Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.

At 74 years of age and have lived in 5 different states, Powell Valley Electric Cooperative is by…read morefar THE WORST electric provider in my entire life. Shameful and embarrassing when you have guests over for Thanksgiving dinner 2025.

The electricity constantly goes out and it takes them 5 plus hours to fix. Terrible company.read more

Great service! Quick response. Switched out two faulty amps and was very professional.read more

From the owner: At Elevated Electric, we bring over six years of experience in the electrical industry, providing…read moretop-quality services for residential, commercial, and light industrial clients. Originally established in California, we’ve now relocated to Tennessee, offering reliable electrical solutions tailored to meet your unique needs. Our licensed and certified electricians are dedicated to delivering safe, efficient, and code-compliant installations, repairs, upgrades, and energy-efficient solutions. We prioritize quality over quantity, ensuring every project meets the highest standards of safety and professionalism. At Elevated Electric, our mission is not only to meet your electrical needs but also to build lasting relationships through excellent customer service, clear communication, and a commitment to your satisfaction.

We recently used Buckingham Electric to fully replace our heating and air conditioning system. We…read moredid our due diligence and obtained several quotes. Buckingham was reasonable, thorough and professional, so we chose them. From the moment we contacted them through installation and completion, George and his team were pleasant, prompt and extremely professional. We highly recommend them for repair, maintenance or new installation.

I have brought these guys in multiple times and they are great every time - lights, electrical…read moreproblems, EV hookup, etc. Definitely recommend.

I cancelled a Duke Power Account in October of 2021 due to selling the property and moving my…read moreelderly mother to a skilled nursing facility. I even have an email confirmation of the service being stopped dated 10-2022. I have suddenly started receiving email reminders on a bill for the current amount owed. Called customer service and explained the issue to the gentleman who answered who determined he could not help so cold transferred me to another rep who then informed me that the POA was not on the account. I offered to send it. She told me to send it to 919-232-5634 and to call back tomorrow. She then hung up on me -- no closing "thank you for calling," no empathy, no acknowledgement that I am a human being. Customer service 101 is to at least acknowledge the difficulty of the customer and express some sort of closing before disconnecting the call. A warm transfer from agent 1 to 2 would have been nice, but not necessary if the gentleman had made me so I was prepared to repeat my story. And, at least offering a "that sounds concerning and we will definitely help you resolve this once we have the POA" would have made me feel like I was not a bother. Having done customer service in a contact center for over 20 years this was an extremely disappointing encounter. Sent the POA fax along with copies of the current email bill, the closing info where we sold the house and the confirmation email from Duke Energy received when we stopped service (dated 10/4/2021). Now we will see if when I call tomorrow I get a helpful human being.

I renovated an old building in Fletcher. I have been a Duke Energy customer for 22 years. Duke…read moreEnergy had one of their contractors install the underground lines and while hurriedly doing the install they broke two separate water lines. The did not even have the area inspected by a locator service and now they tell me the $1900 bill from the plumber is my responsibility. Horrible service!!!! they have been terrible to work with, I have been trying to get service since September. Their rep would not return my phone call nor reply to my emails. Monopoly. I hope some day someone else will come into the market place. Dan Gilbert Insurance

They came and measured and promised to give an estimate two days later but I never heard from them…read moreagain.

From the owner: Don't let a power outage leave you in a bind. Count on Moore's Electrical Service for fast and safe…read morebackup generator installation work. We're a family owned and operated business providing electrical, HVAC and gas services in the Abingdon, VA area. Our HVAC contractor can install, replace and repair commercial and residential units in any situation. Call 276-525-2383 right away for emergency electrical services.

Best Electric Power Company! Proven Management…read more Proven Employees. Proven Leadership. Proven Team Work. Proven Membership.

This is truly the worst electric company that a person can deal with. The automated pay service by…read morephone will only let you pay if you have the account number and gives you no other options. When you have to speak with the employees they are often short and rude as if you've interupted their day so that you can pay your bill...Rutherford also seems to want to slap it's customers on the wrist and charge an outrages deposit fee because of late payments...when a person honestly struggles to pay the bill ...this company makes it even harder by tacking on an extra 80$ to the bill...If there is another option for you to use DO NOT go with Rutherford Electric and God bless you if you have to use them....

Living in Hendersonville NC, has been a challenge. Finding a good (honest) Electrician is an…read moreImportant Asset IF you live in an older home.. and I found a Good Man. Did I mention he is also Honest? I purchased a Mobile home that was up in years, and whoever owned it before me, did some electrical work that was questionable. How would I know this, until ALL my Electricity failed when the issue blew a breaker. Tim found the Problem & Fixed it! He isn't just a Problem Solver, He's also a detective that checked every Item, to FIND the issue before it got worse. And spent time to make sure All was Safe again. :-) HE also offers a good estimate, for any future work that will have to be done, for my safety. And at least now I can move forward with some much needed upgrades. Thank you Tim (& Sylvester) - the BEST Electrical team has come to Hendersonville!

From the owner: Providing complete expert electrical services for over 20 years in residential, commercial and…read moreindustrial applications. We are here to help you to continue Powering Forward in your daily life. We provide first class service and typically respond within 24hrs. Please contact us for all your electrical needs or for a free estimate for the work. We are a locally owned & operated family business.