike being unavailable again so I can rent one from Lori at Going my way, Greenway rentals.