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Princeton, NJ

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Estates At Princeton Junction

5.0 (1 review)

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13 years ago

Awesome neighborhood with lots of friendly people. Walking distance to Princeton Junction (also a farmer's market on weekends)

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Onyx Capital Management - HOA, Condo, Community Homeowners Association Management  throughout Phila and surrounding counties

Onyx Capital Management

(3 reviews)

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Princeton Air Conditioning - New Carrier HVAC Unit

Princeton Air Conditioning

(91 reviews)

Excellent service. Extremely knowledgeable service and very responsive. I spoke to Chris…read more Miranda about an issue I was having and some possible solutions. I will be letting them make the changes to my central air based on his excellent design knowledge.

I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

Mem Property Management Corporation - Active Adult

Mem Property Management Corporation

(7 reviews)

Mem is very responsive Martin is on top of issues , Comunication needs a bit of improvement…read moreotherwise recommending Mem as your property mangment company.

When I moved here, I saw the reviews were super low and I was a little resistant to move here, but…read morethe price of the condo I was into was so low on I couldn't resist. Now realizing why the price was so low I understand now years later. The homeowner I purchased from was so desperate to sell the place he didn't care how much he sold it for he just wanted to get out. I moved here 10 years ago and never once have I received an email response, a callback, or a letter back, from this management company. When I moved in they sent me statements in the mail list I paid via bill pay each month a week early through bill pay through my bank. Hearing through the grapevine by other people in the community, I realized there was a lot of problems here. I understand a lot of people go through a lot of other issues with dealing with renters. Most of us on here. Most of us don't care about speaking to others or ask others to deal their problems. We have no pools. We have no community areas. We have is lawn maintenance, which is done at a very abysmal rate. When the snow hit a few years ago, all of us had to pay $500 each for snow removal at the last minute for one day of snow which they only came two days later to remove it.. since then, we have never had snow removal come on the day of the snow or even the day after. It's always at least two days later. There were times were the snow removal company destroyed my garage and they still ignored me. Our association fee was $250 a month for the duration of me living here about 10 years. Neighboring condo associations around us charged half the price and yet had numerous pools, playgrounds, and community centers. We have none of that. I have tried to contact them numerous times and not once have they ever answered my emails, text, phone calls. I didn't have a problem with them until they stop sending me my monthly bill. I am usually good at sending my check every month so it didn't alarm me. It wasn't until a year later that I noticed that I got a letter in the mail from a collection agency/lawyer company. I found out that I was sending the bill a week before hand but they weren't cashing it until it was late and I accumulated a $25 late fee every month for a year and it went into collections. i never heard from them only the bill in the mail from their Lawyer. Not once did they reach out to send me a formal warning or a letter. They knew that I lived here, but couldn't even send anything. I reached out to them and sent emails asking for a statement. It is now eight years later after those fees and I still have not gotten one response from them. All I asked for is a statement of how much I owe and they have a public number for everybody to contact them, but they never answer. When you leave a message, nobody answers and nobody calls you back. I can see now that they have one guy that just respond to everyone to try to make them look bad to save face. Now reviewing and collecting all my information and evidence, I will be contacting my lawyer. This condo association has been given bad reviews for the past 10 years and nobody done a thing about it. I'm not wanted to sit back and let somebody take advantage of me. I'll be damned if this association takes advantage of me anymore. We now have the whole community revolting against them. We're talking to my lawyer and they will be hearing from us. I'm not a Karen, not normally anybody that complains about anything, but living in this expensive economy and seeing the comments here from the association just proves to me that this needs to be handled. apparently the other residents have said they keep raising the condo fees for no reason and don't tell anyone. I have never once received any letter or ation from this property management. I even paid top dollar for further bylaws and not even received a copy. Still... 10 years later... hear nothing... maybe this will review Will sparks their interest into actually returning my phone call/email/response to anything....

Associa Mid-Atlantic

Associa Mid-Atlantic

(48 reviews)

Out of all the professionals I known throughout my 30+ years in this industry, Associa Mid-Atlantic…read moreteam really cares and if they know your concern, even the Branch President and Vice President are hands on. Even the VP of development is there to assist as well. Overall, there is over 50+ years of experience and the entire staff are always willing to help and if they do t know the answer, they are committed to coming up with a resolution through satisfaction. Definitely recommend this company to anyone that is looking for a career or any Association looking for a good company to manage them. Thank you.

I left a prelimary review of Associa 18 months ago based on some initial impressions right after…read morethis property manager was awarded the contract for our townhome community. Regretfully, my spider sense was right on. Putting numerous day-to-day service issues to the side, their financial reporting systems are a joke and apparently staffed by amateurs. After a year and a half, the financial status of the community is about as accurate and transparent as a Magic 8 Ball. Not only are their numbers fiction, they simply will not acknowledge the wholesale futility of their endeavors that often requires full time intervention by a cadre of residents trained in the accounting arts. Basically, if you lack accurate accounting, all other facets of any service portfolio are rendered meaningless. If this weren't about something as serious as finances, I'd be laughing. Absolutely zero stars... if I counted that correctly.

Estates At Princeton Junction - homeownerassociation - Updated October 2026

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