I LOVE Valerie's!!! I moved to Richmond from ATX a little over 3 years ago and was particularly…read moreworried about finding someone whom I could depend on to do an excellent job on my nails. I have to have nails as mine are too weak on their own. Let me preface that I'm a picky lady and once I find someone I'm going to be a loyal client for years to come. But I am not afraid to pop around to find someone- hence me still not settling in with a hairstylist. Haha! Before moving I had just been introduced to dip powder. Valerie's is nearby my new neighborhood so I figured I'd give them a try. 3 years later, I still come religiously to have multiple services done. Valerie and Donny are the awesome owners and although I rely on Valerie to do my nails, Donny has done them for me a couple of times and they are always great. I have needed maybe 2 repairs this whole time and they have always fixed them quickly and without charging. I have rarely had an issue getting an appointment and I typically have to call last minute due to my crazy work schedule. Valerie makes me feel like a treasured client whenever I arrive, greeting me with a smile. She has a great staff; numerous technicians have given me pedicures over the years. Jenny is great! Cindy is awesome! Anne is fantastic and Jennifer is also excellent!!! I have also gotten waxing services from Valerie and she takes her time to make sure she does it right. Angel does lashes there too and although I have yet to try lashes myself, I've seen so many ladies walk out looking gorgeous! I appreciate their punch card system... it's fun to get rewarded for being a repeat customer. I like that I can sip wine and catch up with Valerie or read and relax while I'm there. If you're looking for a place to try, you won't be disappointed with Valerie's.

Decided to try a new nail salon b/c the salon I was going to was in DESPERATE need of new dip…read morecolors. (I was considering going back to Shellac due to their limited color choices for dip) I saw reviews for Valerie's on Yelp and decided to give it a try. They literally have 10 rings w/about 30 samples each for in dip colors....immediately I was SOLD!!! After choosing my color, my services immediately began (and I was a walk-in on a Friday). Jenny was my nail tech and did a great job!! She was very pleasant & thorough. I was pleased with both my nails, and polish change on my toes. The salon was clean. Restrooms were immaculate & very well designed. They also have a frequent visit punch card that earns you a discount after so many services $25 and up. I've found my new nail salon!!!

My girl Jessica always has me looking amazing! And she never misses! Highly recommend!read more

I'll start with saying I'm not someone that gets their lashes done regularly. This is a luxury that…read moreI treat myself to a couple times a year. The services have been ok up to this point. Never exactly what I ask for but I never wanted to sit and complain and waste time trying to get things exactly right. But I cannot be silent any longer and will no longer be coming here. I went in November for the first time in ten months for lashes. I showed her what I wanted, then I showed her what I DIDN'T want. I was told I needed the volume lashes. I don't know a thing about the different kinds of lashes so I said ok sure you're the professional. I get up to see my lashes were EXACTLY what I DIDN'T want. I do not like the fluffy look and volume is exactly that. She told me she could try to fix it. It still wasn't good because it was the total wrong type of lash (I later learned). So she told me to come back and she'll fix it when she had more time. So I went back a few days later and she completely removed the lashes and used faux mink which is what I normally use! It was much better and closer to what I asked for. But I was never refunded the price difference. I realized this and was told they wouldn't refund me the difference but would keep the credit on my account for when I went back to apply to a refill. Four weeks later I go in for a refill. I used my little coupon card I'd had for over a year because I hardly go, it was 20% off after 5 visits. They charged me 65$. Before tip. I thought it was odd because it seemed more than what it should be with my 20% AND 20$ credit. I even asked the girl if she saw the credit on my account to use and she said yes. I went home and didn't have time during the holidays to check the prices. But I did today and had to call right away. I asked what I was charged for specifically. They said 75$ faux mink refill. She told me they used 10$ credit because they no longer do 20% off after five visits, they do 10$. She never told me that when I was paying. Then she told me the 20$ credit was not used and was still on my account. She then talked to her boss, Sydney, who told her I can use it next time I go in. Um no. I won't be going in again. I talked to Sydney before my refill about being overcharged for volume/lashes I never wanted and she was the one who accredited 20$ to my account and told me to use it towards my refill. And now she changed her words and said "you can only use it with the girl who initially did your lashes". She is really trying to rip me off to spend more money there to avoid refunding me what I was overcharged. I'm REALLY not someone who complains or rants or fights for anything when it comes to business but this is insane and wrong. I'll never go back. They will be reported to the BBB and yeah just trying to warn people. PLEASE IF YOU GO HERE MAKE SURE YOU ARE BEING CHARGED THE CORRECT AMOUNT AND DON'T LET THEM TAKE ADVANTAGE OF YOUR IGNORANCE. The two stars is for there last person who did my refill she was SO FAST and good and even the other girl they are friendly but watch out for being sold on something you don't actually need bc or want.

Took my daughter to get her nails done and it was such a great choice! It was very cold outside but…read morethey were there and attentive! Her nails look stunning and he listened to exactly what she wanted! The price for the service is unbelievably great! For reference I called the afternoon before and they got us in the very next day no wait no hassle and so friendly! Place was clean!

Love Lily Lash and Spa. She has been doing my lashes for two years and does a great job. I like…read morethem a little shorter and more natural looking. She listens and does an excellent job applying the lashes for a natural look.

Love coming to see Josie! She always does an amazing job with my lash extensions. I've been coming…read moreto her for several years now. She was able to advise me what the best lash style would be for my eyes. She is always very accommodating with my last-minute scheduling

Josie is amazing! She is so personable and friendly! My lashes always look beautiful! I've gone to…read moreother places before and they do not even compare to her lash work! If you are wanting to look fabulous and have an amazing stylist Josie is your girl!

Rosie did such a great job & takes her time. My lashes look so nice!! You do have to book an…read moreappointment in advance but making an appointment is quick and easy on her website. Everything was clean and she lets you choose the style you want. I got Natural in length 12 and they look so good!!

Rosie does a fantastic job and is very reasonably priced. My lashes always look amazing and last a…read morelong time! You will not be disappointed

Can we talk about Adreanna for a second?! She deserves all the props!…read more I came in with a last minute request, really, I was asking for a favor right before closing & she was so gracious to fit me in. I truly appreciated her professionalism, kindness, and of course the girl talk while you're spread eagle. The environment was super clean, everyone was friendly, and the wax? TEA! I definitely recommend booking with Adreanna. Thanks so much, Adreanna and NYC Richmond!!

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

I decided to visit a new salon that was opening nearby, and I was delighted to meet Tammy and…read moreHelen. The mother and daughter pair! They performed an excellent job on my daughter's and my hair. Furthermore, their prices are really affordable! They are really kind, and I plan to return for more treatments!

From the owner: If you are looking for the best lash and hair services ranging from lash extensions, brow…read morethreading, facial, haircuts and more, you can walk in here. We have worked with top beauty professionals we have mastered the skills of delivering the best beauty and spa services in town!