This place is great! I went to Goff's to get my back bumper repaired after someone rear-ended me…read more The mechanics were friendly and helpful from the get go, and they spoke to me in layman's terms. It was clear they weren't trying to nickel-and-dime me. They simply looked at the damaged area, assessed the damage, and walked me through the reasonable estimate. Arranging a rental car was super easy, and they finished my car ahead of schedule. The best part is that they went above and beyond my expectations - they actually painted over a part on my bumper that was scratched, even though it hadn't been caused by the accident and it wasn't in the estimate, and they did it free of charge! They hand waxed, vacuumed, and washed my car before returning it. It looks better than ever, and I couldn't be happier about my transaction with them. I'd recommend them to anyone!

2011 Grand Caravan: From their website I scheduled a date and time to bring my vehicle in for an…read moreestimate and everything went as smooth and silk! When I arrived everyone was very friendly, they went over all the details with what needed to be done to my van. Their estimate was even a little less than the other auto-body quotes I received. The office atmosphere felt pleasant and relaxing (Very clean and friendly)! They did a fantastic job of repairing my van and actually finished the repair sooner than expected. I really liked how well my van was cleaned and polished when I picked it up. It had been completely vacuumed, the interior was wiped down. The outside of the van was washed and polished (even the rims were clean), it looked new again. Phenomenal customer service from start to finish! I would recommend Goff's in Germantown to anyone and everyone that needs body repair, detailing and much more! Thank you Goff's for a job well done, you have earned a new customer for life!

My car was damaged by another driver at Sendik's. Fortunately my car cam caught the license plate…read more Caliber Collision was recommended by the other drivers insurance. The lobby is clean, welcoming, and the staff is friendly. The front quarter panel was replaced and painted to match the silver gloss paint, and I got my car back in four days. If I ever need body work, I'll call them. Highly recommend.

So this review is for services I received over a year ago when I hit a deer on my way back to…read moreGeorgia. The repair technicians put a priority on the repairs to my Subaru that were otherwise supposed to take over two weeks, and I had my car back together within 5 days. It has been perfect since. I truly appreciate them helping me get back on the road and on the way home.

Great price & turnaround time! Beautiful work! I am very pleased! I was quoted much higher…read moreelsewhere and would have had to wait a month. Pleasantly surprised that you can't even tell the bumper was repaired on my Audi, and saved money by not replacing the entire bumper which other places didn't offer.

Horrible! Got my car back and it's 2 different colors of white and there's a new scratch that…read morewasn't there before. Horrible place. Avoid

I would recommend this place to anyone who needs collision repair. Sheila is amazing!! She was the…read morefourth person to look at my car and the first one who told me I should not be driving it. Once I got approval to move forward with the repairs, I dropped my car off the next day, and picked it up the following week. The car looked great! The total was a bit more than the estimate, but Sheila was upfront during the estimate process and let me know there would be things that she couldn't see that would need repair and add cost. But it was not an unreasonable amount of additional costs that they were trying to tack on. Just whatever was necessary. The prices are reasonable and comparable to other collision shops, and the customer service I received was exceptional!! I felt comfortable working with them and was not hesitant to call or ask questions. The communication was great and I would absolutely return!

I had a dent/paint chipped on my back bumper of my BMW. They were referred to me by a friend who's…read moretaken various cars there for repair. The price was very fair, they did an excellent job and did a few things above and beyond the quoted price. They also pointed out, unbeknownst to me, that the same bumper had been repaired before and done poorly. My bumper looks so much better than it did and I would highly recommend them!

Fantastic front staff, very friendly and well organized with information…read more I recently had work done with them after a crash and they did great work. Can't even tell the car was in an accident. Pick up and drop off went seamless. I am very happy with them and heard about them through recommendations.

Last year my car was rear-ended. My first instinct was to take it to Caliber Collision in…read moreGermantown because I had a good previous experience with Goff's Auto Body and Caliber bought them out, but the estimated repair time from Caliber was longer than I hoped for so I looked elsewhere. 1Collision County Line had excellent reviews on Google and claimed they could get the repairs done faster, so I gave them a shot. The friendly customer service and the fact that my car eventually got repaired correctly are the reasons this isn't a one star review. At this point I don't remember the exact number of times I had to take my car back to them because something wasn't installed correctly, but I know for a fact it was at least three times, which made the total repair time longer than what Caliber had quoted me at. In one instance they installed the rear windshield wiper incorrectly, so instead of wiping up onto the glass it was wiping down onto the spoiler and scratching both the glass and the spoiler. After they replaced the scratched windshield, they didn't seal it properly so I had water leaking into my hatchback's trunk area. Finally, one of the rear parking sensors came loose and my car's proximity alarm was freaking out because it constantly thought I was going to hit something. It got to the point that I considered taking my car elsewhere when something new would pop up because I couldn't trust it would be fixed correctly, even though it was all covered by the insurance claim 1Collision had open and I probably would have been charged out of my own pocket elsewhere. As I said, my car eventually got repaired correctly, but I won't be using their services in the future unless I have no other choice.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!

They fix everything half heartedly and things consistently break exactly where my car was hit. dont…read moretrust them and would not recommend. genuinely the worst body shop i've ever done business with

After backing up into my garage door I was so upset with myself. Then my neighbor told me about…read moreRoot River Auto Body. They were amazing. My car looks like new. Steve is very knowledgeable and he has an excellent crew working for him. Kudos to his team. Steve will go overboard to save you money, They get a 5 star ratling.

The service here is top notch. My car looks brand new and drives like the day I bought it. They…read moreused Toyota parts instead of aftermarket. They gave me a very nice, comfortable loaner and saved me so much in rental car fees. I could not be more pleased. The are very highly rated and they have earned it. This is THE place to get your bodywork done! You won't be disappointed.

I scraped up the side of my vehicle and Meticulous fixed it up to look like new. I paid out of…read morepocket and the pricing was more than fair. Brent was a pleasure to work with. This is now the only place I will go for my auto body / collision repair needs in greater Milwaukee.