I would not recommend Matisse day spa for a pedicure manicure. There are so many reasons why I do…read morenot recommend it. First being there are only two technicians and it's difficult to get in. The second is they don't use gel polish they use shellac, which is not just a name change it's a difference in the strength of the polish it leaves your nails weaker therefore they break easier. Third you have to book an appointment to takeoff your previous nail polish. If you have any on at a cost of $22 absolutely ridiculous that's on top of your pedicure manicure. If you miss booking the nail polish remover, they will not finish her appointment so you could leave there with only a pedicure or manicure- if they run out of time, they simply will not finish. And last but not least the management is downright rude. When I mentioned that I was charged $44 for nail polish remover on top of my pedicure manicure, they also put in my last review that they took care of it, but they never called me back and I had to phone them back - they finally credited me back $20 but again I would never go back. The building itself is old dusty. It is not comfortable to get a pedicure while you're sitting in an old chair and you have to move your leg around a bar. furthermore, there's no massage chair very expensive. Very low quality zero impressed.

I had a facial, manicure, and pedicure at Matisse. It was a great experience!…read moreMy facial was very relaxing. My manicure looked great. And my pedicure was very enjoyable. I felt relaxed and refreshed after my treatments. The staff was very friendly, personable, and professional. I'll definitely be back. And recommend booking with them.

I had booked a free consultation for one of their services. Tara answered all my questions and I…read morewas eager to begin treatment. She was able to book me in for later that evening! I was looking for a place that was relatively close to my home where traffic and parking wasn't going to be an issue. I was delighted with the home-based clinic. Professional, clean, comfortable and modern vibes. Very happy.

Spa is clean and comfortable. I got the skin tightening procedure done, very relaxing feels like a…read morehot stone massage. Absolutely no downtime!!! The staff is knowledgeable and friendly. I would highly recommend them for any services.

Receptionist did not greet me very kindly, I had been wanting to get a massage done from here for a…read morewhile so I made an appointment online and got a follow up confirmation email right after. I show up to my appointment with the receptionist telling me I had no appointment and that the lady I had booked with hasn't worked there in six months. Instead of trying to fix the problem she makes it sound like it was my fault, so I have not and will not ever get any services done here ever.

My parents had bought me a gift certificate for a massage last year and I didn't use it. I wish I…read morehad of done it sooner after going there a couple of weeks ago I had a wonderful massage with Rayanna and she was very thoughtful and had me so relaxed by the end of the hour. The massage oil that they use is so wonderful I ended up purchasing it for myself and have been using it for my dry skin which is now completely gone. I have included a photo of it can't recommend it enough. The staff there is so lovely, I recently went through some trying times and after my massage they all sat there and chatted with me about it and were so sweet and sympathetic. I will be back very soon for another massage and to get my nails done and can't wait, five out of five stars is very well deserved, thank you so much ladies and can't wait to see you again.

Talk about bang for your buck…read more This sweet little salon offers exceptional services with a wide range of options that will leave you wanting it all. Their competitive pricing makes having it "all" a little more affordable. From manicures to microblading, there is so much talent and dedication in the services here. My favourite part? The sweet little doggies that greet you at the door and try to follow you on your way out.

Jen and Jesse are such warm people who put a tremendous amount of time, effort and care into their…read moreclients experience. I have been a customer for several years and have felt so welcome in their salon. I wouldnt hesitate to recommend their services. Thank you so much!!

Just wanted to update to note that despite my bad impression, I bought my mother and her sister a…read morepedicure here because I had a pedicure a few years back from here that was stellar. I figured I'd give them another chance. The pedicures themselves did, in fact, get rave reviews when I talked to them about it, but the service itself overall still disappoints me for two reasons. One, I deliberately picked the expensive pedicure, and when my mother and her sister called to book, they weren't warned not to shave their legs beforehand. Therefore they did, and therefore they didn't get the salt scrub that was included with said pedicure. Two, this place *again* tried to rebook *on the day* of the pedicure. My mother wasn't home and they ended up having to fit them in, but really! It seems to show a poor lack of organizational skills in general.

I've found the staff to be very professional and friendly. Lisa has done fantastic work on coloring…read moreand cutting my hair, the receptionist is always very nice and quick to figure out how to help, and the spa staff do really nice work. I've suggested Urban Legends to friends and family and everyone has been happy with their experiences.

Very professional reflexology service by highly trained, knowledgeable woman…read more Friendly, personable people and calm, peaceful atmosphere. Thank you!

My husband and I went for Pedicures. We were put in a room with two plastic bowls on the floor…read more We sat on a couple dining room chairs. The gals that did our feet were very nice and did a good job considering the tacky set up and lack of proper spa furniture. After we soaked our feet for 2 min. We jumped onto the most uncomforable loung chairs for the rest of the treatment. I didn't even do the polish. The cost was over $200. A mall set up would have been better. The icing on the cake was I went to use a gift certificate I had and they tried to tell me it didn't work and wanted my credit card. Luckly another employee jumped in and figured it out. Would NEVER go back.

Angela, the owner, is passionate about skin care and carefully searches out the best skin products…read moreshe can. Their facials are lovely and leave my skin feeling smooth and looking great. She takes such care of her clients, and creates a warm and welcoming environment. I can't recommend them enough.

I had a gel manicure with Lenice and she did a beautiful job. She is extremely careful and…read moreattentive to detail. I highly recommend her and would be confident that she would do an excellent job with any of the services she provides.

I have been to many spas and had many beauty treatments. I can honestly say Spa By Lenice is…read moreprobably one of the best spas that I have been to! This tranquil spa is located on beautiful Saltspring. Imagine getting a beauty treatment while gazing onto the beautiful quiet Harbour. You will want to stay and get all Lenice's fabulous treatments! Today my Sister and myself had a very special treatment called the Ultimate Facial. This treatment lives up to its name! You get spoiled by luxurious gels and creams applied lovingly to your face followed up by soothing hot towels. Then you get your neck, back, head, shoulder and arm massaged. Omgosh, I think I fell asleep 55 times! You really need to treat yourself and go to Spa By Lenice when visiting Saltspring and make it a tradition. You can thank me later!