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    ESAR

    5.0 (1 review)
    Closed • 9:00 am - 1:00 pm

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    Limb Craft

    Limb Craft

    (8 reviews)

    As an above knee amputee for 32 years, I have had lots of experiences working with various…read moreprosthetists. April, 2026 was my first appointment with prosthetist Nathan Lee at Limb Craft Inc. This exposed me to a completely new and very positive experience. By my second appointment, Nathan had manufactured a test socket for me to try. When I left his office a couple hours later I was stunned I could walk to my car and have continued walking easily with this incredible socket! Prior to my Limb Craft appointment, the standard timelines I'd experienced over 2 decades for a new prosthetic socket averaged 2 weekly appointments of 4-6 hours for 2-6 months or longer. Consequently, many of my fellow amputees and I were affected by the exhausting long timelines; therefore, we'd delay the process and continue to struggle using ill-fitting and painful prosthetic devices which quashed our mobility and reduced independence. Nathan Lee of Limb Craft, Inc made a terrific life changing socket and prosthetic device!

    First time working and had great experience with Limb Craft, Inc. Whom I've been referred by my PT…read moreand they had specially designed my custom ordered leg braces and it came out superbly nice. So I would like to send my great thanks to Nathen. I also like to give prop that Nathen happens to be very experience and very credentialed in this field of work and I would highly recommend Nathan and his company for your special needs. Once again Nathan thank you again for your great service and I appreciate you for building me this amazingly looking leg brace.

    Acudepot

    Acudepot

    (8 reviews)

    $$

    Professional They have everything you need Knowledgeable…read moreand Helpful Staffs Fair Price Highly Recommended

    I ordered a heat lamp during their Labor Day sale. My order was over two hundred , which their…read morewebsite indicated should qualify for free shipping. Instead, I was charged about $27 for heavy-item shipping. When I called to ask about the charge, I was told I should have selected "pickup" and then left a note saying that I wanted delivery. How would an online customer know to do that? There were no clear instructions explaining this at checkout or on their website. I placed the order on September 7 with an expected delivery date of September 10. Almost a week past that date, the status still says "preparing for shipment." What's especially frustrating is that I never received an email or any notification that the item was out of stock. No update. No follow-up. I only found out today because I called them myself. If an item is out of stock, customers should be notified rather than left waiting indefinitely. I'm only about 30 minutes away, yet after all this time, the order hasn't even shipped. As a healthcare provider, I rely on suppliers to communicate clearly and deliver reliably. I planned around the delivery date they provided and was left waiting with no communication. Between the unclear shipping policy, lack of notice that the item was out of stock, and complete lack of follow-up, this has been an extremely disappointing experience. What I find unacceptable is that they allowed me to purchase a product that was apparently out of stock, gave me an expected delivery date only three days later, and then provided no communication when they couldn't fulfill the order. I only learned it was out of stock because I called them myself. How long was I supposed to keep waiting without any update? Based on how this was handled, I cannot recommend them to my colleagues.

    ESAR - medicalsupplies - Updated October 2026

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