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    Estancia Art

    3.7 (3 reviews)

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    10 years ago

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    Zoltan David - Lotus Garnet in Platinum & Rose Gold

    Zoltan David

    3.9(11 reviews)
    0.4 mi
    •$$$$

    Over priced jewelry from a person who treats his customers like dirt. He is pretentious and…read moreoverpriced for what you're getting.

    Bought my wife's engagement ring from him. Real pretty, she loved it…read more Then the basket holding the diamond fell out. Luckily she found it. Told Zoltan. He rips into her telling her she needs to take better care of her jewelry (mind you, the basket fell out while she was typing at her desk). She's crying her eyes out at this point. I try to talk to him to smooth things over - he rips into me saying "he doesn't need this". He does agree to repair it. He doesn't even come out to talk to us about it though. Basically tries to hide from us. Real professional. Whatever, ring is fixed. Fast forward to a week ago - the basket holding the diamond falls out AGAIN! This time we can't find it and have to file a claim with insurance. Went to another jeweler to get an appraisal. He looks at it and says the craftsmanship is poor - only two welds were done, at the bottom, when there should have been at least 4. Then he says what's even worse is he used WHITE GOLD to do the weld - basket and the ring itself are PLATINUM. The other jeweler said he would never ever use white gold to weld platinum to platinum and has no idea why Zoltan chose that. That's a huge reason the basket broke off. Do not use this guy and I urge anyone that has jewelry from Zoltan David to take it to another jeweler and get the ring welded properly. He cuts corners, is a complete jerk, and expensive to boot.

    Photos
    Zoltan David - Diamond eternity band in Knightsteel & Platinum

    Diamond eternity band in Knightsteel & Platinum

    Zoltan David
    Zoltan David - Diamond eternity band

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    Diamond eternity band

    Decorum Home + Design

    Decorum Home + Design

    2.9(8 reviews)
    0.5 mi
    •$$$

    Bummer. I am giving two stars because the store is great! The inventory is exactly my personal…read morestyle and I have found many a great find there. In June, I was excited to bring one of the designers to my home to help with some updates: wall paper, furniture and carpeting included. However, when she arrived she seemed, to put it nicely, unfriendly and aloof. I showed her around. We talked about what was on my wishlist and I gave her a budget. She offered no on the spot ideas, and was relatively quiet. She took photos, told me that she had a big project wrapping up in July and wouldn't be able to get to me until then. I said that was fine but I was really looking forward to her help. Y'all, I never heard from her again. So disappointed. I will likely still shop there myself, but it's unfortunate that this business didn't want my project, or apparently my budget.

    On May 16, 2022, we purchased a Fairfield recliner at Decorum and paid an exorbitant amount of…read moremoney for it, expecting a top quality piece of leather furniture from a high-end store such as Decorum. On October 10, 2022, the chair stuck in the recline position and would not go down. What followed was a five-week experience with Decorum that was at the least frustrating, and at the most, condescending. Ultimately, the chair, which was under warranty from Fairfield, was repaired and returned to us on November 18. I won't go into all of the detail of the back and forth with Decorum but the main point is this: we were made to feel like the enemy. There was never an expression of regret for th failure of this product nor a call from management to say we're sorry this happened. We initiated almost all communication, having to persist to find out when the chair would be repaired and returned. In fact, it felt like Decorum was mad at us for having this problem. If you want to shop for upscale home furnishings, Decorum is your store. If you want to deal with people who are genuine and who make you feel they care about your business, go elsewhere. In fact, the store staff could take lessons from their delivery team; they were courteous, good-humored and a pleasure to meet. Our greatest hope is that the Fairfield recliner does not break down again, or we will be back to square one with Decorum.

    Photos
    Decorum Home + Design
    Decorum Home + Design
    Decorum Home + Design

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    Estancia Art - galleries - Updated October 2026

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