pure spa was a wonderful experience. went for a pedicure and couldn't be happier. Thank you Pure Sparead more

coming from the Mainland I was happy to find this little gem. All staff are amazing and is…read morespotlessly clean. I have had many treatments here and met my new neighbours there too. Fabulous place ..

Iris was super friendly and did an amazing job with services I booked! Heather and Alisha were both…read moreabsolutely wonderful and made me feel very comfortable throughout the appointment. I will definitely be returning and recommend this place and their service!

Eilidh was wonderful. First time on a back jet peel. I'll be x coming back regularly what a…read moredifference on my back. Feels so fresh. Many thanks Eilidh..

I had a gel manicure with Lenice and she did a beautiful job. She is extremely careful and…read moreattentive to detail. I highly recommend her and would be confident that she would do an excellent job with any of the services she provides.

I have been to many spas and had many beauty treatments. I can honestly say Spa By Lenice is…read moreprobably one of the best spas that I have been to! This tranquil spa is located on beautiful Saltspring. Imagine getting a beauty treatment while gazing onto the beautiful quiet Harbour. You will want to stay and get all Lenice's fabulous treatments! Today my Sister and myself had a very special treatment called the Ultimate Facial. This treatment lives up to its name! You get spoiled by luxurious gels and creams applied lovingly to your face followed up by soothing hot towels. Then you get your neck, back, head, shoulder and arm massaged. Omgosh, I think I fell asleep 55 times! You really need to treat yourself and go to Spa By Lenice when visiting Saltspring and make it a tradition. You can thank me later!

Burnt my nice hair off. I had beautiful healthy hair, and this girl left my scalp burnt with…read moreblisters, peeling, flaking off, and my hair is falling out. I have called the owner several times and she won't pick up or call me back. Not to mention they ripped me off and charged me hundreds of dollars, it was an awful experience and will take years for my hair to grow back. Devastating.

I had a great experience at Salon muse. Brandi was my hair stylist. She did a fantastic job…read morecolouring my difficult hair. I appreciated her honesty and knowledge and was very personable. I will definitely be back to get my hair done at this cute and friendly salon.

My technician was Ray. Honestly, the best foot and leg massage! The best pedicure I have ever…read morehad! He was a pleasure to talk to as well! I would definitely recommend and will be back! Thank you! Adele C.

As a first-time client visiting from The Mainland, I was in desperate need of some TLC for my feet…read more After checking out their Instagram account and reading reviews about Mr. Ray being gentle, I booked an appointment for a pedicure. Upon arrival, I was immediately impressed by how clean and inviting the boutique was. Aida greeted me warmly, and Ray welcomed me with a massage chair ready and waiting. I was offered a drink before being led to my seat--such a nice touch! I initially just wanted a basic pedicure to clean up my toes, but when Ray handed me the nail swatches, I couldn't resist choosing a colour. With so many great options, I had a hard time deciding, but Aida, Ray, and the other staff were incredibly helpful in picking the perfect shade. The Deluxe Spa Pedicure included nail shaping, cuticle work, a scrub, a leg massage with hot stones and nail colour. While watching Aida work on another client, I noticed they received a paraffin treatment, so I decided to upgrade to the "Queen" Pedicure. I'm so glad I did--it was absolutely worth it! The service at this nail boutique was exceptional. The staff genuinely cares about their clients, and Ray worked efficiently without compromising quality. He was personable and made the experience so enjoyable--I truly lost track of time during our conversation. I will definitely be returning for my next pedicure. Thank you so much, Mr. Ray!

I've visited this nail salon three times (twice for gel X manicure and once for pedicure). The…read morestaff are all very friendly and attentive. There is the problem of language barrier but they still do a great job and the end product is always 10/10. The salon is very clean and they have a good number of pedicure and manicure stations. Depending on the type of service you want to get, you might be able to get away with going as a walkin (that's what I did for my pedicure and I only waited 5 minutes). For my manicure I was able to call in the morning and book for the afternoon.

sadly, i could not be accommodated...suffering from a nerve disorder, i cant use a drummel...just…read morepolish remover and a file.... i wanted a closer location, have had gel nails for 20 yrs plus... have stayed loyal to one salon in Nanaimo, prob now, gas prices, and other salons in other countries... Folks with afflictions need help too, sad they could not consider adding me as a client, as not using the machine adds abt 15 mins more, and my tips always reflect my gratitude and loyalty...

I specifically booked a 90 minute appointment at The Nail Lounge to have my nails filled with…read moresomeone I felt had more experience. I had a special event that night and I wanted my nails to look good. The morning I arrived at 8:45 for my 9am appointment I was contacted through text by the salon owner, Jennifer. She explained that my technician couldn't be there due to reasons beyond her control and that a different technician could replace her at 9:30. My appointment went from 9:20 until 10:20, however, I was still charged for 90 minutes for a poor rushed job. I paid $110. I would've said something while I was there but I didn't get to really look at them until I got home. The chrome on my nails is already chipping on the ends, the French tips aren't on the whole nail and I could already tell the same day that some of them will start lifting within a week. When I contacted Jennifer to express my dissatisfaction she was defensive and rude. She claimed that I was undercharged and stressed that the technician's child was very ill, that the change was beyond her control and they were doing the best they could under the circumstances. However, at no point did she offer to amend my bill to reflect the shorter appointment time, the inconvenience of the last-minute change or the sub-par nails. The threads I've attached to this review show my conversation with Jennifer, the owner of the salon who contacted me that morning. What I didn't mention in these threads included here is that this has actually happened more than twice at this salon with me. This is only the second time my appointment was ruined for a special occasion. The first time was for my prom when I had a similar experience with my appointment being moved. I think it's important people see Jennifer's true colours which are clearly reflected in the manner she speaks to me through text. I gave Jennifer the opportunity to make things right before moving onto Google reviews however I'm pretty sure she blocked me and that text wasn't delivered to her. See texts...

This place is amazing!!!! The technicians are super friendly and they love to chat with you and get…read moreto know you- they build a relationship with their clients. Every time you go, you can be guaranteed a perfect set of nails and a great conversation!!! They have amazing prices and honestly even if it costs more than your usual place it's worth it for the quality of these nails. They are so diverse and I bet you could come up with anything and they'd tackle it! They have two tiers of techs by the level of experience, both are amazing! The atmosphere of this salon is welcoming and almost like family, if you come back after your first time I bet they will remember you and your story! I would recommend this place to everyone!!!

Krista's Esteticiam services are wonderful. She has many years experience and I come out of there…read morefeeling confident and very, very satisfied with her work. Clean, comfortable and professional setting makes you feel welcome and calm.