We take both our Audi A3 and BMW X1 here. We highly recommend coming here! Erica is THE BEST. She always helps get our cars in and out quickly, and is always prompt to keep us updated while our cars are in the shop. They're never pushy on which repairs to make, and always recommend within reason. We always feel very comfortable taking our cars here. read more

I would rate Escondido German Auto more than (5) stars!!!! I've been taking my car to the same Porsche dealership, where I bought it, for all of its maintenance services in the past 10 years. I knew I was paying more because I thought I was getting the best service and care for my car. I was wrong. A couple of weeks ago, my Boxster needed a clutch/flywheel replacement so I had it towed to the Porsche dealership for repair. (The clutch would not engage.) Porsche quoted me a ridiculous amount; 60% more than what they initially quoted me a few months prior when my transmission was just beginning to act up. I stopped by Escondido German Auto for a second opinion. (I've read about their excellent reviews on Yelp.) Austin, the service advisor, provided me his best guess of the possible issues, without seeing my car, based on what I described to him about my car's behavior. He sounded credible and was very professional, and he also gave me a more reasonable estimated quote. I was also very impressed by their clean, open service bays. I took a chance and had my car towed from the Porsche dealership to Escondido German Auto. Escondido German Auto did a thorough inspection and a detailed breakdown of the proposed work on my car; way better job than the Porsche dealership ever did. They also discovered a rodent nest and damage to the wiring harness of my car that the Porsche dealership missed. Brandon, the technician, did an outstanding job repairing my clutch/flywheel, documenting (including photos) the rodent issues for my car insurance claim, and cleaning and fixing the rodent damage. Austin, on the other hand, updated me daily regarding the work progress. He was always accessible via email, text, and phone. The job was completed in a timely manner; within a few days of bringing my car in. They even cleaned my car prior to returning it to me. Additionally, they emailed me a copy of my CARFAX report a few days later; unexpectedly. (That was the first time I've seen a CARFAX report of my car.) Overall, I am 100% satisfied with my experience with Escondido German Auto! Customer service, quality of work, professionalism, trustworthiness, and price are unmatched!! They've definitely earned my business and I will no longer be taking my car to the Porsche dealership. My Boxster now runs, sounds, and feels like a new car again, and I can't help but grin each time I get behind the wheel; thanks to Austin and Brandon! They were awesome! My wife will also start bringing her BMW X5 to them instead of the BMW dealership for service. read more

Everything went well, thank you. Austin sent me a text, reminding me that I was due for an oil change. We set an appointment by text. So easy! I work evenings, so I needed a morning appt. No problem. I arrived early and EGA started right in. I decided to wait, rather than get a shuttle home, which I've used before. I had my morning coffee, supplied by EGA , settled in, and watched a video on my iPad. Within 90-min, my car was done and washed. Austin noted a couple of things they noticed to keep an eye on. Thank you. And, I was on my way. So easy, stress free. Once again great service from beginning to end, from EGA. They've kept my 2008 Jetta, with 161,000 miles on the odometer, running smoothly. If you have a German car, you'll find nobody better to take care of it. read more

Amazing service, competitive prices, and professional attention to detail. Thanks Austin! read more

Escondido German Auto - Auto Repair Near Me - Escondido, California

Great service and professional staff. Fair price that beats the price point and service experience of a Mercedes Benz dealership. read more

Had my front axles and tie rod bushings replaced. They took care of my alignment. Overall my go to shop! They have excellent customer and sales service. Austin and Erika are very helpful and accommodating. Thank you both for great service! read more

Escondido German Auto - Auto Repair Near Me - Escondido, California

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We recently took our 2006 Mercedes CLK500 to Escondido German Auto. They were extremely helpful. They did excellent work very quickly. They were professional and courteous. The shop and office were clean and well organized. The estimate was detailed and reasonable. The entire experience was easy and very pleasant. They are now our go-to shop for future service. read more

My first experience here with a 2019 Porsche Macan. They are extremely professional & detailed in working on my Porsche. With all the latest diagnostic testing equipment I received a complete report on all aspects of the auto including photos. Austin & staff are super wonderful to deal with. I will definitely bring our other autos for service here. They also wash your car before leaving. So happy to be here. read more

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Professional and timely service. What more could you ask for? Very grateful for Austin and Jesús being super detailed and in depth with my 02 Jetta. I will definitely return to get more work done on the ol gal. I will also recommend these guys to all my friends with European cars! Thank you again EGA!!! read more

At EGA they have great quality technicians who are very knowledgable and thorough along with great customer service! A+

This is a follow-up to my previous review On my 2006 SLK 350. Great prices! Professional workmanship and courteous customer service. Job WELL DONE! Thank you read more

This place was great! My check engine light was on and they made sure to walk me through step by step, made everything super easy and took the best care of my 2013 VW Jetta. So happy to found a great reliable auto place! Would recommend for sure! read more

Always great service from EGA. I had a coolant hose failure on my 2015 Macan S. Had the vehicle towed to EGA and dropped the key in the slot. They called me 1st thing in the morning got to work. Highly recommend. read more

EGA has serviced my current Audi A4 for near 7 years. Before agreeing to buy a later model Audi A5 that looked in very good condition, I insisted EGA do an inspection. Thank God I did. David performed the most thorough inspection I've ever seen, that resulted in a "no-brainer" NOT to buy this later model A5. As usual Austin, Erika and their team exceeded my expectations. read more

There were several problems with a 718 Cayman GTS I recently purchased. The primary one being none of the sport functions on the steering wheel or center console were working. EGA managed to figure out a couple of different issues and repair them. I was impressed they were able to accurately diagnose this issue. They also found and repaired an oil leak on the turbo and replaced two struts. Overall I thought they did a great job identifying and fixing multiple different issues. Their prices were a bit lower than some other shops I talked to and they really seemed like they knew what they were doing. Only time will tell if these repairs will eliminate the problems but as of now I would recommend them and would take my car back to them in the future. And unfortunately I probably will have to. read more

Escondido German Auto - Auto Repair Near Me - Escondido, California

My Mercedes was running sluggishly. Escondido German Auto ran diagnostics and found the car needed spark plugs and coils. After the work was performed, my car runs very smoothly again. I have been taking my Mercedes to ESG for 10 years now. The quality of work is always there, and I never feel overcharged. I trust them and would highly recommend them. Erica and Austin are terrific. Bravo my friends! read more

Quality a good price. They do not try to upsell you but take really good care of your car. They've been of my Mercedes for years and although it's 10 years old with over 160,000 miles it runs great and EGA make sure it keeps running that way read more

EGA is the only shop I let service our VW. Their customer service is top notch and they have the best tech's out there.

Was very helpful and knowledgeable about my sunroof issue and fixed got my sunroof closed and got my sunshade working

My stupid, lovably fun car (a BMW 330i that's old enough to buy you a beer) has a Service Engine soon light that's more stubborn than a tree strump and more dogged than... um, a dog chasing after a tennis ball. I used to think my little indie German auto shop in LA was tops, but they could never figure out what kept the "Service Engine Soon" light from coming on, even after replacing half the drive train (I'm guesstimating, but it's not far off), sensors, cooling system, and a dozen other things over the years. Nor could BMW of Beverly Hills, nor BMW of Encinitas. It took Escondido German Auto some time, but their expert on BMWs old enough to be college juniors was do determined, he kept the car for an extra week (which I didn't mind -- the shop has courtesy cars), taking it on multiple test drives to see how the SES light would go away... only to come back on a few days later... and finally determined the car's fuel trim readings would go out of wack after awhile and throw "too lean" faults. He then fixed it. He bloody FIXED it! You guys, I have been driving with this forsaken light coming on randomly for years. YEARS. With *multiple shops and multiple mechanics* who started out eagerly stroking their chins like "oh, this seems like a fun puzzle to solve" only to end up with wan faces and looks of exhausted, utter defeat. I think my car even broke the soul of a mechanic in LA when he couldn't find the problem. I'd come back 3 days after servicing my car, tell him the SES light was back, and he'd look at me like he was reconsidering every life decision he'd made that led him to that point in time. But some GOD of a man at EGA fixed it! I still can't believe I'm typing those words. Lastly, Erica and Austin at the front desk are, like, rock stars of service. Friendly, professional, communicative, funny... genuinely a pleasure to interact with. This is a gem of a shop. read more

This garage is the only place I will take our Germans for service. I really appreciate that they take the time to do a full inspection with pictures during the maintenance actions. My estimated costs are always accurate and the work is always done on schedule AND at a price better than my dealership. 10/10 Highly Recommend. read more

The two things I value most in a new shop is quality work and communication. Escondido German Auto performed both spectacularly. I couldn't be more impressed with the work they performed on my 2004 Porsche Boxster S. I brought my car in to get a leak fixed, not exactly sure whether it was coming from the engine or transmission. The job was more work than originally expected, so I deferred some other maintenance items so the leak could get fixed right the first time. My thanks go out to the mechanics that did the work and hats off to Erica for keeping me informed every step along the way! Unfortunately for them, good work usually gets rewarded with more work. I'll be talking to them again in a couple of weeks about a suspension refresh for my little Porsche! read more

very consistent of service quality at reasonable price. Austin and Erica are easy to work with for scheduling.

Escondido German Auto can be summed up in 3 words: Pleasant, efficient and timely service...from reception to mechanics.

Excellent service! I had been going to Mercedes dealership for maintenance but so glad I found Escondido German Auto, they were able to provide same maintenance service at a better price. read more

Fantastic independent German auto repair company. I try to do all my own work, but when I get stuck on an issue I cannot resolve, I take my BMW to EGA because they excel at diagnosing issues quickly and accurately. For those less mechanically inclined, you will get honest repairs performed with this group with fair pricing. read more

Completed the work on time with no surprises. Everyone was very pleasant. Even washed the car! Thank you.

These guys are awesome! I brought in my car for an alignment. Erica kept me posted through phone calls and was very communicative and honest! The shuttle is an added bonus. Top notch service. read more

Austin was very professional and provided great and timely service. My Audi was washed as part of the oil change service.

Had an amazing experience at Escondido German Auto my first time going there. Austin helped me and could not of done a better job. I will be back absolutely for all my future services. Thank you Escondido German Auto! read more

The problem in this business, customer service is weak. You need to verify exactly what the new customer needs. Someone should have care to visually check my car, instead of sent me away. I was embarrassed and confused. I will probably go back to the shop and hoping things had change. read more

I just had A+ service from this business. I had a mini sitting for 3 years. They told me everything I needed to have done and the prices. Erica is the person that guided me through all of it. She answered the calls, called me back. Went over any questions and options I had. My car was ready in a week!! How refreshing to do business with a car repair place that has excellent customer service and nice, smart, helpful people! Big shout out to Erica especially read more

Simply the best. Run from the dealership service department and into the safe arms of Escondido German Auto. read more

Escondido German Auto - Auto Repair Near Me - Escondido, California

First off, i will NEVER buy a VW again!!! Too much to post ref the car. This business has been good about communication. They give a good review w photos and recommendations for vehicle including e-mail reminders. The cost of an oil change for 1999 Passat was $171.10. Oil change and unsolicited but thorough inspection took 1.5 hours! If i were to ever return, i'd request oil change only "i am in a hurry!" Friendly staff. read more

Always a great experience here! You truly can't beat the quality customer service and the quality work these guys perform. I feel safe and confident leaving my car in the hands of Escondido German Auto and highly recommend them. read more

brought my vehicle in because of a check engine light, They got back to me the next day with the diagnoses, They told me that it needed a new valve cover, all new spark plugs, all new ignition coils, with a cost of 3,400 dollars. And that would be the first cost. They went on and told me that they may have to replace the timing chain and adjust the camshaft which would cost around another 2,000 dollars. Decided to pay the 169 diagnostic fee and take my car somewhere else for second opinion... Mind you that EGA just replaced the valve cover 5 years ago. I had all sparks plugs replaced 3 months ago before this problem accrued and 2 ignition coils replaced by a different mechanic. So happy that my vehicle is fixed and the total cost, parts and labor came to 700 dollars. The problem was oil on top of spark plugs Which the mechanic had to pull the valve cover and replace the seals which was the problem, valve cover was fine. Install a crankshaft sensor and install a new valve cover gasket. No ignition coils needed. Just had my vehicle smogged and it runs great. Total cost Parts, Labor and smog $760 Please be aware!!! read more

Not a fan of their policies of quoting repair costs. It is their business and they can do as they please, but it may cost them customers, me included. Short story: My vehicle was diagnosed at another repair facility. The repairs are straightforward, yet expensive. It's not rocket science to provide a quote/estimate given the clear details I provided. Escondido German Auto wants a $189 diagnosis fee up front, which I can understand if there is no idea of the needed repair(s). This isn't the case in my situation; I know exactly what is needed. Two other shops on YELP were able to provide me a quote based on my detailed information. I went with one of them. read more

As soon as you open the door, you are greeted by Austin's and Erica's smiles and greetings. Enough cannot be said for the friendly staff at EGA. our vehicles are always returned in excellem condition....and washed! The follow up while your car is there is bar none! Truly enjoy the fact that you are kept in the loop as to what is going on with your vehicle. We personally never got this kind of treatment at auto dealership. In our case, it has always been ready when we are told, and we've been coming here for 5+ years! I will continue to bring my M3 and my wife's X5 for years to come! Strongly recommend EGA for all of your German auto needs! read more

Impressed with the level of detail and overall quality of service. Complimentary shuttle was also a really nice touch.

Took my Benzito in for it's first service and was thoroughly impressed. Had an 8am appointment and they were ready and waiting for me. I was checked in immediately and on my way. They performed the service & provided a very comprehensive review to include pictures and graphs. As a data guy, I couldn't be more impressed. I will absolutely be bringing my car back here for all of its service needs. read more

Escondido German Auto - Auto Repair Near Me - Escondido, California